Average Call Center Scheduling Manager Salary in Afghanistan for 2024

In this article, we will look at the average Call Center Scheduling Manager salary for 2024 in Afghanistan and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Afghan afghani. To keep things simple, we are using the AFN currency code instead of the currency symbol ุ‹.

How Much Does a Call Center Scheduling Manager Make in Afghanistan?

A Call Center Scheduling Manager working in Afghanistan will typically earn around 592,600 AFN per year, and this can range from the lowest average salary of about 282,500 AFN to the highest average salary of 929,700 AFN.

Average Annual Salary
592,600 AFN
Average Monthly Salary
49,383 AFN

Lowest Annual Salary
282,500 AFN
Lowest Monthly Salary
23,541 AFN

Highest Annual Salary
929,700 AFN
Highest Monthly Salary
77,475 AFN

These are average salaries for a Call Center Scheduling Manager in Afghanistan and include benefits such as housing and transport. It's also possible for a Call Center Scheduling Manager to earn more or less than the average salaries shown above.

Call Center Scheduling Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Call Center Scheduling Manager Salaries in Afghanistan

So we've looked at the average salaries a Call Center Scheduling Manager will earn in Afghanistan. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Call Center Scheduling Manager can earn between 282,500 AFN and 929,700 AFN on average in Afghanistan. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Call Center Scheduling Manager in Afghanistan is 615,700 AFN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 615,700 AFN, and 50% of the population earn more than 615,700 AFN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Call Center Scheduling Manager salary in Afghanistan, 25% of the population are earning less than 406,300 AFN while 75% of the population earn more than 406,300 AFN.

75% of the population earn less than 802,400 AFN, and 25% of the population earn more than 802,400 AFN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Call Center Scheduling Manager Salary by Experience Level in Afghanistan

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average call center scheduling manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Call Center Scheduling Manager in Afghanistan that has less than two years of experience can expect to earn somewhere in the region of 332,500 AFN.
  • 2 - 5 Years Experience. With two to five years of experience the average Call Center Scheduling Manager salary would increase to 472,100 AFN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Call Center Scheduling Manager, the average salary would be 619,000 AFN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 761,400 AFN.
  • 15 - 20 Years Experience. A Call Center Scheduling Manager with 15 to 20 years of experience can earn an average of 810,200 AFN.
  • 20+ Years Experience. For a Call Center Scheduling Manager with more than 20 years, the expected average salary increases to 885,000 AFN.

Average Salary by Experience Chart

0-2 Years
332,500 AFN
2-5 Years +42%
472,100 AFN
5-10 Years +31%
619,000 AFN
10-15 Years +23%
761,400 AFN
15-20 Years +6%
810,200 AFN
20+ Years +10%
885,000 AFN

Call Center Scheduling Manager Salary by Education Level in Afghanistan

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Call Center Scheduling Manager in Afghanistan based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Call Center Scheduling Manager in Afghanistan with a high school education can earn an average salary of 414,000 AFN.

  • Certificate or Diploma. A Call Center Scheduling Manager in Afghanistan with a certificate or diploma education can earn an average salary of 476,600 AFN.

  • Bachelor's Degree. A Call Center Scheduling Manager in Afghanistan with a bachelor's degree education can earn an average salary of 696,700 AFN.

  • Master's Degree. A Call Center Scheduling Manager in Afghanistan with a master's degree education can earn an average salary of 858,400 AFN.

Average Salary by Education Chart

High School
414,000 AFN
Certificate or Diploma +16%
476,600 AFN
Bachelor's Degree +46%
696,700 AFN
Master's Degree +23%
858,400 AFN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Afghanistan is around 389,000 to 1,170,000 AFN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Call Center Scheduling Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Afghanistan, a male call center scheduling manager will earn an average of 632,400 AFN, while a female call center scheduling manager will earn around 573,500 AFN.

This means that a male call center scheduling manager earns approximately 10% more than a female call center scheduling manager for performing the same job.

Average Salary by Gender Chart in Afghanistan

Male
632,400 AFN
Female -10%
573,500 AFN

Call Center Scheduling Manager Average Pay Raise in Afghanistan

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Call Center Scheduling Manager in Afghanistan is around 6% every 30 months.

The national average pay raise across all professions and industries in Afghanistan is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 6 ÷ 30 ) × 12  = 2%

What this means is that a Call Center Scheduling Manager in Afghanistan can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Afghanistan for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Afghanistan.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
1%
Energy
2%
Information Technology
3%
Healthcare
4%
Travel
5%
Construction
6%
Education
7%

Call Center Scheduling Manager Bonus and Incentive Rates in Afghanistan

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Call Center Scheduling Manager is a low bonus based job, with 38% of employees reporting at least one bonus in the last 12 months.

62% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.

Received Bonus
38%
No Bonus
62%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Afghanistan earn approximately 11% more than private sector employees in the same role.

Public Sector
971,200 AFN
Private Sector -11%
878,900 AFN

Salaries for Jobs Similar to a Call Center Scheduling Manager

In the table below, we have salary information for jobs that are similar to a Call Center Scheduling Manager in Afghanistan.

Job Title Category Salary
Account Representative Customer Service and Call Center 437,300 AFN
Account Service Representative Customer Service and Call Center 417,100 AFN
Business Support Specialist Customer Service and Call Center 598,600 AFN
Call Center Advisor Customer Service and Call Center 459,300 AFN
Call Center Duty Manager Customer Service and Call Center 619,800 AFN
Call Center Manager Customer Service and Call Center 1,159,000 AFN
Call Center Manager Customer Service and Call Center 1,162,300 AFN
Call Center Quality Analyst Customer Service and Call Center 702,800 AFN
Call Center Representative Customer Service and Call Center 351,200 AFN
Call Center Representative Customer Service and Call Center 351,900 AFN
Call Center Scheduler Customer Service and Call Center 407,300 AFN
Call Center Supervisor Customer Service and Call Center 533,000 AFN
Call Center Team Leader Customer Service and Call Center 605,700 AFN
Client Engagement Specialest Customer Service and Call Center 717,900 AFN
Client Executive Customer Service and Call Center 535,800 AFN
Client Liaison Officer Customer Service and Call Center 344,600 AFN
Client Relations Manager Customer Service and Call Center 1,357,900 AFN
Client Relationship Executive Customer Service and Call Center 1,235,600 AFN
Client Relationship Manager Customer Service and Call Center 1,283,600 AFN
Client Service Analyst Customer Service and Call Center 794,900 AFN
Client Service Representative Customer Service and Call Center 353,600 AFN
Client Strategy Specialist Customer Service and Call Center 814,100 AFN
Contracts Specialist Customer Service and Call Center 590,200 AFN
Customer Care Officer Customer Service and Call Center 372,600 AFN
Customer Care Representative Customer Service and Call Center 353,600 AFN
Customer Center Supervisor Customer Service and Call Center 451,000 AFN
Customer Experience Analyst Customer Service and Call Center 466,900 AFN
Customer Experience Manager Customer Service and Call Center 1,333,900 AFN
Customer Experience Specialist Customer Service and Call Center 832,100 AFN
Customer Fulfillment Specialist Customer Service and Call Center 757,600 AFN
Customer Insights Analyst Customer Service and Call Center 792,900 AFN
Customer Problem Manager Customer Service and Call Center 821,500 AFN
Customer Relations Manager Customer Service and Call Center 1,345,400 AFN
Customer Relations Specialist Customer Service and Call Center 786,600 AFN
Customer Sales Representative Customer Service and Call Center 375,200 AFN
Customer Sales Support Customer Service and Call Center 388,100 AFN
Customer Service Administration Customer Service and Call Center 464,900 AFN
Customer Service Advisor Customer Service and Call Center 825,900 AFN
Customer Service Agent Customer Service and Call Center 376,800 AFN
Customer Service Associate Customer Service and Call Center 361,500 AFN
Customer Service Coordinator Customer Service and Call Center 450,300 AFN
Customer Service Country Manager Customer Service and Call Center 1,510,400 AFN
Customer Service Executive Customer Service and Call Center 849,200 AFN
Customer Service Manager Customer Service and Call Center 1,273,300 AFN
Customer Service Manager Customer Service and Call Center 1,333,900 AFN
Customer Service Officer Customer Service and Call Center 377,200 AFN
Customer Service Representative Customer Service and Call Center 354,000 AFN
Customer Service Sales Support Customer Service and Call Center 361,500 AFN
Customer Service Specialist Customer Service and Call Center 378,300 AFN
Customer Service Supervisor Customer Service and Call Center 562,600 AFN
Customer Service Team Leader Customer Service and Call Center 795,700 AFN
Customer Service Trainer Customer Service and Call Center 656,800 AFN
Customer Service Working Supervisor Customer Service and Call Center 649,700 AFN
Customer Solutions Representative Customer Service and Call Center 848,200 AFN
Customer Success Manager Customer Service and Call Center 1,224,800 AFN
Customer Success Specialist Customer Service and Call Center 805,900 AFN
Customer Support Agent Customer Service and Call Center 378,300 AFN
Dispute Resolution Specialist Customer Service and Call Center 664,500 AFN
Field Service Representative Customer Service and Call Center 389,200 AFN
Guest Relations Officer Customer Service and Call Center 288,700 AFN
Guest Service Agent Customer Service and Call Center 277,400 AFN
Inbound Call Center Representative Customer Service and Call Center 384,200 AFN
Inbound Sales Representative Customer Service and Call Center 352,000 AFN
Internet Banking Supervisor Customer Service and Call Center 1,159,900 AFN
Lead Administrator Customer Service and Call Center 727,100 AFN
Logistics Coordinator Customer Service and Call Center 396,300 AFN
Operations Support Manager Customer Service and Call Center 1,129,700 AFN
Real Time Analyst Customer Service and Call Center 756,700 AFN
Regional Account Manager Customer Service and Call Center 1,283,600 AFN
Service Administrator Customer Service and Call Center 562,200 AFN
Service Delivery Manager Customer Service and Call Center 1,196,900 AFN
Service Writer Customer Service and Call Center 297,000 AFN
Sourcing Assistant Customer Service and Call Center 265,000 AFN
Telephone Operator Customer Service and Call Center 265,000 AFN
Vendor Administration Specialist Customer Service and Call Center 450,300 AFN
Workforce Manager Customer Service and Call Center 761,400 AFN

Salary Comparison by City

If you want to compare salaries with different cities in Afghanistan, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Herat 610,100 AFN
Jalalabad 583,000 AFN
Kabul 680,100 AFN
Kandahar 663,100 AFN
Kunduz 583,000 AFN
Mazari Sharif 629,800 AFN

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