Average Retention Executive Salary in Swaziland for 2024

In this article, we will look at the average Retention Executive salary for 2024 in Swaziland and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Swazi lilangeni. To keep things simple, we are using the SZL currency code instead of the currency symbol L.

How Much Does a Retention Executive Make in Swaziland?

A Retention Executive working in Swaziland will typically earn around 75,220 SZL per year, and this can range from the lowest average salary of about 34,960 SZL to the highest average salary of 117,600 SZL.

Average Annual Salary
75,220 SZL
Average Monthly Salary
6,268 SZL

Lowest Annual Salary
34,960 SZL
Lowest Monthly Salary
2,913 SZL

Highest Annual Salary
117,600 SZL
Highest Monthly Salary
9,800 SZL

These are average salaries for a Retention Executive in Swaziland and include benefits such as housing and transport. It's also possible for a Retention Executive to earn more or less than the average salaries shown above.

Retention Executive salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Retention Executive Salaries in Swaziland

So we've looked at the average salaries a Retention Executive will earn in Swaziland. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Retention Executive can earn between 34,960 SZL and 117,600 SZL on average in Swaziland. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Retention Executive in Swaziland is 83,020 SZL. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 83,020 SZL, and 50% of the population earn more than 83,020 SZL.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Retention Executive salary in Swaziland, 25% of the population are earning less than 50,180 SZL while 75% of the population earn more than 50,180 SZL.

75% of the population earn less than 107,960 SZL, and 25% of the population earn more than 107,960 SZL.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Retention Executive Salary by Experience Level in Swaziland

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average retention executive salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Retention Executive in Swaziland that has less than two years of experience can expect to earn somewhere in the region of 40,240 SZL.
  • 2 - 5 Years Experience. With two to five years of experience the average Retention Executive salary would increase to 50,540 SZL.
  • 5 - 10 Years Experience. From five to ten years of experience as a Retention Executive, the average salary would be 78,500 SZL.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 96,340 SZL.
  • 15 - 20 Years Experience. A Retention Executive with 15 to 20 years of experience can earn an average of 103,140 SZL.
  • 20+ Years Experience. For a Retention Executive with more than 20 years, the expected average salary increases to 112,460 SZL.

Average Salary by Experience Chart

0-2 Years
40,240 SZL
2-5 Years +34%
50,540 SZL
5-10 Years +48%
78,500 SZL
10-15 Years +22%
96,340 SZL
15-20 Years +9%
103,140 SZL
20+ Years +8%
112,460 SZL

Retention Executive Salary by Education Level in Swaziland

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Retention Executive in Swaziland based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Retention Executive in Swaziland with a certificate or diploma education can earn an average salary of 42,960 SZL.

  • Bachelor's Degree. A Retention Executive in Swaziland with a bachelor's degree education can earn an average salary of 71,700 SZL.

  • Master's Degree. A Retention Executive in Swaziland with a master's degree education can earn an average salary of 119,320 SZL.

Average Salary by Education Chart

Certificate or Diploma
42,960 SZL
Bachelor's Degree +57%
71,700 SZL
Master's Degree +68%
119,320 SZL

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Swaziland is around 22,500 to 67,600 SZL and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Retention Executive Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Swaziland, a male retention executive will earn an average of 82,920 SZL, while a female retention executive will earn around 66,120 SZL.

This means that a male retention executive earns approximately 25% more than a female retention executive for performing the same job.

Average Salary by Gender Chart in Swaziland

Male
82,920 SZL
Female -25%
66,120 SZL

Retention Executive Average Pay Raise in Swaziland

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Retention Executive in Swaziland is around 9% every 29 months.

The national average pay raise across all professions and industries in Swaziland is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 29 ) × 12  = 4%

What this means is that a Retention Executive in Swaziland can expect to receive an average pay raise of around 4% every 12 months.

Annual Pay Raise by Industry in Swaziland for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Swaziland.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
1%
Energy
2%
Information Technology
3%
Healthcare
4%
Travel
5%
Construction
6%
Education
7%

Retention Executive Bonus and Incentive Rates in Swaziland

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Retention Executive is a low bonus based job, with 42% of employees reporting at least one bonus in the last 12 months.

58% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus
42%
No Bonus
58%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Swaziland earn approximately 9% more than private sector employees in the same role.

Public Sector
55,580 SZL
Private Sector -9%
50,980 SZL

Salaries for Jobs Similar to a Retention Executive

In the table below, we have salary information for jobs that are similar to a Retention Executive in Swaziland.

Job Title Category Salary
Access Operation Team Leader Telecommunication 58,520 SZL
Audio Visual Installer Telecommunication 27,380 SZL
Broadband Technician Telecommunication 26,100 SZL
Chief Technology Officer Telecommunication 88,580 SZL
Customer Implementation Support Telecommunication 29,320 SZL
Fiber Optic Technician Telecommunication 27,480 SZL
Mobile Data Coordinator Telecommunication 32,620 SZL
OSP Site Supervisor Telecommunication 33,980 SZL
RF Engineer Telecommunication 48,160 SZL
Sales Director Telecommunication 89,120 SZL
Sales Engineer Telecommunication 54,280 SZL
Technical Support Engineer Telecommunication 48,640 SZL
Telecom Chief Engineer Telecommunication 54,180 SZL
Telecom Specialist Telecommunication 60,880 SZL
Telecommunication Consultant Telecommunication 69,240 SZL
Telecommunication Dispatcher Telecommunication 24,860 SZL
Telecommunication Equipment Engineer Telecommunication 42,320 SZL
Telecommunication Logistics Supervisor Telecommunication 41,980 SZL
Telecommunication Product Manager Telecommunication 59,940 SZL
Telecommunication Project Coordinator Telecommunication 35,300 SZL
Telecommunication Project Manager Telecommunication 61,180 SZL
Telecommunication Service Delivery Manager Telecommunication 71,400 SZL
Telecommunication Service Management Coordinator Telecommunication 55,320 SZL
Telecommunication Solution Architect Telecommunication 66,260 SZL
Telecommunication Surveyor Telecommunication 27,040 SZL
Telecommunication Team Leader Telecommunication 52,300 SZL
Telecommunication Technical Manager Telecommunication 64,720 SZL
Telecommunication Technician Telecommunication 25,160 SZL
Telecommunications Analyst Telecommunication 61,580 SZL
Telecommunications Assistant Manager Telecommunication 66,940 SZL
Telecommunications Chief Engineer Telecommunication 53,160 SZL
Telecommunications Engineer Telecommunication 51,900 SZL
Telecommunications Engineering Specialist Telecommunication 56,060 SZL
Telecommunications Equipment Installer Telecommunication 28,660 SZL
Telecommunications Facility Examiner Telecommunication 31,380 SZL
Telecommunications Line Installer Telecommunication 23,360 SZL
Telecommunications Manager Telecommunication 93,600 SZL
Telecommunications Network Engineer Telecommunication 51,900 SZL
Telecommunications Technician Telecommunication 27,040 SZL

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