Average Call Center Quality Analyst Salary in Afghanistan for 2026
A call center quality analyst in Afghanistan earns about 702,800 AFN a year. That's 25% below the national average of 934,900 AFN.
Pay ranges widely from country to country and from role to role. The lowest reported salaries in Afghanistan sit around 359,900 AFN a year, while the very top stretches to 1,079,600 AFN. Everything on this page is in Afghan afghani (AFN, symbol ؋), which lets you compare numbers like-for-like without worrying about exchange rates.
The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Afghanistan, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.
How much does a call center quality analyst make in Afghanistan?
A typical call center quality analyst working in Afghanistan brings home around 58,566 AFN a month before tax. Entry-level pay starts near 359,900 AFN, and the top of the ladder reaches roughly 1,079,600 AFN for the most experienced and specialised people in the role.
The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center quality analyst working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.
How call center quality analyst pay ranges in Afghanistan
A good way to think about salary in Afghanistan is to look at the distribution rather than the headline average. Half of all call center quality analysts in Afghanistan earn less than 689,900 AFN a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".
Looking at the quartiles fills in the picture. A quarter of earners take home less than 471,700 AFN (the 25th percentile), and a quarter clear 866,900 AFN (the 75th percentile). The middle 50% of call center quality analysts sit somewhere inside that band, which is where the typical reader of this page probably lives.
The very lowest reported salaries sit around 359,900 AFN. The highest stretch to 1,079,600 AFN, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.
Call center quality analyst pay by experience in Afghanistan
Years of experience is the single biggest lever on pay for a call center quality analyst in Afghanistan, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center quality analyst salary changes as you move through the career ladder.
- 0-2 Years401,300 AFN
- 2-5 Years+31% from previous524,700 AFN
- 5-10 Years+40% from previous735,500 AFN
- 10-15 Years+20% from previous882,400 AFN
- 15-20 Years+9% from previous958,700 AFN
- 20+ Years+8% from previous1,035,500 AFN
The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 40%. That is the point at which a call center quality analyst typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.
Call center quality analyst pay by education in Afghanistan
Education sits alongside experience as one of the biggest factors driving call center quality analyst pay in Afghanistan. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.
Below is the average call center quality analyst salary in Afghanistan broken down by the highest level of education a worker has completed.
- High School480,300 AFN
- Certificate or Diploma+15% from previous553,800 AFN
- Bachelor's Degree+41% from previous778,500 AFN
- Master's Degree+29% from previous1,003,800 AFN
Call center quality analyst gender pay gap in Afghanistan
The gender pay gap is a stubborn feature of almost every labour market, and Afghanistan is no exception. Male call center quality analysts in Afghanistan earn an average of 774,200 AFN a year, while female call center quality analysts earn around 639,900 AFN. That works out to a 21% gap in favour of men, even when comparing people doing the same work.
A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.
Call Center Quality Analyst gender pay gap
17%
Men earn this much more than women on average in Afghanistan.
Pay raises for a call center quality analyst in Afghanistan
Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.
A typical worker doing this role in Afghanistan sees a raise of about 6% every 30 months, which works out to roughly 2% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.
Across all jobs in Afghanistan, the national average raise is around 4% every 29 months.
By industry
Industries with the highest pay raises in Afghanistan:
- Banking1%
- Energy2%
- Information Technology
- Healthcare
- Travel
- Construction
- Education
By experience level
Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.
- Junior Level3% - 5%
- Mid-Career
- Senior Level
- Top Management
Call center quality analyst bonus rates in Afghanistan
Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.
36% of call center quality analysts in Afghanistan reported a bonus of some kind in the past twelve months. That makes a call center quality analyst a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.
Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 6% of base salary. The remaining 64% of call center quality analysts reported no bonus at all over the same period.
Which careers pay bonuses in Afghanistan
Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.
- Finance
- Architecture
- Sales
- Business Development
- Marketing / Advertising
- Information Technology
- Healthcare
- Insurance
- Customer Service
- Human Resources
- Construction
- Transport
- Hospitality
Call center quality analyst: public vs private sector pay
Public-sector pay in Afghanistan is about 11% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.
Public vs private pay gap
10%
Public-sector workers earn this much more than private-sector workers in Afghanistan on average.
Call center quality analyst salary by city in Afghanistan
Call center quality analyst pay is not even across Afghanistan. The chart below shows the highest-paying cities in the dataset, followed by the full location table.
- Kabul
- Kandahar
- Mazari Sharif
- Herat
- Jalalabad
- Kunduz
| Location | Type | Average | Median | Range |
|---|---|---|---|---|
| Kabul | City | 800,500 AFN | 830,500 AFN | 382,600-1,259,300 AFN |
| Kandahar | City | 778,900 AFN | 731,700 AFN | 414,000-1,182,400 AFN |
| Mazari Sharif | City | 736,700 AFN | 677,100 AFN | 396,300-1,110,500 AFN |
| Herat | City | 724,000 AFN | 767,500 AFN | 340,400-1,145,100 AFN |
| Jalalabad | City | 691,200 AFN | 663,200 AFN | 359,900-1,054,900 AFN |
| Kunduz | City | 683,400 AFN | 696,700 AFN | 335,100-1,067,300 AFN |
Call Center Quality Analyst in Afghanistan: FAQs
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How much does a call center quality analyst make per month in Afghanistan?
A call center quality analyst in Afghanistan earns about 58,566 AFN a month before tax, based on an annual average of 702,800 AFN.
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What's the salary range for a call center quality analyst in Afghanistan?
Entry-level call center quality analysts in Afghanistan start near 359,900 AFN. Top-end pay reaches around 1,079,600 AFN. The middle 50% of earners sit between 471,700 and 866,900 AFN.
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Is the median call center quality analyst salary in Afghanistan higher or lower than the average?
The median is 689,900 AFN, lower than the average of 702,800 AFN. Half of call center quality analysts in Afghanistan earn below the median, half earn above it.
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What's the gender pay gap for call center quality analysts in Afghanistan?
Men working as a call center quality analyst in Afghanistan earn around 21% more than women on average (774,200 vs 639,900 AFN a year).
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Do call center quality analysts in Afghanistan get bonuses?
About 36% of call center quality analysts in Afghanistan reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 6% of base salary.
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Do call center quality analysts earn more in the public or private sector in Afghanistan?
In Afghanistan, the public sector pays a call center quality analyst about 11% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.
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How often do call center quality analysts in Afghanistan get a pay raise?
A call center quality analyst in Afghanistan sees a raise of around 6% every 30 months, equivalent to roughly 2% a year.