Average Service Operations Manager Salary in Canada for 2024

In this article, we will look at the average Service Operations Manager salary for 2024 in Canada and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Canadian dollar. To keep things simple, we are using the CAD currency code instead of the currency symbol $.

How Much Does a Service Operations Manager Make in Canada?

A Service Operations Manager working in Canada will typically earn around 163,500 CAD per year, and this can range from the lowest average salary of about 75,800 CAD to the highest average salary of 257,500 CAD.

Average Annual Salary
163,500 CAD
Average Monthly Salary
13,625 CAD

Lowest Annual Salary
75,800 CAD
Lowest Monthly Salary
6,316 CAD

Highest Annual Salary
257,500 CAD
Highest Monthly Salary
21,458 CAD

These are average salaries for a Service Operations Manager in Canada and include benefits such as housing and transport. It's also possible for a Service Operations Manager to earn more or less than the average salaries shown above.

Service Operations Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Service Operations Manager Salaries in Canada

So we've looked at the average salaries a Service Operations Manager will earn in Canada. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Service Operations Manager can earn between 75,800 CAD and 257,500 CAD on average in Canada. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Service Operations Manager in Canada is 172,200 CAD. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 172,200 CAD, and 50% of the population earn more than 172,200 CAD.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Service Operations Manager salary in Canada, 25% of the population are earning less than 114,600 CAD while 75% of the population earn more than 114,600 CAD.

75% of the population earn less than 228,200 CAD, and 25% of the population earn more than 228,200 CAD.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Service Operations Manager Salary by Experience Level in Canada

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average service operations manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Service Operations Manager in Canada that has less than two years of experience can expect to earn somewhere in the region of 88,600 CAD.
  • 2 - 5 Years Experience. With two to five years of experience the average Service Operations Manager salary would increase to 123,000 CAD.
  • 5 - 10 Years Experience. From five to ten years of experience as a Service Operations Manager, the average salary would be 172,200 CAD.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 212,500 CAD.
  • 15 - 20 Years Experience. A Service Operations Manager with 15 to 20 years of experience can earn an average of 223,700 CAD.
  • 20+ Years Experience. For a Service Operations Manager with more than 20 years, the expected average salary increases to 243,000 CAD.

Average Salary by Experience Chart

0-2 Years
88,600 CAD
2-5 Years +38%
123,000 CAD
5-10 Years +42%
172,200 CAD
10-15 Years +22%
212,500 CAD
15-20 Years +6%
223,700 CAD
20+ Years +9%
243,000 CAD

Service Operations Manager Salary by Education Level in Canada

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Service Operations Manager in Canada based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Bachelor's Degree. A Service Operations Manager in Canada with a bachelor's degree education can earn an average salary of 123,000 CAD.

  • Master's Degree. A Service Operations Manager in Canada with a master's degree education can earn an average salary of 223,700 CAD.

Average Salary by Education Chart

Bachelor's Degree
123,000 CAD
Master's Degree +83%
223,700 CAD

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Canada is around 49,800 to 149,000 CAD and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Service Operations Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Canada, a male service operations manager will earn an average of 167,100 CAD, while a female service operations manager will earn around 160,700 CAD.

This means that a male service operations manager earns approximately 4% more than a female service operations manager for performing the same job.

Average Salary by Gender Chart in Canada

Male
167,100 CAD
Female -4%
160,700 CAD

Service Operations Manager Average Pay Raise in Canada

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Service Operations Manager in Canada is around 11% every 18 months.

The national average pay raise across all professions and industries in Canada is around 9% every 15 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 18 ) × 12  = 7%

What this means is that a Service Operations Manager in Canada can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Canada for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Canada.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Service Operations Manager Bonus and Incentive Rates in Canada

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Service Operations Manager is a high bonus based job, with 86% of employees reporting at least one bonus in the last 12 months.

14% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus
86%
No Bonus
14%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Canada earn approximately 6% more than private sector employees in the same role.

Public Sector
123,000 CAD
Private Sector -6%
115,600 CAD

Salaries for Jobs Similar to a Service Operations Manager

In the table below, we have salary information for jobs that are similar to a Service Operations Manager in Canada.

Job Title Category Salary
Air Conditioning Technician Facilities / Maintenance / Repair 32,300 CAD
Assembly Supervisor Facilities / Maintenance / Repair 56,100 CAD
Assistant Contract Manager Facilities / Maintenance / Repair 130,500 CAD
Building and Grounds Supervisor Facilities / Maintenance / Repair 83,100 CAD
Building Control Officer Facilities / Maintenance / Repair 74,100 CAD
Building Engineer Facilities / Maintenance / Repair 109,000 CAD
Building Services Engineer Facilities / Maintenance / Repair 109,700 CAD
Building Surveyor Facilities / Maintenance / Repair 70,800 CAD
Calibration Technician Facilities / Maintenance / Repair 41,900 CAD
Carpenter Facilities / Maintenance / Repair 44,800 CAD
Cemetery Manager Facilities / Maintenance / Repair 48,600 CAD
Chief Building Official Facilities / Maintenance / Repair 163,500 CAD
Clinical Facilities Planning Manager Facilities / Maintenance / Repair 175,100 CAD
Construction Laborer Facilities / Maintenance / Repair 34,000 CAD
Contracts Administrator Facilities / Maintenance / Repair 87,400 CAD
Contracts Manager Facilities / Maintenance / Repair 140,200 CAD
Facilities Coordinator Facilities / Maintenance / Repair 78,700 CAD
Facilities Director Facilities / Maintenance / Repair 176,300 CAD
Facilities Engineer Facilities / Maintenance / Repair 109,000 CAD
Facilities Maintenance Manager Facilities / Maintenance / Repair 158,900 CAD
Facilities Maintenance Supervisor Facilities / Maintenance / Repair 109,000 CAD
Facilities Manager Facilities / Maintenance / Repair 150,100 CAD
Field Service Manager Facilities / Maintenance / Repair 146,900 CAD
Field Service Technician Facilities / Maintenance / Repair 32,200 CAD
Fire Alarm System Installer Facilities / Maintenance / Repair 51,900 CAD
Glazier Facilities / Maintenance / Repair 35,400 CAD
HVAC Mechanic Facilities / Maintenance / Repair 34,000 CAD
HVAC Technician Facilities / Maintenance / Repair 33,600 CAD
Laborer Facilities / Maintenance / Repair 35,100 CAD
Maintenance Fitter Facilities / Maintenance / Repair 32,900 CAD
Maintenance Mechanic Facilities / Maintenance / Repair 31,800 CAD
Maintenance Officer Facilities / Maintenance / Repair 33,500 CAD
Maintenance Planner Facilities / Maintenance / Repair 52,000 CAD
Maintenance Supervisor Facilities / Maintenance / Repair 61,300 CAD
Maintenance Worker Facilities / Maintenance / Repair 29,600 CAD
Mechanic Facilities / Maintenance / Repair 35,100 CAD
Plant Engineer Facilities / Maintenance / Repair 99,100 CAD
Property Administration Officer Facilities / Maintenance / Repair 63,700 CAD
Service Engineer Facilities / Maintenance / Repair 93,600 CAD
Technician Facilities / Maintenance / Repair 31,700 CAD
Tool Technician Facilities / Maintenance / Repair 32,200 CAD

Salary Comparison by City

If you want to compare salaries with different cities in Canada, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Brampton 152,900 CAD
Calgary 165,900 CAD
Edmonton 167,100 CAD
Gatineau 140,200 CAD
Halifax 147,900 CAD
Hamilton 167,100 CAD
Kitchener 146,900 CAD
Markham 152,700 CAD
Mississauga 169,700 CAD
Montreal 172,200 CAD
Ottawa 167,100 CAD
Quebec 165,900 CAD
Regina 146,700 CAD
Richmond 146,700 CAD
Saskatoon 142,300 CAD
Surrey 152,700 CAD
Toronto 172,100 CAD
Vancouver 163,800 CAD
Vaughan 152,900 CAD
Windsor 153,700 CAD
Winnipeg 163,800 CAD

Salary Comparison by State

The table below includes links to the average salary for each state in Canada.

City Average Salary
Alberta 163,800 CAD
British Columbia 183,900 CAD
Manitoba 168,700 CAD
New Brunswick 146,700 CAD
Newfoundland-Labrador 146,700 CAD
Northwest Territories 164,100 CAD
Nova Scotia 157,600 CAD
Nunavut 175,200 CAD
Ontario 172,200 CAD
Prince Edward Island 138,700 CAD
Quebec 175,100 CAD
Saskatchewan 158,900 CAD
Yukon 146,900 CAD

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