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Average Retention Executive Salary in Italy for 2026

A retention executive in Italy earns about 60,340 EUR a year. That's 33% above the national average of 45,200 EUR.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Italy sit around 28,660 EUR a year, while the very top stretches to 98,140 EUR. Everything on this page is in Euro (EUR, symbol €), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Italy, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a retention executive make in Italy?

Average salary
60,340 EUR
5,028 EUR per month
Lowest reported
28,660 EUR
2,388 EUR per month
Highest reported
98,140 EUR
8,178 EUR per month

A typical retention executive working in Italy brings home around 5,028 EUR a month before tax. Entry-level pay starts near 28,660 EUR, and the top of the ladder reaches roughly 98,140 EUR for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior retention executive working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around. For a cross-country comparison, see the retention executive salary in Belgium or Netherlands, both of which pay in the same currency.


How retention executive pay ranges in Italy

A good way to think about salary in Italy is to look at the distribution rather than the headline average. Half of all retention executives in Italy earn less than 67,560 EUR a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 42,040 EUR (the 25th percentile), and a quarter clear 86,640 EUR (the 75th percentile). The middle 50% of retention executives sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 28,660 EUR. The highest stretch to 98,140 EUR, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

28,660
Low
67,560
Median
98,140
High
42,040
25th
86,640
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in EUR

Retention executive pay by experience in Italy

Years of experience is the single biggest lever on pay for a retention executive in Italy, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical retention executive salary changes as you move through the career ladder.

  • 0-2 Years
    32,200 EUR
  • 2-5 Years
    +37% from previous
    44,180 EUR
  • 5-10 Years
    +41% from previous
    62,460 EUR
  • 10-15 Years
    +25% from previous
    78,160 EUR
  • 15-20 Years
    +6% from previous
    83,200 EUR
  • 20+ Years
    +9% from previous
    90,540 EUR

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 41%. That is the point at which a retention executive typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Retention executive pay by education in Italy

Education sits alongside experience as one of the biggest factors driving retention executive pay in Italy. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average retention executive salary in Italy broken down by the highest level of education a worker has completed.

  • Certificate or Diploma
    37,740 EUR
  • Bachelor's Degree
    +51% from previous
    57,080 EUR
  • Master's Degree
    +65% from previous
    94,400 EUR

Retention executive gender pay gap in Italy

The gender pay gap is a stubborn feature of almost every labour market, and Italy is no exception. Male retention executives in Italy earn an average of 63,500 EUR a year, while female retention executives earn around 60,400 EUR. That works out to a 5% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Retention Executive gender pay gap

5%

Men earn this much more than women on average in Italy.

Men 63,500 EUR
Women 60,400 EUR

Pay raises for a retention executive in Italy

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Italy sees a raise of about 12% every 18 months, which works out to roughly 8% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Italy, the national average raise is around 8% every 17 months.

By industry

Industries with the highest pay raises in Italy:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Retention executive bonus rates in Italy

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

61%

61% of retention executives in Italy reported a bonus of some kind in the past twelve months. That makes a retention executive a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 2% to 7% of base salary. The remaining 39% of retention executives reported no bonus at all over the same period.

Which careers pay bonuses in Italy

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Retention executive: public vs private sector pay

Public-sector pay in Italy is about 5% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

5%

Public-sector workers earn this much more than private-sector workers in Italy on average.

Public sector 46,280 EUR
Private sector 44,180 EUR

Retention executive salary by city in Italy

Retention executive pay is not even across Italy. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Rome
  • Torino
  • Napoli
  • Milano
  • Genova
  • Bologna
  • Palermo
  • Catania
  • Parma
  • Trieste
LocationTypeAverageMedianRange
RomeCity67,300 EUR71,400 EUR29,600-106,960 EUR
TorinoCity66,000 EUR70,260 EUR29,320-102,720 EUR
NapoliCity64,040 EUR68,580 EUR27,560-98,960 EUR
MilanoCity61,780 EUR67,900 EUR27,480-97,300 EUR
GenovaCity61,460 EUR62,860 EUR28,180-96,540 EUR
BolognaCity58,800 EUR64,200 EUR29,540-97,060 EUR
PalermoCity58,520 EUR64,300 EUR28,820-95,620 EUR
CataniaCity57,820 EUR66,000 EUR26,660-95,860 EUR
ParmaCity57,360 EUR61,400 EUR24,860-89,120 EUR
TriesteCity57,320 EUR60,880 EUR27,040-90,980 EUR


Retention Executive in Italy: FAQs

  • How much does a retention executive make per month in Italy?

    A retention executive in Italy earns about 5,028 EUR a month before tax, based on an annual average of 60,340 EUR.

  • What's the salary range for a retention executive in Italy?

    Entry-level retention executives in Italy start near 28,660 EUR. Top-end pay reaches around 98,140 EUR. The middle 50% of earners sit between 42,040 and 86,640 EUR.

  • Is the median retention executive salary in Italy higher or lower than the average?

    The median is 67,560 EUR, higher than the average of 60,340 EUR. Half of retention executives in Italy earn below the median, half earn above it.

  • What's the gender pay gap for retention executives in Italy?

    Men working as a retention executive in Italy earn around 5% more than women on average (63,500 vs 60,400 EUR a year).

  • Do retention executives in Italy get bonuses?

    About 61% of retention executives in Italy reported a bonus in the past 12 months. Reported bonuses ranged from 2% to 7% of base salary.

  • Do retention executives earn more in the public or private sector in Italy?

    In Italy, the public sector pays a retention executive about 5% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do retention executives in Italy get a pay raise?

    A retention executive in Italy sees a raise of around 12% every 18 months, equivalent to roughly 8% a year.