Average Service Technician Salary in Kenya for 2024

In this article, we will look at the average Service Technician salary for 2024 in Kenya and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Kenyan shilling. To keep things simple, we are using the KES currency code instead of the currency symbol Sh.

How Much Does a Service Technician Make in Kenya?

A Service Technician working in Kenya will typically earn around 627,900 KES per year, and this can range from the lowest average salary of about 327,800 KES to the highest average salary of 962,900 KES.

Average Annual Salary
627,900 KES
Average Monthly Salary
52,325 KES

Lowest Annual Salary
327,800 KES
Lowest Monthly Salary
27,316 KES

Highest Annual Salary
962,900 KES
Highest Monthly Salary
80,241 KES

These are average salaries for a Service Technician in Kenya and include benefits such as housing and transport. It's also possible for a Service Technician to earn more or less than the average salaries shown above.

Service Technician salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Service Technician Salaries in Kenya

So we've looked at the average salaries a Service Technician will earn in Kenya. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Service Technician can earn between 327,800 KES and 962,900 KES on average in Kenya. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Service Technician in Kenya is 603,400 KES. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 603,400 KES, and 50% of the population earn more than 603,400 KES.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Service Technician salary in Kenya, 25% of the population are earning less than 417,100 KES while 75% of the population earn more than 417,100 KES.

75% of the population earn less than 751,700 KES, and 25% of the population earn more than 751,700 KES.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Service Technician Salary by Experience Level in Kenya

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average service technician salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Service Technician in Kenya that has less than two years of experience can expect to earn somewhere in the region of 371,100 KES.
  • 2 - 5 Years Experience. With two to five years of experience the average Service Technician salary would increase to 498,000 KES.
  • 5 - 10 Years Experience. From five to ten years of experience as a Service Technician, the average salary would be 646,600 KES.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 783,800 KES.
  • 15 - 20 Years Experience. A Service Technician with 15 to 20 years of experience can earn an average of 858,400 KES.
  • 20+ Years Experience. For a Service Technician with more than 20 years, the expected average salary increases to 903,500 KES.

Average Salary by Experience Chart

0-2 Years
371,100 KES
2-5 Years +34%
498,000 KES
5-10 Years +30%
646,600 KES
10-15 Years +21%
783,800 KES
15-20 Years +9%
858,400 KES
20+ Years +5%
903,500 KES

Service Technician Salary by Education Level in Kenya

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Service Technician in Kenya based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Service Technician in Kenya with a high school education can earn an average salary of 440,200 KES.

  • Certificate or Diploma. A Service Technician in Kenya with a certificate or diploma education can earn an average salary of 631,200 KES.

  • Bachelor's Degree. A Service Technician in Kenya with a bachelor's degree education can earn an average salary of 875,000 KES.

Average Salary by Education Chart

High School
440,200 KES
Certificate or Diploma +43%
631,200 KES
Bachelor's Degree +38%
875,000 KES

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Kenya is around 734,000 to 2,200,000 KES and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Service Technician Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Kenya, a male service technician will earn an average of 663,100 KES, while a female service technician will earn around 605,700 KES.

This means that a male service technician earns approximately 9% more than a female service technician for performing the same job.

Average Salary by Gender Chart in Kenya

Male
663,100 KES
Female -9%
605,700 KES

Service Technician Average Pay Raise in Kenya

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Service Technician in Kenya is around 5% every 30 months.

The national average pay raise across all professions and industries in Kenya is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 30 ) × 12  = 2%

What this means is that a Service Technician in Kenya can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Kenya for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Kenya.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Service Technician Bonus and Incentive Rates in Kenya

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Service Technician is a low bonus based job, with 9% of employees reporting at least one bonus in the last 12 months.

91% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus
9%
No Bonus
91%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Kenya earn approximately 14% more than private sector employees in the same role.

Public Sector
1,908,800 KES
Private Sector -14%
1,678,300 KES

Salaries for Jobs Similar to a Service Technician

In the table below, we have salary information for jobs that are similar to a Service Technician in Kenya.

Job Title Category Salary
Assembly Foreman Factory and Manufacturing 516,100 KES
Assembly Line Worker Factory and Manufacturing 492,700 KES
Assembly Supervisor Factory and Manufacturing 788,000 KES
Assistance Maintenance Manager Factory and Manufacturing 1,870,400 KES
Assistant Shipping Manager Factory and Manufacturing 1,645,600 KES
Chemical Equipment Controller Factory and Manufacturing 1,132,900 KES
Chemical Technican Apprentice Factory and Manufacturing 972,200 KES
CNC Machinist Factory and Manufacturing 1,185,300 KES
CNC Operator Factory and Manufacturing 1,141,000 KES
CNC Programmer Factory and Manufacturing 1,283,600 KES
Colour Technologist Factory and Manufacturing 645,800 KES
Contracts Manager Factory and Manufacturing 2,065,400 KES
Data Collection Coordinator Factory and Manufacturing 821,500 KES
Demand Planner Factory and Manufacturing 735,200 KES
Derrick Operator Factory and Manufacturing 528,500 KES
Director of Manufacturing Factory and Manufacturing 2,987,000 KES
Dock Worker Factory and Manufacturing 472,100 KES
Drying Technician Factory and Manufacturing 485,300 KES
Equipment Operator Factory and Manufacturing 472,100 KES
Export Sales Coordinator Factory and Manufacturing 1,570,900 KES
Factory Superintendent Factory and Manufacturing 792,900 KES
Factory Worker Factory and Manufacturing 545,300 KES
Failure Analysis Technician Factory and Manufacturing 799,300 KES
Fiberglass Laminator Factory and Manufacturing 555,800 KES
Food Technologist Factory and Manufacturing 913,400 KES
Forklift Driver Factory and Manufacturing 510,200 KES
Forklift Operator Factory and Manufacturing 518,300 KES
Forming Machine Operator Factory and Manufacturing 566,900 KES
Furnace Operator Factory and Manufacturing 480,300 KES
Gas Appliance Repairer Factory and Manufacturing 510,200 KES
General Warehouse Associate Factory and Manufacturing 848,200 KES
Heavy Equipment Operator Factory and Manufacturing 694,700 KES
HSE Manager Factory and Manufacturing 2,100,900 KES
Industrial Engineer Factory and Manufacturing 1,728,900 KES
Industrial Machinery Mechanic Factory and Manufacturing 1,085,600 KES
Industrial Production Manager Factory and Manufacturing 2,819,600 KES
Industrial Safety and Health Engineer Factory and Manufacturing 1,560,800 KES
Intake Operator Factory and Manufacturing 656,800 KES
Key Account Manager Factory and Manufacturing 2,339,200 KES
Lift Truck Operator Factory and Manufacturing 496,100 KES
Loading Supervisor Factory and Manufacturing 955,800 KES
Logistic Coordinator Factory and Manufacturing 1,357,900 KES
Logistics Clerk Factory and Manufacturing 612,500 KES
Machine Operator Factory and Manufacturing 492,700 KES
Machinist Factory and Manufacturing 519,300 KES
Maintenance Manager Factory and Manufacturing 1,967,000 KES
Maintenance Store Clerk Factory and Manufacturing 568,500 KES
Manufacturing Engineer Factory and Manufacturing 1,537,500 KES
Manufacturing Engineering Manager Factory and Manufacturing 2,557,100 KES
Manufacturing Engineering Technologist Factory and Manufacturing 1,870,400 KES
Manufacturing Manager Factory and Manufacturing 2,711,900 KES
Manufacturing Operative Factory and Manufacturing 838,100 KES
Manufacturing Production Technician Factory and Manufacturing 671,000 KES
Manufacturing Supervisor Factory and Manufacturing 1,380,400 KES
Manufacturing Technician Factory and Manufacturing 571,300 KES
Materials Manager Factory and Manufacturing 2,266,400 KES
Materials Supervisor Factory and Manufacturing 1,405,700 KES
Mechanical Fitter Engineer Factory and Manufacturing 1,594,500 KES
Mechanical Foreman Factory and Manufacturing 491,000 KES
Merchandise Planner Factory and Manufacturing 858,400 KES
Metrology Engineer Factory and Manufacturing 1,524,300 KES
Operations Engineer Factory and Manufacturing 1,487,200 KES
Operations Manager Factory and Manufacturing 2,557,100 KES
Order Management Coordinator Factory and Manufacturing 1,320,500 KES
Order Processing Manager Factory and Manufacturing 2,124,400 KES
Order Selector Factory and Manufacturing 641,900 KES
Package Handler Factory and Manufacturing 513,300 KES
Packaging Manager Factory and Manufacturing 1,645,600 KES
Packer Factory and Manufacturing 496,100 KES
Packing Deputy Supervisor Factory and Manufacturing 1,320,500 KES
Planning Manager Factory and Manufacturing 2,266,400 KES
Plant Manager Factory and Manufacturing 2,698,900 KES
Precision Instrument Repairer Factory and Manufacturing 746,600 KES
Process Technician Factory and Manufacturing 619,000 KES
Product Manager Factory and Manufacturing 2,759,700 KES
Production Analyst Factory and Manufacturing 2,314,800 KES
Production Director Factory and Manufacturing 3,023,200 KES
Production Engineer Factory and Manufacturing 1,655,500 KES
Production Engineering Supervisor Factory and Manufacturing 2,447,200 KES
Production Inspector Factory and Manufacturing 1,777,700 KES
Production Laborer Factory and Manufacturing 471,700 KES
Production Manager Factory and Manufacturing 3,023,200 KES
Production Operator Factory and Manufacturing 737,000 KES
Production Scheduler Factory and Manufacturing 1,212,800 KES
Production Supervisor Factory and Manufacturing 1,570,900 KES
Production Technician Factory and Manufacturing 692,500 KES
Production Worker Factory and Manufacturing 633,100 KES
Quality Control Analyst Factory and Manufacturing 2,173,000 KES
Quality Control Inspector Factory and Manufacturing 1,788,300 KES
Quality Control Manager Factory and Manufacturing 2,447,200 KES
SHEQ Officer Factory and Manufacturing 795,700 KES
Shipping Manager Factory and Manufacturing 2,435,600 KES
Small Engine Mechanic Factory and Manufacturing 913,400 KES
Spray Painter Factory and Manufacturing 539,700 KES
Sterile Processing Technician Factory and Manufacturing 574,200 KES
Structural Welder Factory and Manufacturing 454,900 KES
Supply Chain Operative Factory and Manufacturing 1,500,800 KES
Technical Operator Factory and Manufacturing 691,200 KES
Technology Development Manager Factory and Manufacturing 2,953,200 KES
Testing Technician Factory and Manufacturing 1,114,700 KES
Toolmaker Factory and Manufacturing 832,300 KES
Warehouse Forklift Operator Factory and Manufacturing 539,800 KES
Warehouse Operative Factory and Manufacturing 566,900 KES
Warehouse Worker Factory and Manufacturing 573,500 KES
Warranty Handler Factory and Manufacturing 913,400 KES
Welder Factory and Manufacturing 498,500 KES
Workshop Manager Factory and Manufacturing 1,896,700 KES

Salary Comparison by City

If you want to compare salaries with different cities in Kenya, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Kisumu 803,850 KES
Mombasa 872,950 KES
Nairobi 938,750 KES

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