Average Customer Support Agent Salary in French Polynesia for 2024

In this article, we will look at the average Customer Support Agent salary for 2024 in French Polynesia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the CFP franc. To keep things simple, we are using the XPF currency code instead of the currency symbol โ‚ฃ.

How Much Does a Customer Support Agent Make in French Polynesia?

A Customer Support Agent working in French Polynesia will typically earn around 623,700 XPF per year, and this can range from the lowest average salary of about 339,100 XPF to the highest average salary of 942,700 XPF.

Average Annual Salary
623,700 XPF
Average Monthly Salary
51,975 XPF

Lowest Annual Salary
339,100 XPF
Lowest Monthly Salary
28,258 XPF

Highest Annual Salary
942,700 XPF
Highest Monthly Salary
78,558 XPF

These are average salaries for a Customer Support Agent in French Polynesia and include benefits such as housing and transport. It's also possible for a Customer Support Agent to earn more or less than the average salaries shown above.

Customer Support Agent salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Support Agent Salaries in French Polynesia

So we've looked at the average salaries a Customer Support Agent will earn in French Polynesia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Support Agent can earn between 339,100 XPF and 942,700 XPF on average in French Polynesia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Support Agent in French Polynesia is 575,100 XPF. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 575,100 XPF, and 50% of the population earn more than 575,100 XPF.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Support Agent salary in French Polynesia, 25% of the population are earning less than 411,400 XPF while 75% of the population earn more than 411,400 XPF.

75% of the population earn less than 699,700 XPF, and 25% of the population earn more than 699,700 XPF.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Support Agent Salary by Experience Level in French Polynesia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer support agent salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Support Agent in French Polynesia that has less than two years of experience can expect to earn somewhere in the region of 390,000 XPF.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Support Agent salary would increase to 492,700 XPF.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Support Agent, the average salary would be 652,200 XPF.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 767,400 XPF.
  • 15 - 20 Years Experience. A Customer Support Agent with 15 to 20 years of experience can earn an average of 851,200 XPF.
  • 20+ Years Experience. For a Customer Support Agent with more than 20 years, the expected average salary increases to 903,500 XPF.

Average Salary by Experience Chart

0-2 Years
390,000 XPF
2-5 Years +26%
492,700 XPF
5-10 Years +32%
652,200 XPF
10-15 Years +18%
767,400 XPF
15-20 Years +11%
851,200 XPF
20+ Years +6%
903,500 XPF

Customer Support Agent Salary by Education Level in French Polynesia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Support Agent in French Polynesia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Support Agent in French Polynesia with a high school education can earn an average salary of 492,700 XPF.

  • Certificate or Diploma. A Customer Support Agent in French Polynesia with a certificate or diploma education can earn an average salary of 677,100 XPF.

  • Bachelor's Degree. A Customer Support Agent in French Polynesia with a bachelor's degree education can earn an average salary of 869,400 XPF.

Average Salary by Education Chart

High School
492,700 XPF
Certificate or Diploma +37%
677,100 XPF
Bachelor's Degree +29%
869,400 XPF

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in French Polynesia is around 728,000 to 2,180,000 XPF and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Support Agent Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In French Polynesia, a male customer support agent will earn an average of 592,200 XPF, while a female customer support agent will earn around 648,200 XPF.

This means that a male customer support agent earns approximately 9% less than a female customer support agent for performing the same job.

Average Salary by Gender Chart in French Polynesia

Male
592,200 XPF
Female +9%
648,200 XPF

Customer Support Agent Average Pay Raise in French Polynesia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Support Agent in French Polynesia is around 6% every 28 months.

The national average pay raise across all professions and industries in French Polynesia is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 6 ÷ 28 ) × 12  = 3%

What this means is that a Customer Support Agent in French Polynesia can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in French Polynesia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in French Polynesia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
4%
Energy
8%
Information Technology
3%
Healthcare
7%
Travel
2%
Construction
6%
Education
1%

Customer Support Agent Bonus and Incentive Rates in French Polynesia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Support Agent is a low bonus based job, with 32% of employees reporting at least one bonus in the last 12 months.

68% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 4% to 5%.

Received Bonus
32%
No Bonus
68%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in French Polynesia earn approximately 21% more than private sector employees in the same role.

Public Sector
1,921,500 XPF
Private Sector -21%
1,583,700 XPF

Salaries for Jobs Similar to a Customer Support Agent

In the table below, we have salary information for jobs that are similar to a Customer Support Agent in French Polynesia.

Job Title Category Salary
Account Representative Customer Service and Call Center 735,200 XPF
Account Service Representative Customer Service and Call Center 765,100 XPF
Business Support Specialist Customer Service and Call Center 1,065,800 XPF
Call Center Advisor Customer Service and Call Center 838,100 XPF
Call Center Duty Manager Customer Service and Call Center 1,162,900 XPF
Call Center Manager Customer Service and Call Center 2,003,200 XPF
Call Center Manager Customer Service and Call Center 2,173,000 XPF
Call Center Quality Analyst Customer Service and Call Center 1,249,900 XPF
Call Center Representative Customer Service and Call Center 608,500 XPF
Call Center Representative Customer Service and Call Center 659,200 XPF
Call Center Scheduler Customer Service and Call Center 762,400 XPF
Call Center Scheduling Manager Customer Service and Call Center 1,080,200 XPF
Call Center Supervisor Customer Service and Call Center 883,500 XPF
Call Center Team Leader Customer Service and Call Center 1,080,200 XPF
Client Engagement Specialest Customer Service and Call Center 1,182,400 XPF
Client Executive Customer Service and Call Center 861,300 XPF
Client Liaison Officer Customer Service and Call Center 598,600 XPF
Client Relations Manager Customer Service and Call Center 2,230,100 XPF
Client Relationship Executive Customer Service and Call Center 2,146,100 XPF
Client Relationship Manager Customer Service and Call Center 2,281,800 XPF
Client Service Analyst Customer Service and Call Center 1,345,400 XPF
Client Service Representative Customer Service and Call Center 643,800 XPF
Client Strategy Specialist Customer Service and Call Center 1,345,400 XPF
Contracts Specialist Customer Service and Call Center 1,048,600 XPF
Customer Care Officer Customer Service and Call Center 648,200 XPF
Customer Care Representative Customer Service and Call Center 629,800 XPF
Customer Center Supervisor Customer Service and Call Center 761,400 XPF
Customer Experience Analyst Customer Service and Call Center 828,400 XPF
Customer Experience Manager Customer Service and Call Center 2,374,400 XPF
Customer Experience Specialist Customer Service and Call Center 1,440,700 XPF
Customer Fulfillment Specialist Customer Service and Call Center 1,283,600 XPF
Customer Insights Analyst Customer Service and Call Center 1,306,100 XPF
Customer Problem Manager Customer Service and Call Center 1,357,900 XPF
Customer Relations Manager Customer Service and Call Center 2,173,000 XPF
Customer Relations Specialist Customer Service and Call Center 1,405,700 XPF
Customer Sales Representative Customer Service and Call Center 649,700 XPF
Customer Sales Support Customer Service and Call Center 659,200 XPF
Customer Service Administration Customer Service and Call Center 767,500 XPF
Customer Service Advisor Customer Service and Call Center 1,333,900 XPF
Customer Service Agent Customer Service and Call Center 605,700 XPF
Customer Service Associate Customer Service and Call Center 643,800 XPF
Customer Service Coordinator Customer Service and Call Center 781,200 XPF
Customer Service Country Manager Customer Service and Call Center 2,543,000 XPF
Customer Service Executive Customer Service and Call Center 1,476,700 XPF
Customer Service Manager Customer Service and Call Center 2,242,500 XPF
Customer Service Manager Customer Service and Call Center 2,389,200 XPF
Customer Service Officer Customer Service and Call Center 619,800 XPF
Customer Service Representative Customer Service and Call Center 648,200 XPF
Customer Service Sales Support Customer Service and Call Center 596,800 XPF
Customer Service Specialist Customer Service and Call Center 606,400 XPF
Customer Service Supervisor Customer Service and Call Center 979,600 XPF
Customer Service Team Leader Customer Service and Call Center 1,417,600 XPF
Customer Service Trainer Customer Service and Call Center 1,134,100 XPF
Customer Service Working Supervisor Customer Service and Call Center 1,125,300 XPF
Customer Solutions Representative Customer Service and Call Center 1,428,800 XPF
Customer Success Manager Customer Service and Call Center 2,110,600 XPF
Customer Success Specialist Customer Service and Call Center 1,391,600 XPF
Dispute Resolution Specialist Customer Service and Call Center 1,152,700 XPF
Field Service Representative Customer Service and Call Center 658,300 XPF
Guest Relations Officer Customer Service and Call Center 528,500 XPF
Guest Service Agent Customer Service and Call Center 496,100 XPF
Inbound Call Center Representative Customer Service and Call Center 631,200 XPF
Inbound Sales Representative Customer Service and Call Center 639,900 XPF
Internet Banking Supervisor Customer Service and Call Center 1,955,300 XPF
Lead Administrator Customer Service and Call Center 1,259,300 XPF
Logistics Coordinator Customer Service and Call Center 688,900 XPF
Operations Support Manager Customer Service and Call Center 1,811,000 XPF
Real Time Analyst Customer Service and Call Center 1,224,800 XPF
Regional Account Manager Customer Service and Call Center 2,065,400 XPF
Service Administrator Customer Service and Call Center 1,023,000 XPF
Service Delivery Manager Customer Service and Call Center 2,230,100 XPF
Service Writer Customer Service and Call Center 533,100 XPF
Sourcing Assistant Customer Service and Call Center 448,500 XPF
Telephone Operator Customer Service and Call Center 471,700 XPF
Vendor Administration Specialist Customer Service and Call Center 823,900 XPF
Workforce Manager Customer Service and Call Center 1,283,600 XPF

Link To or Reference This Page

We spend a lot of time collecting, cleaning, merging, and formatting the data that is shown on the site to be as useful to you as possible.

If you found the data or information on this page useful in your research, please use the tool below to properly cite or reference World Salaries as the source. We appreciate your support!

  • "Average Customer Support Agent Salary in French Polynesia for 2024". World Salaries. Accessed on March 28, 2024. https://worldsalaries.com/average-customer-support-agent-salary-in-french-polynesia/.

  • "Average Customer Support Agent Salary in French Polynesia for 2024". World Salaries, https://worldsalaries.com/average-customer-support-agent-salary-in-french-polynesia/. Accessed 28 March, 2024

  • Average Customer Support Agent Salary in French Polynesia for 2024. World Salaries. Retrieved from https://worldsalaries.com/average-customer-support-agent-salary-in-french-polynesia/.