Skip to content
worldsalaries .com

Average Call Center Scheduling Manager Salary in Guatemala for 2026

A call center scheduling manager in Guatemala earns about 74,940 GTQ a year. That's 41% below the national average of 127,700 GTQ.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Guatemala sit around 39,560 GTQ a year, while the very top stretches to 115,080 GTQ. Everything on this page is in Guatemalan quetzal (GTQ, symbol Q), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Guatemala, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center scheduling manager make in Guatemala?

Average salary
74,940 GTQ
6,245 GTQ per month
Lowest reported
39,560 GTQ
3,296 GTQ per month
Highest reported
115,080 GTQ
9,590 GTQ per month

A typical call center scheduling manager working in Guatemala brings home around 6,245 GTQ a month before tax. Entry-level pay starts near 39,560 GTQ, and the top of the ladder reaches roughly 115,080 GTQ for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center scheduling manager working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center scheduling manager pay ranges in Guatemala

A good way to think about salary in Guatemala is to look at the distribution rather than the headline average. Half of all call center scheduling managers in Guatemala earn less than 69,400 GTQ a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 48,300 GTQ (the 25th percentile), and a quarter clear 86,420 GTQ (the 75th percentile). The middle 50% of call center scheduling managers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 39,560 GTQ. The highest stretch to 115,080 GTQ, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

39,560
Low
69,400
Median
115,080
High
48,300
25th
86,420
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in GTQ

Call center scheduling manager pay by experience in Guatemala

Years of experience is the single biggest lever on pay for a call center scheduling manager in Guatemala, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center scheduling manager salary changes as you move through the career ladder.

  • 0-2 Years
    47,540 GTQ
  • 2-5 Years
    +17% from previous
    55,580 GTQ
  • 5-10 Years
    +42% from previous
    79,000 GTQ
  • 10-15 Years
    +16% from previous
    91,840 GTQ
  • 15-20 Years
    +13% from previous
    104,080 GTQ
  • 20+ Years
    +3% from previous
    106,980 GTQ

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 42%. That is the point at which a call center scheduling manager typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center scheduling manager pay by education in Guatemala

Education sits alongside experience as one of the biggest factors driving call center scheduling manager pay in Guatemala. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center scheduling manager salary in Guatemala broken down by the highest level of education a worker has completed.

  • High School
    57,360 GTQ
  • Certificate or Diploma
    +11% from previous
    63,500 GTQ
  • Bachelor's Degree
    +27% from previous
    80,640 GTQ
  • Master's Degree
    +33% from previous
    106,980 GTQ

Call center scheduling manager gender pay gap in Guatemala

The gender pay gap is a stubborn feature of almost every labour market, and Guatemala is no exception. Male call center scheduling managers in Guatemala earn an average of 78,620 GTQ a year, while female call center scheduling managers earn around 69,060 GTQ. That works out to a 14% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Scheduling Manager gender pay gap

12%

Men earn this much more than women on average in Guatemala.

Men 78,620 GTQ
Women 69,060 GTQ

Pay raises for a call center scheduling manager in Guatemala

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Guatemala sees a raise of about 9% every 20 months, which works out to roughly 5% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Guatemala, the national average raise is around 7% every 19 months.

By industry

Industries with the highest pay raises in Guatemala:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education
    2%

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center scheduling manager bonus rates in Guatemala

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

48%

48% of call center scheduling managers in Guatemala reported a bonus of some kind in the past twelve months. That makes a call center scheduling manager a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 5% of base salary. The remaining 52% of call center scheduling managers reported no bonus at all over the same period.

Which careers pay bonuses in Guatemala

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center scheduling manager: public vs private sector pay

Public-sector pay in Guatemala is about 12% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

11%

Public-sector workers earn this much more than private-sector workers in Guatemala on average.

Public sector 134,600 GTQ
Private sector 119,700 GTQ


Call Center Scheduling Manager in Guatemala: FAQs

  • How much does a call center scheduling manager make per month in Guatemala?

    A call center scheduling manager in Guatemala earns about 6,245 GTQ a month before tax, based on an annual average of 74,940 GTQ.

  • What's the salary range for a call center scheduling manager in Guatemala?

    Entry-level call center scheduling managers in Guatemala start near 39,560 GTQ. Top-end pay reaches around 115,080 GTQ. The middle 50% of earners sit between 48,300 and 86,420 GTQ.

  • Is the median call center scheduling manager salary in Guatemala higher or lower than the average?

    The median is 69,400 GTQ, lower than the average of 74,940 GTQ. Half of call center scheduling managers in Guatemala earn below the median, half earn above it.

  • What's the gender pay gap for call center scheduling managers in Guatemala?

    Men working as a call center scheduling manager in Guatemala earn around 14% more than women on average (78,620 vs 69,060 GTQ a year).

  • Do call center scheduling managers in Guatemala get bonuses?

    About 48% of call center scheduling managers in Guatemala reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 5% of base salary.

  • Do call center scheduling managers earn more in the public or private sector in Guatemala?

    In Guatemala, the public sector pays a call center scheduling manager about 12% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center scheduling managers in Guatemala get a pay raise?

    A call center scheduling manager in Guatemala sees a raise of around 9% every 20 months, equivalent to roughly 5% a year.