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Average Call Center Scheduling Manager Salary in Bulgaria for 2026

A call center scheduling manager in Bulgaria earns about 24,860 BGN a year. That's 36% below the national average of 38,700 BGN.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Bulgaria sit around 10,980 BGN a year, while the very top stretches to 38,340 BGN. Everything on this page is in Bulgarian lev (BGN, symbol лв), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Bulgaria, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center scheduling manager make in Bulgaria?

Average salary
24,860 BGN
2,071 BGN per month
Lowest reported
10,980 BGN
915 BGN per month
Highest reported
38,340 BGN
3,195 BGN per month

A typical call center scheduling manager working in Bulgaria brings home around 2,071 BGN a month before tax. Entry-level pay starts near 10,980 BGN, and the top of the ladder reaches roughly 38,340 BGN for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center scheduling manager working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center scheduling manager pay ranges in Bulgaria

A good way to think about salary in Bulgaria is to look at the distribution rather than the headline average. Half of all call center scheduling managers in Bulgaria earn less than 27,040 BGN a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 18,780 BGN (the 25th percentile), and a quarter clear 35,500 BGN (the 75th percentile). The middle 50% of call center scheduling managers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 10,980 BGN. The highest stretch to 38,340 BGN, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

10,980
Low
27,040
Median
38,340
High
18,780
25th
35,500
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in BGN

Call center scheduling manager pay by experience in Bulgaria

Years of experience is the single biggest lever on pay for a call center scheduling manager in Bulgaria, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center scheduling manager salary changes as you move through the career ladder.

  • 0-2 Years
    14,660 BGN
  • 2-5 Years
    +25% from previous
    18,280 BGN
  • 5-10 Years
    +43% from previous
    26,080 BGN
  • 10-15 Years
    +21% from previous
    31,520 BGN
  • 15-20 Years
    +13% from previous
    35,520 BGN
  • 20+ Years
    +3% from previous
    36,700 BGN

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 43%. That is the point at which a call center scheduling manager typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center scheduling manager pay by education in Bulgaria

Education sits alongside experience as one of the biggest factors driving call center scheduling manager pay in Bulgaria. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center scheduling manager salary in Bulgaria broken down by the highest level of education a worker has completed.

  • High School
    16,980 BGN
  • Certificate or Diploma
    +27% from previous
    21,640 BGN
  • Bachelor's Degree
    +24% from previous
    26,860 BGN
  • Master's Degree
    +30% from previous
    35,000 BGN

Call center scheduling manager gender pay gap in Bulgaria

The gender pay gap is a stubborn feature of almost every labour market, and Bulgaria is no exception. Male call center scheduling managers in Bulgaria earn an average of 25,160 BGN a year, while female call center scheduling managers earn around 24,800 BGN. That works out to a 1% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Scheduling Manager gender pay gap

1%

Men earn this much more than women on average in Bulgaria.

Men 25,160 BGN
Women 24,800 BGN

Pay raises for a call center scheduling manager in Bulgaria

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Bulgaria sees a raise of about 9% every 21 months, which works out to roughly 5% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Bulgaria, the national average raise is around 7% every 20 months.

By industry

Industries with the highest pay raises in Bulgaria:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center scheduling manager bonus rates in Bulgaria

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

52%

52% of call center scheduling managers in Bulgaria reported a bonus of some kind in the past twelve months. That makes a call center scheduling manager a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 6% of base salary. The remaining 48% of call center scheduling managers reported no bonus at all over the same period.

Which careers pay bonuses in Bulgaria

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center scheduling manager: public vs private sector pay

Public-sector pay in Bulgaria is about 2% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

2%

Public-sector workers earn this much more than private-sector workers in Bulgaria on average.

Public sector 40,040 BGN
Private sector 39,160 BGN

Call center scheduling manager salary by city in Bulgaria

Call center scheduling manager pay is not even across Bulgaria. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Sofia
  • Burgas
  • Plovdiv
  • Varna
  • Rousse
  • Stara Zagora
LocationTypeAverageMedianRange
SofiaCity27,300 BGN28,660 BGN13,060-41,560 BGN
BurgasCity24,800 BGN24,840 BGN11,360-35,420 BGN
PlovdivCity24,200 BGN26,080 BGN13,700-41,700 BGN
VarnaCity23,700 BGN26,020 BGN13,540-39,960 BGN
RousseCity23,260 BGN27,300 BGN10,080-39,960 BGN
Stara ZagoraCity22,340 BGN24,800 BGN10,000-36,700 BGN


Call Center Scheduling Manager in Bulgaria: FAQs

  • How much does a call center scheduling manager make per month in Bulgaria?

    A call center scheduling manager in Bulgaria earns about 2,071 BGN a month before tax, based on an annual average of 24,860 BGN.

  • What's the salary range for a call center scheduling manager in Bulgaria?

    Entry-level call center scheduling managers in Bulgaria start near 10,980 BGN. Top-end pay reaches around 38,340 BGN. The middle 50% of earners sit between 18,780 and 35,500 BGN.

  • Is the median call center scheduling manager salary in Bulgaria higher or lower than the average?

    The median is 27,040 BGN, higher than the average of 24,860 BGN. Half of call center scheduling managers in Bulgaria earn below the median, half earn above it.

  • What's the gender pay gap for call center scheduling managers in Bulgaria?

    Men working as a call center scheduling manager in Bulgaria earn around 1% more than women on average (25,160 vs 24,800 BGN a year).

  • Do call center scheduling managers in Bulgaria get bonuses?

    About 52% of call center scheduling managers in Bulgaria reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 6% of base salary.

  • Do call center scheduling managers earn more in the public or private sector in Bulgaria?

    In Bulgaria, the public sector pays a call center scheduling manager about 2% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center scheduling managers in Bulgaria get a pay raise?

    A call center scheduling manager in Bulgaria sees a raise of around 9% every 21 months, equivalent to roughly 5% a year.