Average Product Complaints Associate Salary in Singapore for 2024

In this article, we will look at the average Product Complaints Associate salary for 2024 in Singapore and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Singapore dollar. To keep things simple, we are using the SGD currency code instead of the currency symbol $.

How Much Does a Product Complaints Associate Make in Singapore?

A Product Complaints Associate working in Singapore will typically earn around 64,040 SGD per year, and this can range from the lowest average salary of about 28,900 SGD to the highest average salary of 97,900 SGD.

Average Annual Salary
64,040 SGD
Average Monthly Salary
5,336 SGD

Lowest Annual Salary
28,900 SGD
Lowest Monthly Salary
2,408 SGD

Highest Annual Salary
97,900 SGD
Highest Monthly Salary
8,158 SGD

These are average salaries for a Product Complaints Associate in Singapore and include benefits such as housing and transport. It's also possible for a Product Complaints Associate to earn more or less than the average salaries shown above.

Product Complaints Associate salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Product Complaints Associate Salaries in Singapore

So we've looked at the average salaries a Product Complaints Associate will earn in Singapore. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Product Complaints Associate can earn between 28,900 SGD and 97,900 SGD on average in Singapore. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Product Complaints Associate in Singapore is 66,180 SGD. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 66,180 SGD, and 50% of the population earn more than 66,180 SGD.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Product Complaints Associate salary in Singapore, 25% of the population are earning less than 44,140 SGD while 75% of the population earn more than 44,140 SGD.

75% of the population earn less than 90,540 SGD, and 25% of the population earn more than 90,540 SGD.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Product Complaints Associate Salary by Experience Level in Singapore

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average product complaints associate salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Product Complaints Associate in Singapore that has less than two years of experience can expect to earn somewhere in the region of 31,040 SGD.
  • 2 - 5 Years Experience. With two to five years of experience the average Product Complaints Associate salary would increase to 43,080 SGD.
  • 5 - 10 Years Experience. From five to ten years of experience as a Product Complaints Associate, the average salary would be 62,860 SGD.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 78,620 SGD.
  • 15 - 20 Years Experience. A Product Complaints Associate with 15 to 20 years of experience can earn an average of 83,900 SGD.
  • 20+ Years Experience. For a Product Complaints Associate with more than 20 years, the expected average salary increases to 93,280 SGD.

Average Salary by Experience Chart

0-2 Years
31,040 SGD
2-5 Years +34%
43,080 SGD
5-10 Years +48%
62,860 SGD
10-15 Years +22%
78,620 SGD
15-20 Years +9%
83,900 SGD
20+ Years +8%
93,280 SGD

Product Complaints Associate Salary by Education Level in Singapore

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Product Complaints Associate in Singapore based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Product Complaints Associate in Singapore with a certificate or diploma education can earn an average salary of 35,420 SGD.

  • Bachelor's Degree. A Product Complaints Associate in Singapore with a bachelor's degree education can earn an average salary of 58,860 SGD.

  • Master's Degree. A Product Complaints Associate in Singapore with a master's degree education can earn an average salary of 99,560 SGD.

Average Salary by Education Chart

Certificate or Diploma
35,420 SGD
Bachelor's Degree +57%
58,860 SGD
Master's Degree +68%
99,560 SGD

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Singapore is around 42,200 to 127,000 SGD and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Product Complaints Associate Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Singapore, a male product complaints associate will earn an average of 64,180 SGD, while a female product complaints associate will earn around 58,800 SGD.

This means that a male product complaints associate earns approximately 9% more than a female product complaints associate for performing the same job.

Average Salary by Gender Chart in Singapore

Male
64,180 SGD
Female -9%
58,800 SGD

Product Complaints Associate Average Pay Raise in Singapore

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Product Complaints Associate in Singapore is around 11% every 16 months.

The national average pay raise across all professions and industries in Singapore is around 9% every 15 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 16 ) × 12  = 8%

What this means is that a Product Complaints Associate in Singapore can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in Singapore for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Singapore.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
7%
Energy
5%
Information Technology
3%
Healthcare
1%
Travel
8%
Construction
6%
Education
4%

Product Complaints Associate Bonus and Incentive Rates in Singapore

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Product Complaints Associate is a low bonus based job, with 34% of employees reporting at least one bonus in the last 12 months.

66% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 0% to 4%.

Received Bonus
34%
No Bonus
66%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Singapore earn approximately 5% more than private sector employees in the same role.

Public Sector
103,440 SGD
Private Sector -5%
98,540 SGD

Salaries for Jobs Similar to a Product Complaints Associate

In the table below, we have salary information for jobs that are similar to a Product Complaints Associate in Singapore.

Job Title Category Salary
Approval Team Manager Quality Control and Compliance 118,800 SGD
Assistant Quality Manager Quality Control and Compliance 102,020 SGD
Compliance Officer Quality Control and Compliance 60,020 SGD
Document Analyst Quality Control and Compliance 48,560 SGD
Document Control Officer Quality Control and Compliance 44,540 SGD
Document Control Specialist Quality Control and Compliance 53,600 SGD
HACCP Coordinator Quality Control and Compliance 51,900 SGD
Inspection Supervisor Quality Control and Compliance 90,540 SGD
Internal Compliance Officer Quality Control and Compliance 61,760 SGD
Product Owner Quality Control and Compliance 98,960 SGD
Product Quality Leader Quality Control and Compliance 116,960 SGD
QMS Coordinator Quality Control and Compliance 63,400 SGD
Quality and Safety Site Leader Quality Control and Compliance 106,820 SGD
Quality Assurance Administrator Quality Control and Compliance 91,520 SGD
Quality Assurance Analyst Quality Control and Compliance 113,280 SGD
Quality Assurance Associate Quality Control and Compliance 66,020 SGD
Quality Assurance Auditor Quality Control and Compliance 95,860 SGD
Quality Assurance Document Control Quality Control and Compliance 47,760 SGD
Quality Assurance Engineer Quality Control and Compliance 60,180 SGD
Quality Assurance Executive Quality Control and Compliance 146,200 SGD
Quality Assurance Inspector Quality Control and Compliance 96,500 SGD
Quality Assurance Manager Quality Control and Compliance 164,200 SGD
Quality Assurance Specialist Quality Control and Compliance 96,600 SGD
Quality Assurance Supervisor Quality Control and Compliance 105,800 SGD
Quality Assurance Technician Quality Control and Compliance 54,140 SGD
Quality Assurance Tester Quality Control and Compliance 57,800 SGD
Quality Control Analyst Quality Control and Compliance 102,160 SGD
Quality Control and Compliance Officer Quality Control and Compliance 57,440 SGD
Quality Control and Quality Assurance Officer Quality Control and Compliance 65,940 SGD
Quality Control Auditor Quality Control and Compliance 85,080 SGD
Quality Control Chemist Quality Control and Compliance 108,300 SGD
Quality Control Coordinator Quality Control and Compliance 64,040 SGD
Quality Control Engineer Quality Control and Compliance 61,400 SGD
Quality Control Executive Quality Control and Compliance 138,200 SGD
Quality Control Manager Quality Control and Compliance 146,200 SGD
Quality Control Supervisor Quality Control and Compliance 114,820 SGD
Quality Control Technician Quality Control and Compliance 50,620 SGD
Quality Data Analyst Quality Control and Compliance 85,760 SGD
Quality Director Quality Control and Compliance 152,000 SGD
Quality Engineer Quality Control and Compliance 57,080 SGD
Quality Executive Quality Control and Compliance 117,860 SGD
Quality Improvement Coordinator Quality Control and Compliance 66,100 SGD
Quality Management Officer Quality Control and Compliance 63,320 SGD
Quality Manager Quality Control and Compliance 163,800 SGD
Quality Surveyor Quality Control and Compliance 91,960 SGD
Quality Trainer Quality Control and Compliance 109,460 SGD
Six Sigma Black Belt Quality Control and Compliance 118,200 SGD

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