Average Front Desk Clerk Salary in Malaysia for 2024

In this article, we will look at the average Front Desk Clerk salary for 2024 in Malaysia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Malaysian ringgit. To keep things simple, we are using the MYR currency code instead of the currency symbol RM.

How Much Does a Front Desk Clerk Make in Malaysia?

A Front Desk Clerk working in Malaysia will typically earn around 26,400 MYR per year, and this can range from the lowest average salary of about 14,200 MYR to the highest average salary of 44,140 MYR.

Average Annual Salary
26,400 MYR
Average Monthly Salary
2,200 MYR

Lowest Annual Salary
14,200 MYR
Lowest Monthly Salary
1,183 MYR

Highest Annual Salary
44,140 MYR
Highest Monthly Salary
3,678 MYR

These are average salaries for a Front Desk Clerk in Malaysia and include benefits such as housing and transport. It's also possible for a Front Desk Clerk to earn more or less than the average salaries shown above.

Front Desk Clerk salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Front Desk Clerk Salaries in Malaysia

So we've looked at the average salaries a Front Desk Clerk will earn in Malaysia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Front Desk Clerk can earn between 14,200 MYR and 44,140 MYR on average in Malaysia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Front Desk Clerk in Malaysia is 27,620 MYR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 27,620 MYR, and 50% of the population earn more than 27,620 MYR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Front Desk Clerk salary in Malaysia, 25% of the population are earning less than 19,360 MYR while 75% of the population earn more than 19,360 MYR.

75% of the population earn less than 35,300 MYR, and 25% of the population earn more than 35,300 MYR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Front Desk Clerk Salary by Experience Level in Malaysia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average front desk clerk salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Front Desk Clerk in Malaysia that has less than two years of experience can expect to earn somewhere in the region of 16,400 MYR.
  • 2 - 5 Years Experience. With two to five years of experience the average Front Desk Clerk salary would increase to 21,020 MYR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Front Desk Clerk, the average salary would be 29,320 MYR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 34,120 MYR.
  • 15 - 20 Years Experience. A Front Desk Clerk with 15 to 20 years of experience can earn an average of 36,720 MYR.
  • 20+ Years Experience. For a Front Desk Clerk with more than 20 years, the expected average salary increases to 40,640 MYR.

Average Salary by Experience Chart

0-2 Years
16,400 MYR
2-5 Years +31%
21,020 MYR
5-10 Years +40%
29,320 MYR
10-15 Years +20%
34,120 MYR
15-20 Years +9%
36,720 MYR
20+ Years +8%
40,640 MYR

Front Desk Clerk Salary by Education Level in Malaysia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Front Desk Clerk in Malaysia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Front Desk Clerk in Malaysia with a high school education can earn an average salary of 18,280 MYR.

  • Certificate or Diploma. A Front Desk Clerk in Malaysia with a certificate or diploma education can earn an average salary of 35,500 MYR.

Average Salary by Education Chart

High School
18,280 MYR
Certificate or Diploma +76%
35,500 MYR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Malaysia is around 32,900 to 98,800 MYR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Front Desk Clerk Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Malaysia, a male front desk clerk will earn an average of 25,660 MYR, while a female front desk clerk will earn around 28,860 MYR.

This means that a male front desk clerk earns approximately 11% less than a female front desk clerk for performing the same job.

Average Salary by Gender Chart in Malaysia

Male
25,660 MYR
Female +11%
28,860 MYR

Front Desk Clerk Average Pay Raise in Malaysia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Front Desk Clerk in Malaysia is around 10% every 17 months.

The national average pay raise across all professions and industries in Malaysia is around 9% every 17 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 17 ) × 12  = 7%

What this means is that a Front Desk Clerk in Malaysia can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Malaysia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Malaysia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
4%
Energy
8%
Information Technology
3%
Healthcare
7%
Travel
2%
Construction
6%
Education
1%

Front Desk Clerk Bonus and Incentive Rates in Malaysia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Front Desk Clerk is a low bonus based job, with 27% of employees reporting at least one bonus in the last 12 months.

73% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus
27%
No Bonus
73%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Malaysia earn approximately 11% more than private sector employees in the same role.

Public Sector
81,960 MYR
Private Sector -11%
73,820 MYR

Salaries for Jobs Similar to a Front Desk Clerk

In the table below, we have salary information for jobs that are similar to a Front Desk Clerk in Malaysia.

Job Title Category Salary
All Rounder Food / Hospitality / Tourism / Catering 33,440 MYR
Assistant Executive Housekeeper Food / Hospitality / Tourism / Catering 23,140 MYR
Assistant Food and Beverage Controller Food / Hospitality / Tourism / Catering 42,960 MYR
Assistant Food and Beverage Director Food / Hospitality / Tourism / Catering 102,460 MYR
Assistant Hospitality Manager Food / Hospitality / Tourism / Catering 114,820 MYR
Assistant Storekeeper Food / Hospitality / Tourism / Catering 23,380 MYR
Assistant Tour Manager Food / Hospitality / Tourism / Catering 48,760 MYR
Baker and Pastrycook Food / Hospitality / Tourism / Catering 26,400 MYR
Bakery Manager Food / Hospitality / Tourism / Catering 57,800 MYR
Bakery Superintendent Food / Hospitality / Tourism / Catering 37,380 MYR
Banquet Captain Food / Hospitality / Tourism / Catering 30,700 MYR
Banquet Manager Food / Hospitality / Tourism / Catering 42,460 MYR
Banquet Server Food / Hospitality / Tourism / Catering 26,780 MYR
Bar Attendant Food / Hospitality / Tourism / Catering 25,440 MYR
Bar Manager Food / Hospitality / Tourism / Catering 54,700 MYR
Bar Supervisor Food / Hospitality / Tourism / Catering 40,140 MYR
Barista Food / Hospitality / Tourism / Catering 31,940 MYR
Bartender Food / Hospitality / Tourism / Catering 30,700 MYR
Bellman Food / Hospitality / Tourism / Catering 23,700 MYR
Beverage Manager Food / Hospitality / Tourism / Catering 63,380 MYR
Bistro Attendant Food / Hospitality / Tourism / Catering 29,040 MYR
Buffet Chef Food / Hospitality / Tourism / Catering 48,140 MYR
Buffet Host Food / Hospitality / Tourism / Catering 24,200 MYR
Buffet Manager Food / Hospitality / Tourism / Catering 58,280 MYR
Butcher and Slaughterer Food / Hospitality / Tourism / Catering 19,060 MYR
Cafeteria Assistant Food / Hospitality / Tourism / Catering 26,400 MYR
Cafeteria Manager Food / Hospitality / Tourism / Catering 48,920 MYR
Cafeteria Supervisor Food / Hospitality / Tourism / Catering 36,580 MYR
Cake Decorator Food / Hospitality / Tourism / Catering 31,400 MYR
Casino Shift Manager Food / Hospitality / Tourism / Catering 92,900 MYR
Chain Store Customer Support Food / Hospitality / Tourism / Catering 44,180 MYR
Chef Food / Hospitality / Tourism / Catering 45,580 MYR
Chef De Cuisine Food / Hospitality / Tourism / Catering 69,580 MYR
Club Manager Food / Hospitality / Tourism / Catering 90,620 MYR
Cluster Director Food / Hospitality / Tourism / Catering 123,400 MYR
Cluster Revenue Manager Food / Hospitality / Tourism / Catering 88,480 MYR
Cocktail Server Food / Hospitality / Tourism / Catering 25,160 MYR
Coffee Shop Manager Food / Hospitality / Tourism / Catering 89,800 MYR
Concierge Food / Hospitality / Tourism / Catering 23,260 MYR
Confectionery Baker Food / Hospitality / Tourism / Catering 31,400 MYR
Conference and Sales Coordinator Food / Hospitality / Tourism / Catering 45,260 MYR
Conference Services Manager Food / Hospitality / Tourism / Catering 58,280 MYR
Cook Food / Hospitality / Tourism / Catering 44,800 MYR
Corporate Sous Chef Food / Hospitality / Tourism / Catering 70,600 MYR
Corporate Travel Consultant Food / Hospitality / Tourism / Catering 69,260 MYR
Croupier Food / Hospitality / Tourism / Catering 34,160 MYR
Culinary Assistant Food / Hospitality / Tourism / Catering 20,760 MYR
Culinary Associate Food / Hospitality / Tourism / Catering 24,280 MYR
Demi Chef Food / Hospitality / Tourism / Catering 48,640 MYR
Dietary Aide Food / Hospitality / Tourism / Catering 50,660 MYR
Dining Room Supervisor Food / Hospitality / Tourism / Catering 46,720 MYR
Dishwasher Food / Hospitality / Tourism / Catering 19,060 MYR
Duty Manager Food / Hospitality / Tourism / Catering 62,100 MYR
Events Coordinator Food / Hospitality / Tourism / Catering 40,420 MYR
Executive Chef Food / Hospitality / Tourism / Catering 59,000 MYR
Executive Pastry Chef Food / Hospitality / Tourism / Catering 43,800 MYR
Fast Food Cook Food / Hospitality / Tourism / Catering 40,600 MYR
Fast Food Shift Supervisor Food / Hospitality / Tourism / Catering 43,220 MYR
Fine Dining Cook Food / Hospitality / Tourism / Catering 67,320 MYR
Fine Dining Restaurant Chef Food / Hospitality / Tourism / Catering 73,980 MYR
Fleet Manager Food / Hospitality / Tourism / Catering 119,900 MYR
Food and Beverage Manager Food / Hospitality / Tourism / Catering 90,660 MYR
Food Consultant Food / Hospitality / Tourism / Catering 76,280 MYR
Food Safety Coordinator Food / Hospitality / Tourism / Catering 60,400 MYR
Food Server Food / Hospitality / Tourism / Catering 26,020 MYR
Food Service Director Food / Hospitality / Tourism / Catering 96,960 MYR
Food Service Manager Food / Hospitality / Tourism / Catering 108,120 MYR
Food Service Sales Food / Hospitality / Tourism / Catering 64,300 MYR
Food Service Worker Food / Hospitality / Tourism / Catering 23,140 MYR
Front Desk Agent Food / Hospitality / Tourism / Catering 31,660 MYR
Front Office Manager Food / Hospitality / Tourism / Catering 50,540 MYR
Guest Service Executive Food / Hospitality / Tourism / Catering 88,260 MYR
Guest Service Representative Food / Hospitality / Tourism / Catering 31,040 MYR
Head Chef Food / Hospitality / Tourism / Catering 60,600 MYR
Head Concierge Food / Hospitality / Tourism / Catering 40,560 MYR
Hospitality Director Food / Hospitality / Tourism / Catering 157,600 MYR
Hostess / Host Food / Hospitality / Tourism / Catering 26,860 MYR
Hotel Desk Clerk Food / Hospitality / Tourism / Catering 28,900 MYR
Hotel Maid Food / Hospitality / Tourism / Catering 20,000 MYR
Hotel Manager Food / Hospitality / Tourism / Catering 142,300 MYR
Hotel Sales Manager Food / Hospitality / Tourism / Catering 108,080 MYR
Hotel Service Supervisor Food / Hospitality / Tourism / Catering 83,200 MYR
Hotel Staff Food / Hospitality / Tourism / Catering 26,280 MYR
Inventory Coordinator Food / Hospitality / Tourism / Catering 30,700 MYR
Kitchen Manager Food / Hospitality / Tourism / Catering 45,580 MYR
Kitchen Staff Food / Hospitality / Tourism / Catering 25,660 MYR
Kitchen Supervisor Food / Hospitality / Tourism / Catering 42,320 MYR
Line Cook Food / Hospitality / Tourism / Catering 41,820 MYR
Luggage Porter Food / Hospitality / Tourism / Catering 19,160 MYR
Motel Manager Food / Hospitality / Tourism / Catering 81,180 MYR
Pastry Chef Food / Hospitality / Tourism / Catering 43,340 MYR
Pastrycooking and Baking Assistant Food / Hospitality / Tourism / Catering 26,080 MYR
Production Operator Food / Hospitality / Tourism / Catering 39,560 MYR
Quality, Health and Safety Coordinator Food / Hospitality / Tourism / Catering 45,200 MYR
Receptionist Food / Hospitality / Tourism / Catering 29,600 MYR
Regional Restaurant Manager Food / Hospitality / Tourism / Catering 112,420 MYR
Restaurant Manager Food / Hospitality / Tourism / Catering 99,560 MYR
Restaurant Server Food / Hospitality / Tourism / Catering 23,360 MYR
Room Reservations Manager Food / Hospitality / Tourism / Catering 99,340 MYR
Room Service Manager Food / Hospitality / Tourism / Catering 87,040 MYR
Sous Chef Food / Hospitality / Tourism / Catering 56,460 MYR
Special Events Coordinator Food / Hospitality / Tourism / Catering 58,200 MYR
Supervisor of Food Services Food / Hospitality / Tourism / Catering 67,900 MYR
Tour Consultant Food / Hospitality / Tourism / Catering 69,260 MYR
Tour Guide Food / Hospitality / Tourism / Catering 47,760 MYR
Tour Manager Food / Hospitality / Tourism / Catering 62,060 MYR
Travel Agent Food / Hospitality / Tourism / Catering 50,560 MYR
Travel Consultant Food / Hospitality / Tourism / Catering 75,040 MYR
Waiter / Waitress Food / Hospitality / Tourism / Catering 23,140 MYR

Salary Comparison by City

If you want to compare salaries with different cities in Malaysia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Ampang 28,820 MYR
Ipoh 31,340 MYR
Johor Bahru 31,080 MYR
Klang 29,840 MYR
Kota Kinabalu 28,660 MYR
Kuala Lumpur 31,940 MYR
Kuching 26,400 MYR
Petaling Jaya 30,700 MYR
Shah Alam 29,320 MYR
Subang Jaya 30,800 MYR

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