Average Front Desk Clerk Salary in Kenya for 2024

In this article, we will look at the average Front Desk Clerk salary for 2024 in Kenya and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Kenyan shilling. To keep things simple, we are using the KES currency code instead of the currency symbol Sh.

How Much Does a Front Desk Clerk Make in Kenya?

A Front Desk Clerk working in Kenya will typically earn around 674,100 KES per year, and this can range from the lowest average salary of about 352,000 KES to the highest average salary of 1,030,200 KES.

Average Annual Salary
674,100 KES
Average Monthly Salary
56,175 KES

Lowest Annual Salary
352,000 KES
Lowest Monthly Salary
29,333 KES

Highest Annual Salary
1,030,200 KES
Highest Monthly Salary
85,850 KES

These are average salaries for a Front Desk Clerk in Kenya and include benefits such as housing and transport. It's also possible for a Front Desk Clerk to earn more or less than the average salaries shown above.

Front Desk Clerk salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Front Desk Clerk Salaries in Kenya

So we've looked at the average salaries a Front Desk Clerk will earn in Kenya. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Front Desk Clerk can earn between 352,000 KES and 1,030,200 KES on average in Kenya. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Front Desk Clerk in Kenya is 648,200 KES. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 648,200 KES, and 50% of the population earn more than 648,200 KES.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Front Desk Clerk salary in Kenya, 25% of the population are earning less than 447,700 KES while 75% of the population earn more than 447,700 KES.

75% of the population earn less than 805,900 KES, and 25% of the population earn more than 805,900 KES.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Front Desk Clerk Salary by Experience Level in Kenya

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average front desk clerk salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Front Desk Clerk in Kenya that has less than two years of experience can expect to earn somewhere in the region of 396,300 KES.
  • 2 - 5 Years Experience. With two to five years of experience the average Front Desk Clerk salary would increase to 533,000 KES.
  • 5 - 10 Years Experience. From five to ten years of experience as a Front Desk Clerk, the average salary would be 695,200 KES.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 840,800 KES.
  • 15 - 20 Years Experience. A Front Desk Clerk with 15 to 20 years of experience can earn an average of 919,700 KES.
  • 20+ Years Experience. For a Front Desk Clerk with more than 20 years, the expected average salary increases to 964,000 KES.

Average Salary by Experience Chart

0-2 Years
396,300 KES
2-5 Years +34%
533,000 KES
5-10 Years +30%
695,200 KES
10-15 Years +21%
840,800 KES
15-20 Years +9%
919,700 KES
20+ Years +5%
964,000 KES

Front Desk Clerk Salary by Education Level in Kenya

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Front Desk Clerk in Kenya based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Front Desk Clerk in Kenya with a high school education can earn an average salary of 498,000 KES.

  • Certificate or Diploma. A Front Desk Clerk in Kenya with a certificate or diploma education can earn an average salary of 840,800 KES.

Average Salary by Education Chart

High School
498,000 KES
Certificate or Diploma +68%
840,800 KES

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Kenya is around 734,000 to 2,200,000 KES and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Front Desk Clerk Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Kenya, a male front desk clerk will earn an average of 646,600 KES, while a female front desk clerk will earn around 710,500 KES.

This means that a male front desk clerk earns approximately 9% less than a female front desk clerk for performing the same job.

Average Salary by Gender Chart in Kenya

Male
646,600 KES
Female +9%
710,500 KES

Front Desk Clerk Average Pay Raise in Kenya

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Front Desk Clerk in Kenya is around 5% every 29 months.

The national average pay raise across all professions and industries in Kenya is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Front Desk Clerk in Kenya can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Kenya for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Kenya.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Front Desk Clerk Bonus and Incentive Rates in Kenya

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Front Desk Clerk is a low bonus based job, with 9% of employees reporting at least one bonus in the last 12 months.

91% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus
9%
No Bonus
91%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Kenya earn approximately 14% more than private sector employees in the same role.

Public Sector
1,908,800 KES
Private Sector -14%
1,678,300 KES

Salaries for Jobs Similar to a Front Desk Clerk

In the table below, we have salary information for jobs that are similar to a Front Desk Clerk in Kenya.

Job Title Category Salary
All Rounder Food / Hospitality / Tourism / Catering 757,600 KES
Assistant Executive Housekeeper Food / Hospitality / Tourism / Catering 539,700 KES
Assistant Food and Beverage Controller Food / Hospitality / Tourism / Catering 1,067,300 KES
Assistant Food and Beverage Director Food / Hospitality / Tourism / Catering 2,304,300 KES
Assistant Hospitality Manager Food / Hospitality / Tourism / Catering 2,519,500 KES
Assistant Storekeeper Food / Hospitality / Tourism / Catering 485,200 KES
Assistant Tour Manager Food / Hospitality / Tourism / Catering 1,133,900 KES
Baker and Pastrycook Food / Hospitality / Tourism / Catering 639,900 KES
Bakery Manager Food / Hospitality / Tourism / Catering 1,345,400 KES
Bakery Superintendent Food / Hospitality / Tourism / Catering 927,000 KES
Banquet Captain Food / Hospitality / Tourism / Catering 712,100 KES
Banquet Manager Food / Hospitality / Tourism / Catering 995,000 KES
Banquet Server Food / Hospitality / Tourism / Catering 576,500 KES
Bar Attendant Food / Hospitality / Tourism / Catering 572,200 KES
Bar Manager Food / Hospitality / Tourism / Catering 1,283,600 KES
Bar Supervisor Food / Hospitality / Tourism / Catering 807,900 KES
Barista Food / Hospitality / Tourism / Catering 696,700 KES
Bartender Food / Hospitality / Tourism / Catering 683,400 KES
Bellman Food / Hospitality / Tourism / Catering 558,300 KES
Beverage Manager Food / Hospitality / Tourism / Catering 1,405,700 KES
Bistro Attendant Food / Hospitality / Tourism / Catering 619,800 KES
Buffet Chef Food / Hospitality / Tourism / Catering 1,038,700 KES
Buffet Host Food / Hospitality / Tourism / Catering 578,500 KES
Buffet Manager Food / Hospitality / Tourism / Catering 1,306,100 KES
Butcher and Slaughterer Food / Hospitality / Tourism / Catering 492,700 KES
Cafeteria Assistant Food / Hospitality / Tourism / Catering 626,800 KES
Cafeteria Manager Food / Hospitality / Tourism / Catering 1,138,500 KES
Cafeteria Supervisor Food / Hospitality / Tourism / Catering 840,800 KES
Cake Decorator Food / Hospitality / Tourism / Catering 695,400 KES
Casino Shift Manager Food / Hospitality / Tourism / Catering 2,100,900 KES
Chain Store Customer Support Food / Hospitality / Tourism / Catering 975,700 KES
Chef Food / Hospitality / Tourism / Catering 1,178,000 KES
Chef De Cuisine Food / Hospitality / Tourism / Catering 1,560,800 KES
Club Manager Food / Hospitality / Tourism / Catering 2,124,400 KES
Cluster Director Food / Hospitality / Tourism / Catering 2,807,200 KES
Cluster Revenue Manager Food / Hospitality / Tourism / Catering 2,221,600 KES
Cocktail Server Food / Hospitality / Tourism / Catering 575,100 KES
Coffee Shop Manager Food / Hospitality / Tourism / Catering 1,942,700 KES
Concierge Food / Hospitality / Tourism / Catering 588,500 KES
Confectionery Baker Food / Hospitality / Tourism / Catering 709,600 KES
Conference and Sales Coordinator Food / Hospitality / Tourism / Catering 1,006,300 KES
Conference Services Manager Food / Hospitality / Tourism / Catering 1,345,400 KES
Cook Food / Hospitality / Tourism / Catering 976,300 KES
Corporate Sous Chef Food / Hospitality / Tourism / Catering 1,594,500 KES
Corporate Travel Consultant Food / Hospitality / Tourism / Catering 1,655,500 KES
Croupier Food / Hospitality / Tourism / Catering 780,600 KES
Culinary Assistant Food / Hospitality / Tourism / Catering 513,300 KES
Culinary Associate Food / Hospitality / Tourism / Catering 519,300 KES
Demi Chef Food / Hospitality / Tourism / Catering 1,149,200 KES
Dietary Aide Food / Hospitality / Tourism / Catering 1,133,900 KES
Dining Room Supervisor Food / Hospitality / Tourism / Catering 1,067,300 KES
Dishwasher Food / Hospitality / Tourism / Catering 483,400 KES
Duty Manager Food / Hospitality / Tourism / Catering 1,391,600 KES
Events Coordinator Food / Hospitality / Tourism / Catering 839,500 KES
Executive Chef Food / Hospitality / Tourism / Catering 1,259,300 KES
Executive Pastry Chef Food / Hospitality / Tourism / Catering 1,037,600 KES
Fast Food Cook Food / Hospitality / Tourism / Catering 932,000 KES
Fast Food Shift Supervisor Food / Hospitality / Tourism / Catering 962,300 KES
Fine Dining Cook Food / Hospitality / Tourism / Catering 1,668,900 KES
Fine Dining Restaurant Chef Food / Hospitality / Tourism / Catering 1,594,500 KES
Fleet Manager Food / Hospitality / Tourism / Catering 2,893,600 KES
Food and Beverage Manager Food / Hospitality / Tourism / Catering 2,146,100 KES
Food Consultant Food / Hospitality / Tourism / Catering 1,788,300 KES
Food Safety Coordinator Food / Hospitality / Tourism / Catering 1,333,900 KES
Food Server Food / Hospitality / Tourism / Catering 551,200 KES
Food Service Director Food / Hospitality / Tourism / Catering 2,100,900 KES
Food Service Manager Food / Hospitality / Tourism / Catering 2,290,300 KES
Food Service Sales Food / Hospitality / Tourism / Catering 1,369,700 KES
Food Service Worker Food / Hospitality / Tourism / Catering 563,300 KES
Front Desk Agent Food / Hospitality / Tourism / Catering 691,200 KES
Front Office Manager Food / Hospitality / Tourism / Catering 1,283,600 KES
Guest Service Executive Food / Hospitality / Tourism / Catering 1,955,300 KES
Guest Service Representative Food / Hospitality / Tourism / Catering 758,700 KES
Head Chef Food / Hospitality / Tourism / Catering 1,306,100 KES
Head Concierge Food / Hospitality / Tourism / Catering 844,600 KES
Hospitality Director Food / Hospitality / Tourism / Catering 3,553,500 KES
Hostess / Host Food / Hospitality / Tourism / Catering 664,500 KES
Hotel Desk Clerk Food / Hospitality / Tourism / Catering 658,300 KES
Hotel Maid Food / Hospitality / Tourism / Catering 478,000 KES
Hotel Manager Food / Hospitality / Tourism / Catering 3,288,400 KES
Hotel Sales Manager Food / Hospitality / Tourism / Catering 2,557,100 KES
Hotel Service Supervisor Food / Hospitality / Tourism / Catering 1,870,400 KES
Hotel Staff Food / Hospitality / Tourism / Catering 628,000 KES
Inventory Coordinator Food / Hospitality / Tourism / Catering 769,500 KES
Kitchen Manager Food / Hospitality / Tourism / Catering 1,147,600 KES
Kitchen Staff Food / Hospitality / Tourism / Catering 638,700 KES
Kitchen Supervisor Food / Hospitality / Tourism / Catering 979,300 KES
Line Cook Food / Hospitality / Tourism / Catering 1,004,500 KES
Luggage Porter Food / Hospitality / Tourism / Catering 457,300 KES
Motel Manager Food / Hospitality / Tourism / Catering 1,930,500 KES
Pastry Chef Food / Hospitality / Tourism / Catering 934,900 KES
Pastrycooking and Baking Assistant Food / Hospitality / Tourism / Catering 602,700 KES
Production Operator Food / Hospitality / Tourism / Catering 985,700 KES
Quality, Health and Safety Coordinator Food / Hospitality / Tourism / Catering 1,087,500 KES
Receptionist Food / Hospitality / Tourism / Catering 649,700 KES
Regional Restaurant Manager Food / Hospitality / Tourism / Catering 2,519,500 KES
Restaurant Manager Food / Hospitality / Tourism / Catering 2,173,000 KES
Restaurant Server Food / Hospitality / Tourism / Catering 582,700 KES
Room Reservations Manager Food / Hospitality / Tourism / Catering 2,173,000 KES
Room Service Manager Food / Hospitality / Tourism / Catering 2,086,500 KES
Sous Chef Food / Hospitality / Tourism / Catering 1,224,800 KES
Special Events Coordinator Food / Hospitality / Tourism / Catering 1,369,700 KES
Supervisor of Food Services Food / Hospitality / Tourism / Catering 1,547,500 KES
Tour Consultant Food / Hospitality / Tourism / Catering 1,703,200 KES
Tour Guide Food / Hospitality / Tourism / Catering 1,085,600 KES
Tour Manager Food / Hospitality / Tourism / Catering 1,510,400 KES
Travel Agent Food / Hospitality / Tourism / Catering 1,174,600 KES
Travel Consultant Food / Hospitality / Tourism / Catering 1,703,200 KES
Waiter / Waitress Food / Hospitality / Tourism / Catering 592,600 KES

Salary Comparison by City

If you want to compare salaries with different cities in Kenya, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Kisumu 600,000 KES
Mombasa 688,900 KES
Nairobi 712,100 KES

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