Average Guest Service Representative Salary in Gibraltar for 2024

In this article, we will look at the average Guest Service Representative salary for 2024 in Gibraltar and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Gibraltar pound. To keep things simple, we are using the GIP currency code instead of the currency symbol £.

How Much Does a Guest Service Representative Make in Gibraltar?

A Guest Service Representative working in Gibraltar will typically earn around 15,500 GIP per year, and this can range from the lowest average salary of about 8,000 GIP to the highest average salary of 26,400 GIP.

Average Annual Salary
15,500 GIP
Average Monthly Salary
1,291 GIP

Lowest Annual Salary
8,000 GIP
Lowest Monthly Salary
666 GIP

Highest Annual Salary
26,400 GIP
Highest Monthly Salary
2,200 GIP

These are average salaries for a Guest Service Representative in Gibraltar and include benefits such as housing and transport. It's also possible for a Guest Service Representative to earn more or less than the average salaries shown above.

Guest Service Representative salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Guest Service Representative Salaries in Gibraltar

So we've looked at the average salaries a Guest Service Representative will earn in Gibraltar. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Guest Service Representative can earn between 8,000 GIP and 26,400 GIP on average in Gibraltar. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Guest Service Representative in Gibraltar is 15,100 GIP. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 15,100 GIP, and 50% of the population earn more than 15,100 GIP.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Guest Service Representative salary in Gibraltar, 25% of the population are earning less than 12,300 GIP while 75% of the population earn more than 12,300 GIP.

75% of the population earn less than 18,200 GIP, and 25% of the population earn more than 18,200 GIP.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Guest Service Representative Salary by Experience Level in Gibraltar

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average guest service representative salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Guest Service Representative in Gibraltar that has less than two years of experience can expect to earn somewhere in the region of 9,590 GIP.
  • 2 - 5 Years Experience. With two to five years of experience the average Guest Service Representative salary would increase to 12,200 GIP.
  • 5 - 10 Years Experience. From five to ten years of experience as a Guest Service Representative, the average salary would be 15,300 GIP.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 22,000 GIP.
  • 15 - 20 Years Experience. A Guest Service Representative with 15 to 20 years of experience can earn an average of 20,700 GIP.
  • 20+ Years Experience. For a Guest Service Representative with more than 20 years, the expected average salary increases to 22,000 GIP.

Average Salary by Experience Chart

0-2 Years
9,590 GIP
2-5 Years +31%
12,200 GIP
5-10 Years +40%
15,300 GIP
10-15 Years +20%
22,000 GIP
15-20 Years +9%
20,700 GIP
20+ Years +8%
22,000 GIP

Guest Service Representative Salary by Education Level in Gibraltar

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Guest Service Representative in Gibraltar based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Guest Service Representative in Gibraltar with a high school education can earn an average salary of 12,300 GIP.

  • Certificate or Diploma. A Guest Service Representative in Gibraltar with a certificate or diploma education can earn an average salary of 20,900 GIP.

Average Salary by Education Chart

High School
12,300 GIP
Certificate or Diploma +76%
20,900 GIP

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Gibraltar is around 16,900 to 50,700 GIP and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Guest Service Representative Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Gibraltar, a male guest service representative will earn an average of 13,300 GIP, while a female guest service representative will earn around 15,700 GIP.

This means that a male guest service representative earns approximately 15% less than a female guest service representative for performing the same job.

Average Salary by Gender Chart in Gibraltar

Male
13,300 GIP
Female +15%
15,700 GIP

Guest Service Representative Average Pay Raise in Gibraltar

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Guest Service Representative in Gibraltar is around 5% every 29 months.

The national average pay raise across all professions and industries in Gibraltar is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Guest Service Representative in Gibraltar can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Gibraltar for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Gibraltar.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Guest Service Representative Bonus and Incentive Rates in Gibraltar

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Guest Service Representative is a low bonus based job, with 10% of employees reporting at least one bonus in the last 12 months.

90% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus
10%
No Bonus
90%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Gibraltar earn approximately 24% more than private sector employees in the same role.

Public Sector
43,400 GIP
Private Sector -24%
35,000 GIP

Salaries for Jobs Similar to a Guest Service Representative

In the table below, we have salary information for jobs that are similar to a Guest Service Representative in Gibraltar.

Job Title Category Salary
All Rounder Food / Hospitality / Tourism / Catering 14,200 GIP
Assistant Executive Housekeeper Food / Hospitality / Tourism / Catering 10,000 GIP
Assistant Food and Beverage Controller Food / Hospitality / Tourism / Catering 23,400 GIP
Assistant Food and Beverage Director Food / Hospitality / Tourism / Catering 49,700 GIP
Assistant Hospitality Manager Food / Hospitality / Tourism / Catering 51,900 GIP
Assistant Storekeeper Food / Hospitality / Tourism / Catering 9,900 GIP
Assistant Tour Manager Food / Hospitality / Tourism / Catering 23,300 GIP
Baker and Pastrycook Food / Hospitality / Tourism / Catering 15,100 GIP
Bakery Manager Food / Hospitality / Tourism / Catering 31,300 GIP
Bakery Superintendent Food / Hospitality / Tourism / Catering 20,900 GIP
Banquet Captain Food / Hospitality / Tourism / Catering 14,000 GIP
Banquet Manager Food / Hospitality / Tourism / Catering 18,200 GIP
Banquet Server Food / Hospitality / Tourism / Catering 13,700 GIP
Bar Attendant Food / Hospitality / Tourism / Catering 12,600 GIP
Bar Manager Food / Hospitality / Tourism / Catering 26,500 GIP
Bar Supervisor Food / Hospitality / Tourism / Catering 19,000 GIP
Barista Food / Hospitality / Tourism / Catering 13,500 GIP
Bartender Food / Hospitality / Tourism / Catering 15,100 GIP
Bellman Food / Hospitality / Tourism / Catering 12,200 GIP
Beverage Manager Food / Hospitality / Tourism / Catering 30,200 GIP
Bistro Attendant Food / Hospitality / Tourism / Catering 13,900 GIP
Buffet Chef Food / Hospitality / Tourism / Catering 23,400 GIP
Buffet Host Food / Hospitality / Tourism / Catering 13,700 GIP
Buffet Manager Food / Hospitality / Tourism / Catering 27,400 GIP
Butcher and Slaughterer Food / Hospitality / Tourism / Catering 11,300 GIP
Cafeteria Assistant Food / Hospitality / Tourism / Catering 15,800 GIP
Cafeteria Manager Food / Hospitality / Tourism / Catering 21,500 GIP
Cafeteria Supervisor Food / Hospitality / Tourism / Catering 18,800 GIP
Cake Decorator Food / Hospitality / Tourism / Catering 14,300 GIP
Casino Shift Manager Food / Hospitality / Tourism / Catering 45,200 GIP
Chain Store Customer Support Food / Hospitality / Tourism / Catering 20,500 GIP
Chef Food / Hospitality / Tourism / Catering 26,400 GIP
Chef De Cuisine Food / Hospitality / Tourism / Catering 32,300 GIP
Club Manager Food / Hospitality / Tourism / Catering 45,300 GIP
Cluster Director Food / Hospitality / Tourism / Catering 58,800 GIP
Cluster Revenue Manager Food / Hospitality / Tourism / Catering 48,600 GIP
Cocktail Server Food / Hospitality / Tourism / Catering 11,800 GIP
Coffee Shop Manager Food / Hospitality / Tourism / Catering 45,300 GIP
Concierge Food / Hospitality / Tourism / Catering 11,800 GIP
Confectionery Baker Food / Hospitality / Tourism / Catering 15,800 GIP
Conference and Sales Coordinator Food / Hospitality / Tourism / Catering 22,800 GIP
Conference Services Manager Food / Hospitality / Tourism / Catering 25,500 GIP
Cook Food / Hospitality / Tourism / Catering 20,100 GIP
Corporate Sous Chef Food / Hospitality / Tourism / Catering 35,300 GIP
Corporate Travel Consultant Food / Hospitality / Tourism / Catering 35,100 GIP
Croupier Food / Hospitality / Tourism / Catering 16,900 GIP
Culinary Assistant Food / Hospitality / Tourism / Catering 9,900 GIP
Culinary Associate Food / Hospitality / Tourism / Catering 11,900 GIP
Demi Chef Food / Hospitality / Tourism / Catering 23,600 GIP
Dietary Aide Food / Hospitality / Tourism / Catering 23,600 GIP
Dining Room Supervisor Food / Hospitality / Tourism / Catering 20,700 GIP
Dishwasher Food / Hospitality / Tourism / Catering 11,410 GIP
Duty Manager Food / Hospitality / Tourism / Catering 30,800 GIP
Events Coordinator Food / Hospitality / Tourism / Catering 18,900 GIP
Executive Chef Food / Hospitality / Tourism / Catering 27,400 GIP
Executive Pastry Chef Food / Hospitality / Tourism / Catering 23,400 GIP
Fast Food Cook Food / Hospitality / Tourism / Catering 22,000 GIP
Fast Food Shift Supervisor Food / Hospitality / Tourism / Catering 20,100 GIP
Fine Dining Cook Food / Hospitality / Tourism / Catering 34,700 GIP
Fine Dining Restaurant Chef Food / Hospitality / Tourism / Catering 35,400 GIP
Fleet Manager Food / Hospitality / Tourism / Catering 61,200 GIP
Food and Beverage Manager Food / Hospitality / Tourism / Catering 48,600 GIP
Food Consultant Food / Hospitality / Tourism / Catering 40,500 GIP
Food Safety Coordinator Food / Hospitality / Tourism / Catering 26,900 GIP
Food Server Food / Hospitality / Tourism / Catering 12,800 GIP
Food Service Director Food / Hospitality / Tourism / Catering 46,200 GIP
Food Service Manager Food / Hospitality / Tourism / Catering 53,300 GIP
Food Service Sales Food / Hospitality / Tourism / Catering 31,200 GIP
Food Service Worker Food / Hospitality / Tourism / Catering 13,400 GIP
Front Desk Agent Food / Hospitality / Tourism / Catering 14,500 GIP
Front Desk Clerk Food / Hospitality / Tourism / Catering 12,400 GIP
Front Office Manager Food / Hospitality / Tourism / Catering 26,200 GIP
Guest Service Executive Food / Hospitality / Tourism / Catering 42,500 GIP
Head Chef Food / Hospitality / Tourism / Catering 26,900 GIP
Head Concierge Food / Hospitality / Tourism / Catering 17,100 GIP
Hospitality Director Food / Hospitality / Tourism / Catering 69,800 GIP
Hostess / Host Food / Hospitality / Tourism / Catering 15,800 GIP
Hotel Desk Clerk Food / Hospitality / Tourism / Catering 15,300 GIP
Hotel Maid Food / Hospitality / Tourism / Catering 11,900 GIP
Hotel Manager Food / Hospitality / Tourism / Catering 66,200 GIP
Hotel Sales Manager Food / Hospitality / Tourism / Catering 52,300 GIP
Hotel Service Supervisor Food / Hospitality / Tourism / Catering 42,400 GIP
Hotel Staff Food / Hospitality / Tourism / Catering 14,700 GIP
Inventory Coordinator Food / Hospitality / Tourism / Catering 17,100 GIP
Kitchen Manager Food / Hospitality / Tourism / Catering 22,800 GIP
Kitchen Staff Food / Hospitality / Tourism / Catering 13,500 GIP
Kitchen Supervisor Food / Hospitality / Tourism / Catering 20,700 GIP
Line Cook Food / Hospitality / Tourism / Catering 22,100 GIP
Luggage Porter Food / Hospitality / Tourism / Catering 12,200 GIP
Motel Manager Food / Hospitality / Tourism / Catering 40,900 GIP
Pastry Chef Food / Hospitality / Tourism / Catering 22,000 GIP
Pastrycooking and Baking Assistant Food / Hospitality / Tourism / Catering 13,900 GIP
Production Operator Food / Hospitality / Tourism / Catering 20,900 GIP
Quality, Health and Safety Coordinator Food / Hospitality / Tourism / Catering 23,200 GIP
Receptionist Food / Hospitality / Tourism / Catering 14,300 GIP
Regional Restaurant Manager Food / Hospitality / Tourism / Catering 53,600 GIP
Restaurant Manager Food / Hospitality / Tourism / Catering 49,800 GIP
Restaurant Server Food / Hospitality / Tourism / Catering 12,800 GIP
Room Reservations Manager Food / Hospitality / Tourism / Catering 48,600 GIP
Room Service Manager Food / Hospitality / Tourism / Catering 46,400 GIP
Sous Chef Food / Hospitality / Tourism / Catering 27,800 GIP
Special Events Coordinator Food / Hospitality / Tourism / Catering 29,300 GIP
Supervisor of Food Services Food / Hospitality / Tourism / Catering 32,900 GIP
Tour Consultant Food / Hospitality / Tourism / Catering 35,300 GIP
Tour Guide Food / Hospitality / Tourism / Catering 23,800 GIP
Tour Manager Food / Hospitality / Tourism / Catering 30,200 GIP
Travel Agent Food / Hospitality / Tourism / Catering 22,400 GIP
Travel Consultant Food / Hospitality / Tourism / Catering 33,000 GIP
Waiter / Waitress Food / Hospitality / Tourism / Catering 10,200 GIP

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