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Average Call Center Manager Salary in Sudan for 2026

A call center manager in Sudan earns about 574,200 SDG a year. That's 32% above the national average of 436,200 SDG.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Sudan sit around 265,000 SDG a year, while the very top stretches to 917,200 SDG. Everything on this page is in Sudanese pound (SDG, symbol ), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Sudan, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center manager make in Sudan?

Average salary
574,200 SDG
47,850 SDG per month
Lowest reported
265,000 SDG
22,083 SDG per month
Highest reported
917,200 SDG
76,433 SDG per month

A typical call center manager working in Sudan brings home around 47,850 SDG a month before tax. Entry-level pay starts near 265,000 SDG, and the top of the ladder reaches roughly 917,200 SDG for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center manager working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center manager pay ranges in Sudan

A good way to think about salary in Sudan is to look at the distribution rather than the headline average. Half of all call center managers in Sudan earn less than 623,200 SDG a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 397,900 SDG (the 25th percentile), and a quarter clear 832,100 SDG (the 75th percentile). The middle 50% of call center managers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 265,000 SDG. The highest stretch to 917,200 SDG, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

265,000
Low
623,200
Median
917,200
High
397,900
25th
832,100
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in SDG

Call center manager pay by experience in Sudan

Years of experience is the single biggest lever on pay for a call center manager in Sudan, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center manager salary changes as you move through the career ladder.

  • 0-2 Years
    301,300 SDG
  • 2-5 Years
    +33% from previous
    401,300 SDG
  • 5-10 Years
    +48% from previous
    592,600 SDG
  • 10-15 Years
    +22% from previous
    724,300 SDG
  • 15-20 Years
    +9% from previous
    790,300 SDG
  • 20+ Years
    +8% from previous
    855,200 SDG

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 48%. That is the point at which a call center manager typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center manager pay by education in Sudan

Education sits alongside experience as one of the biggest factors driving call center manager pay in Sudan. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center manager salary in Sudan broken down by the highest level of education a worker has completed.

  • High School
    369,900 SDG
  • Certificate or Diploma
    +17% from previous
    433,400 SDG
  • Bachelor's Degree
    +45% from previous
    629,800 SDG
  • Master's Degree
    +31% from previous
    823,400 SDG

Call center manager gender pay gap in Sudan

The gender pay gap is a stubborn feature of almost every labour market, and Sudan is no exception. Male call center managers in Sudan earn an average of 637,500 SDG a year, while female call center managers earn around 514,800 SDG. That works out to a 24% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Manager gender pay gap

19%

Men earn this much more than women on average in Sudan.

Men 637,500 SDG
Women 514,800 SDG

Pay raises for a call center manager in Sudan

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Sudan sees a raise of about 7% every 31 months, which works out to roughly 3% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Sudan, the national average raise is around 4% every 29 months.

By industry

Industries with the highest pay raises in Sudan:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
    1%
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center manager bonus rates in Sudan

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

67%

67% of call center managers in Sudan reported a bonus of some kind in the past twelve months. That makes a call center manager a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 5% to 9% of base salary. The remaining 33% of call center managers reported no bonus at all over the same period.

Which careers pay bonuses in Sudan

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center manager: public vs private sector pay

Public-sector pay in Sudan is about 10% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

9%

Public-sector workers earn this much more than private-sector workers in Sudan on average.

Public sector 467,100 SDG
Private sector 424,900 SDG

Call center manager salary by city in Sudan

Call center manager pay is not even across Sudan. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Al Khartoom (city)
  • Al Khartoom (city)
LocationTypeAverageMedianRange
Al Khartoom (city)City633,100 SDG681,500 SDG288,700-1,004,400 SDG
Al Khartoom (city)City587,800 SDG633,300 SDG271,300-934,900 SDG


Call Center Manager in Sudan: FAQs

  • How much does a call center manager make per month in Sudan?

    A call center manager in Sudan earns about 47,850 SDG a month before tax, based on an annual average of 574,200 SDG.

  • What's the salary range for a call center manager in Sudan?

    Entry-level call center managers in Sudan start near 265,000 SDG. Top-end pay reaches around 917,200 SDG. The middle 50% of earners sit between 397,900 and 832,100 SDG.

  • Is the median call center manager salary in Sudan higher or lower than the average?

    The median is 623,200 SDG, higher than the average of 574,200 SDG. Half of call center managers in Sudan earn below the median, half earn above it.

  • What's the gender pay gap for call center managers in Sudan?

    Men working as a call center manager in Sudan earn around 24% more than women on average (637,500 vs 514,800 SDG a year).

  • Do call center managers in Sudan get bonuses?

    About 67% of call center managers in Sudan reported a bonus in the past 12 months. Reported bonuses ranged from 5% to 9% of base salary.

  • Do call center managers earn more in the public or private sector in Sudan?

    In Sudan, the public sector pays a call center manager about 10% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center managers in Sudan get a pay raise?

    A call center manager in Sudan sees a raise of around 7% every 31 months, equivalent to roughly 3% a year.