Average Front Desk Attendant Salary in New Zealand for 2024

In this article, we will look at the average Front Desk Attendant salary for 2024 in New Zealand and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the New Zealand dollar. To keep things simple, we are using the NZD currency code instead of the currency symbol $.

How Much Does a Front Desk Attendant Make in New Zealand?

A Front Desk Attendant working in New Zealand will typically earn around 48,600 NZD per year, and this can range from the lowest average salary of about 25,300 NZD to the highest average salary of 71,900 NZD.

Average Annual Salary
48,600 NZD
Average Monthly Salary
4,050 NZD

Lowest Annual Salary
25,300 NZD
Lowest Monthly Salary
2,108 NZD

Highest Annual Salary
71,900 NZD
Highest Monthly Salary
5,991 NZD

These are average salaries for a Front Desk Attendant in New Zealand and include benefits such as housing and transport. It's also possible for a Front Desk Attendant to earn more or less than the average salaries shown above.

Front Desk Attendant salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Front Desk Attendant Salaries in New Zealand

So we've looked at the average salaries a Front Desk Attendant will earn in New Zealand. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Front Desk Attendant can earn between 25,300 NZD and 71,900 NZD on average in New Zealand. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Front Desk Attendant in New Zealand is 48,600 NZD. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 48,600 NZD, and 50% of the population earn more than 48,600 NZD.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Front Desk Attendant salary in New Zealand, 25% of the population are earning less than 31,700 NZD while 75% of the population earn more than 31,700 NZD.

75% of the population earn less than 58,800 NZD, and 25% of the population earn more than 58,800 NZD.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Front Desk Attendant Salary by Experience Level in New Zealand

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average front desk attendant salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Front Desk Attendant in New Zealand that has less than two years of experience can expect to earn somewhere in the region of 29,600 NZD.
  • 2 - 5 Years Experience. With two to five years of experience the average Front Desk Attendant salary would increase to 39,500 NZD.
  • 5 - 10 Years Experience. From five to ten years of experience as a Front Desk Attendant, the average salary would be 51,600 NZD.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 60,000 NZD.
  • 15 - 20 Years Experience. A Front Desk Attendant with 15 to 20 years of experience can earn an average of 63,500 NZD.
  • 20+ Years Experience. For a Front Desk Attendant with more than 20 years, the expected average salary increases to 71,200 NZD.

Average Salary by Experience Chart

0-2 Years
29,600 NZD
2-5 Years +32%
39,500 NZD
5-10 Years +34%
51,600 NZD
10-15 Years +19%
60,000 NZD
15-20 Years +8%
63,500 NZD
20+ Years +7%
71,200 NZD

Front Desk Attendant Salary by Education Level in New Zealand

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Front Desk Attendant in New Zealand based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Front Desk Attendant in New Zealand with a high school education can earn an average salary of 39,500 NZD.

  • Certificate or Diploma. A Front Desk Attendant in New Zealand with a certificate or diploma education can earn an average salary of 51,300 NZD.

  • Bachelor's Degree. A Front Desk Attendant in New Zealand with a bachelor's degree education can earn an average salary of 65,900 NZD.

Average Salary by Education Chart

High School
39,500 NZD
Certificate or Diploma +40%
51,300 NZD
Bachelor's Degree +25%
65,900 NZD

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in New Zealand is around 40,500 to 122,000 NZD and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Front Desk Attendant Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In New Zealand, a male front desk attendant will earn an average of 47,500 NZD, while a female front desk attendant will earn around 50,000 NZD.

This means that a male front desk attendant earns approximately 5% less than a female front desk attendant for performing the same job.

Average Salary by Gender Chart in New Zealand

Male
47,500 NZD
Female +5%
50,000 NZD

Front Desk Attendant Average Pay Raise in New Zealand

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Front Desk Attendant in New Zealand is around 8% every 18 months.

The national average pay raise across all professions and industries in New Zealand is around 8% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 8 ÷ 18 ) × 12  = 5%

What this means is that a Front Desk Attendant in New Zealand can expect to receive an average pay raise of around 5% every 12 months.

Annual Pay Raise by Industry in New Zealand for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in New Zealand.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Front Desk Attendant Bonus and Incentive Rates in New Zealand

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Front Desk Attendant is a low bonus based job, with 30% of employees reporting at least one bonus in the last 12 months.

70% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 0% to 3%.

Received Bonus
30%
No Bonus
70%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in New Zealand earn approximately 5% more than private sector employees in the same role.

Public Sector
97,900 NZD
Private Sector -5%
93,100 NZD

Salaries for Jobs Similar to a Front Desk Attendant

In the table below, we have salary information for jobs that are similar to a Front Desk Attendant in New Zealand.

Job Title Category Salary
Accreditation Specialist Administration / Reception / Secretarial 114,900 NZD
Admin Clerk Administration / Reception / Secretarial 33,600 NZD
Admin Executive Administration / Reception / Secretarial 52,300 NZD
Administrative Aide Administration / Reception / Secretarial 38,000 NZD
Administrative Analyst Administration / Reception / Secretarial 71,700 NZD
Administrative Assistant Administration / Reception / Secretarial 49,700 NZD
Administrative Associate Administration / Reception / Secretarial 52,300 NZD
Administrative Coordinator Administration / Reception / Secretarial 50,000 NZD
Administrative Manager Administration / Reception / Secretarial 76,800 NZD
Administrative Officer Administration / Reception / Secretarial 47,400 NZD
Administrative Receptionist Administration / Reception / Secretarial 45,000 NZD
Administrative Secretary Administration / Reception / Secretarial 45,000 NZD
Administrative Specialist Administration / Reception / Secretarial 50,300 NZD
Administrative Support Administration / Reception / Secretarial 43,400 NZD
Administrative Technician Administration / Reception / Secretarial 40,300 NZD
Board Secretary Administration / Reception / Secretarial 45,600 NZD
Branch Office Administrator Administration / Reception / Secretarial 83,700 NZD
Business Administrator Administration / Reception / Secretarial 80,800 NZD
Business Office Manager Administration / Reception / Secretarial 125,400 NZD
Central Office Operator Administration / Reception / Secretarial 50,300 NZD
Clerical Assistant Administration / Reception / Secretarial 27,400 NZD
Clerk Administration / Reception / Secretarial 32,600 NZD
Commercial Administrator Administration / Reception / Secretarial 68,100 NZD
Commissions Processor Administration / Reception / Secretarial 61,600 NZD
Conveyancing Secretary Administration / Reception / Secretarial 43,200 NZD
Corporate Receptionist Administration / Reception / Secretarial 46,700 NZD
Creditors Clerk Administration / Reception / Secretarial 47,400 NZD
Data Entry Clerk Administration / Reception / Secretarial 32,600 NZD
Data Entry Specialist Administration / Reception / Secretarial 47,800 NZD
Document Controller Administration / Reception / Secretarial 41,100 NZD
Document Management Specialist Administration / Reception / Secretarial 62,100 NZD
Executive Administrative Assistant Administration / Reception / Secretarial 54,100 NZD
Executive Assistant Administration / Reception / Secretarial 51,400 NZD
Executive Officer Administration / Reception / Secretarial 62,500 NZD
Executive Personal Assistant Administration / Reception / Secretarial 64,500 NZD
Executive Secretary Administration / Reception / Secretarial 51,500 NZD
File Clerk Administration / Reception / Secretarial 35,300 NZD
Front Desk Coordinator Administration / Reception / Secretarial 60,000 NZD
Front Desk Manager Administration / Reception / Secretarial 73,300 NZD
Front Desk Receptionist Administration / Reception / Secretarial 45,300 NZD
Front Desk Shift Leader Administration / Reception / Secretarial 60,000 NZD
Front Office Assistant Administration / Reception / Secretarial 42,500 NZD
Front Office Executive Administration / Reception / Secretarial 55,200 NZD
Group Services Manager Administration / Reception / Secretarial 130,400 NZD
Head Receptionist Administration / Reception / Secretarial 58,200 NZD
Inquiry and Admissions Clerk Administration / Reception / Secretarial 31,400 NZD
Key Account Assistant Administration / Reception / Secretarial 55,700 NZD
Keyboard and Data Entry Operator Administration / Reception / Secretarial 32,200 NZD
Leasing Administrator Administration / Reception / Secretarial 63,000 NZD
Legal Secretary Administration / Reception / Secretarial 52,600 NZD
Librarian Administration / Reception / Secretarial 62,100 NZD
Mail Processing Clerk Administration / Reception / Secretarial 29,300 NZD
Mail Sorting Clerk Administration / Reception / Secretarial 30,700 NZD
Mailroom Clerk Administration / Reception / Secretarial 26,400 NZD
Mailroom Manager Administration / Reception / Secretarial 50,100 NZD
Management Support Secretary Administration / Reception / Secretarial 46,700 NZD
Master Programme Coordinator Administration / Reception / Secretarial 95,500 NZD
Medical Receptionist Administration / Reception / Secretarial 49,100 NZD
Meeting and Event Assistant Administration / Reception / Secretarial 54,100 NZD
Meeting and Event Manager Administration / Reception / Secretarial 114,300 NZD
Night Manager Administration / Reception / Secretarial 76,000 NZD
Office Administrator Administration / Reception / Secretarial 78,200 NZD
Office Assistant Administration / Reception / Secretarial 34,100 NZD
Office Automation Clerk Administration / Reception / Secretarial 59,100 NZD
Office Clerk Administration / Reception / Secretarial 40,300 NZD
Office Coordinator Administration / Reception / Secretarial 49,300 NZD
Office Manager Administration / Reception / Secretarial 80,500 NZD
Office Services Coordinator Administration / Reception / Secretarial 66,200 NZD
Office Supervisor Administration / Reception / Secretarial 61,700 NZD
Operations Analyst Administration / Reception / Secretarial 94,800 NZD
Operations Clerk Administration / Reception / Secretarial 55,700 NZD
Operations Manager Administration / Reception / Secretarial 123,800 NZD
Personal Assistant Administration / Reception / Secretarial 52,300 NZD
Planning Assistant Administration / Reception / Secretarial 57,900 NZD
Process Expert Administration / Reception / Secretarial 74,700 NZD
Program Coordinator Administration / Reception / Secretarial 72,800 NZD
Programme Assistant Administration / Reception / Secretarial 58,500 NZD
Project Administrator Administration / Reception / Secretarial 79,700 NZD
Project Coordinator Administration / Reception / Secretarial 109,000 NZD
Query Administrator Administration / Reception / Secretarial 62,100 NZD
Reception Team Lead Administration / Reception / Secretarial 59,500 NZD
Receptionist Administration / Reception / Secretarial 46,700 NZD
Records Officer Administration / Reception / Secretarial 40,700 NZD
Registry Administrator Administration / Reception / Secretarial 52,300 NZD
Registry and Filing Clerk Administration / Reception / Secretarial 32,900 NZD
Rental Clerk Administration / Reception / Secretarial 32,600 NZD
Schedule Officer Administration / Reception / Secretarial 32,600 NZD
Scheduler Administration / Reception / Secretarial 36,600 NZD
School Secretary Administration / Reception / Secretarial 45,600 NZD
Secretary Administration / Reception / Secretarial 44,800 NZD
Service Reception Head Administration / Reception / Secretarial 54,200 NZD
Switchboard Operator Administration / Reception / Secretarial 41,000 NZD
Technical Program Manager Administration / Reception / Secretarial 107,700 NZD
Technical Project Manager Administration / Reception / Secretarial 115,600 NZD
Typist Administration / Reception / Secretarial 36,700 NZD
Unit Secretary Administration / Reception / Secretarial 44,300 NZD
Wayleave Officer Administration / Reception / Secretarial 37,200 NZD

Salary Comparison by City

If you want to compare salaries with different cities in New Zealand, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Auckland 53,500 NZD
Christchurch 49,700 NZD
Hamilton 46,200 NZD
Rotorua 45,000 NZD
Wellington 45,900 NZD

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