Average Inbound Call Center Representative Salary in Bahamas for 2024

In this article, we will look at the average Inbound Call Center Representative salary for 2024 in Bahamas and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Bahamian dollar. To keep things simple, we are using the BSD currency code instead of the currency symbol $.

How Much Does an Inbound Call Center Representative Make in Bahamas?

An Inbound Call Center Representative working in Bahamas will typically earn around 19,000 BSD per year, and this can range from the lowest average salary of about 9,010 BSD to the highest average salary of 29,600 BSD.

Average Annual Salary
19,000 BSD
Average Monthly Salary
1,583 BSD

Lowest Annual Salary
9,010 BSD
Lowest Monthly Salary
750 BSD

Highest Annual Salary
29,600 BSD
Highest Monthly Salary
2,466 BSD

These are average salaries for an Inbound Call Center Representative in Bahamas and include benefits such as housing and transport. It's also possible for an Inbound Call Center Representative to earn more or less than the average salaries shown above.

Inbound Call Center Representative salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Inbound Call Center Representative Salaries in Bahamas

So we've looked at the average salaries an Inbound Call Center Representative will earn in Bahamas. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that an Inbound Call Center Representative can earn between 9,010 BSD and 29,600 BSD on average in Bahamas. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for an Inbound Call Center Representative in Bahamas is 18,800 BSD. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 18,800 BSD, and 50% of the population earn more than 18,800 BSD.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Inbound Call Center Representative salary in Bahamas, 25% of the population are earning less than 13,900 BSD while 75% of the population earn more than 13,900 BSD.

75% of the population earn less than 23,000 BSD, and 25% of the population earn more than 23,000 BSD.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Inbound Call Center Representative Salary by Experience Level in Bahamas

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average inbound call center representative salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. An Inbound Call Center Representative in Bahamas that has less than two years of experience can expect to earn somewhere in the region of 12,100 BSD.
  • 2 - 5 Years Experience. With two to five years of experience the average Inbound Call Center Representative salary would increase to 14,900 BSD.
  • 5 - 10 Years Experience. From five to ten years of experience as an Inbound Call Center Representative, the average salary would be 17,800 BSD.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 23,700 BSD.
  • 15 - 20 Years Experience. An Inbound Call Center Representative with 15 to 20 years of experience can earn an average of 23,600 BSD.
  • 20+ Years Experience. For an Inbound Call Center Representative with more than 20 years, the expected average salary increases to 27,300 BSD.

Average Salary by Experience Chart

0-2 Years
12,100 BSD
2-5 Years +23%
14,900 BSD
5-10 Years +42%
17,800 BSD
10-15 Years +17%
23,700 BSD
15-20 Years +10%
23,600 BSD
20+ Years +6%
27,300 BSD

Inbound Call Center Representative Salary by Education Level in Bahamas

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for an Inbound Call Center Representative in Bahamas based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. An Inbound Call Center Representative in Bahamas with a high school education can earn an average salary of 14,900 BSD.

  • Certificate or Diploma. An Inbound Call Center Representative in Bahamas with a certificate or diploma education can earn an average salary of 20,900 BSD.

  • Bachelor's Degree. An Inbound Call Center Representative in Bahamas with a bachelor's degree education can earn an average salary of 26,900 BSD.

Average Salary by Education Chart

High School
14,900 BSD
Certificate or Diploma +40%
20,900 BSD
Bachelor's Degree +42%
26,900 BSD

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Bahamas is around 19,500 to 58,400 BSD and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Inbound Call Center Representative Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Bahamas, a male inbound call center representative will earn an average of 18,400 BSD, while a female inbound call center representative will earn around 18,900 BSD.

This means that a male inbound call center representative earns approximately 3% less than a female inbound call center representative for performing the same job.

Average Salary by Gender Chart in Bahamas

Male
18,400 BSD
Female +3%
18,900 BSD

Inbound Call Center Representative Average Pay Raise in Bahamas

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for an Inbound Call Center Representative in Bahamas is around 6% every 28 months.

The national average pay raise across all professions and industries in Bahamas is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 6 ÷ 28 ) × 12  = 3%

What this means is that an Inbound Call Center Representative in Bahamas can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Bahamas for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Bahamas.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
7%
Energy
5%
Information Technology
3%
Healthcare
1%
Travel
8%
Construction
6%
Education
4%

Inbound Call Center Representative Bonus and Incentive Rates in Bahamas

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

An Inbound Call Center Representative is a low bonus based job, with 33% of employees reporting at least one bonus in the last 12 months.

67% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 5%.

Received Bonus
33%
No Bonus
67%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Bahamas earn approximately 11% more than private sector employees in the same role.

Public Sector
51,500 BSD
Private Sector -11%
46,300 BSD

Salaries for Jobs Similar to an Inbound Call Center Representative

In the table below, we have salary information for jobs that are similar to an Inbound Call Center Representative in Bahamas.

Job Title Category Salary
Account Representative Customer Service and Call Center 21,400 BSD
Account Service Representative Customer Service and Call Center 23,800 BSD
Business Support Specialist Customer Service and Call Center 29,200 BSD
Call Center Advisor Customer Service and Call Center 26,200 BSD
Call Center Duty Manager Customer Service and Call Center 30,700 BSD
Call Center Manager Customer Service and Call Center 58,000 BSD
Call Center Manager Customer Service and Call Center 59,000 BSD
Call Center Quality Analyst Customer Service and Call Center 35,200 BSD
Call Center Representative Customer Service and Call Center 17,100 BSD
Call Center Representative Customer Service and Call Center 20,300 BSD
Call Center Scheduler Customer Service and Call Center 18,600 BSD
Call Center Scheduling Manager Customer Service and Call Center 29,300 BSD
Call Center Supervisor Customer Service and Call Center 22,400 BSD
Call Center Team Leader Customer Service and Call Center 29,100 BSD
Client Engagement Specialest Customer Service and Call Center 32,600 BSD
Client Executive Customer Service and Call Center 24,200 BSD
Client Liaison Officer Customer Service and Call Center 19,400 BSD
Client Relations Manager Customer Service and Call Center 64,900 BSD
Client Relationship Executive Customer Service and Call Center 58,600 BSD
Client Relationship Manager Customer Service and Call Center 65,800 BSD
Client Service Analyst Customer Service and Call Center 38,100 BSD
Client Service Representative Customer Service and Call Center 20,200 BSD
Client Strategy Specialist Customer Service and Call Center 39,100 BSD
Contracts Specialist Customer Service and Call Center 31,200 BSD
Customer Care Officer Customer Service and Call Center 19,200 BSD
Customer Care Representative Customer Service and Call Center 18,800 BSD
Customer Center Supervisor Customer Service and Call Center 23,000 BSD
Customer Experience Analyst Customer Service and Call Center 22,300 BSD
Customer Experience Manager Customer Service and Call Center 67,800 BSD
Customer Experience Specialist Customer Service and Call Center 40,900 BSD
Customer Fulfillment Specialist Customer Service and Call Center 34,800 BSD
Customer Insights Analyst Customer Service and Call Center 39,100 BSD
Customer Problem Manager Customer Service and Call Center 39,700 BSD
Customer Relations Manager Customer Service and Call Center 63,200 BSD
Customer Relations Specialist Customer Service and Call Center 39,800 BSD
Customer Sales Representative Customer Service and Call Center 15,700 BSD
Customer Sales Support Customer Service and Call Center 17,100 BSD
Customer Service Administration Customer Service and Call Center 23,800 BSD
Customer Service Advisor Customer Service and Call Center 41,700 BSD
Customer Service Agent Customer Service and Call Center 19,000 BSD
Customer Service Associate Customer Service and Call Center 20,200 BSD
Customer Service Coordinator Customer Service and Call Center 23,400 BSD
Customer Service Country Manager Customer Service and Call Center 77,000 BSD
Customer Service Executive Customer Service and Call Center 43,200 BSD
Customer Service Manager Customer Service and Call Center 65,500 BSD
Customer Service Manager Customer Service and Call Center 67,400 BSD
Customer Service Officer Customer Service and Call Center 16,000 BSD
Customer Service Representative Customer Service and Call Center 19,200 BSD
Customer Service Sales Support Customer Service and Call Center 15,700 BSD
Customer Service Specialist Customer Service and Call Center 18,600 BSD
Customer Service Supervisor Customer Service and Call Center 26,500 BSD
Customer Service Team Leader Customer Service and Call Center 39,800 BSD
Customer Service Trainer Customer Service and Call Center 35,300 BSD
Customer Service Working Supervisor Customer Service and Call Center 30,000 BSD
Customer Solutions Representative Customer Service and Call Center 38,900 BSD
Customer Success Manager Customer Service and Call Center 58,700 BSD
Customer Success Specialist Customer Service and Call Center 40,300 BSD
Customer Support Agent Customer Service and Call Center 17,900 BSD
Dispute Resolution Specialist Customer Service and Call Center 32,300 BSD
Field Service Representative Customer Service and Call Center 19,200 BSD
Guest Relations Officer Customer Service and Call Center 14,300 BSD
Guest Service Agent Customer Service and Call Center 14,200 BSD
Inbound Sales Representative Customer Service and Call Center 17,100 BSD
Internet Banking Supervisor Customer Service and Call Center 58,500 BSD
Lead Administrator Customer Service and Call Center 36,800 BSD
Logistics Coordinator Customer Service and Call Center 19,100 BSD
Operations Support Manager Customer Service and Call Center 55,700 BSD
Real Time Analyst Customer Service and Call Center 38,100 BSD
Regional Account Manager Customer Service and Call Center 58,400 BSD
Service Administrator Customer Service and Call Center 27,300 BSD
Service Delivery Manager Customer Service and Call Center 58,200 BSD
Service Writer Customer Service and Call Center 13,500 BSD
Sourcing Assistant Customer Service and Call Center 11,800 BSD
Telephone Operator Customer Service and Call Center 14,900 BSD
Vendor Administration Specialist Customer Service and Call Center 22,100 BSD
Workforce Manager Customer Service and Call Center 35,600 BSD

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