Average Customer Service Supervisor Salary in East Timor for 2026
A customer service supervisor in East Timor earns about 17,100 USD a year. That's 34% below the national average of 25,720 USD.
Pay ranges widely from country to country and from role to role. The lowest reported salaries in East Timor sit around 6,280 USD a year, while the very top stretches to 23,080 USD. Everything on this page is in United States dollar (USD, symbol $), which lets you compare numbers like-for-like without worrying about exchange rates.
The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in East Timor, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.
How much does a customer service supervisor make in East Timor?
A typical customer service supervisor working in East Timor brings home around 1,425 USD a month before tax. Entry-level pay starts near 6,280 USD, and the top of the ladder reaches roughly 23,080 USD for the most experienced and specialised people in the role.
The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior customer service supervisor working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around. For a cross-country comparison, see the customer service supervisor salary in United States or Palau, both of which pay in the same currency.
How customer service supervisor pay ranges in East Timor
A good way to think about salary in East Timor is to look at the distribution rather than the headline average. Half of all customer service supervisors in East Timor earn less than 15,760 USD a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".
Looking at the quartiles fills in the picture. A quarter of earners take home less than 8,880 USD (the 25th percentile), and a quarter clear 20,940 USD (the 75th percentile). The middle 50% of customer service supervisors sit somewhere inside that band, which is where the typical reader of this page probably lives.
The very lowest reported salaries sit around 6,280 USD. The highest stretch to 23,080 USD, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.
Customer service supervisor pay by experience in East Timor
Years of experience is the single biggest lever on pay for a customer service supervisor in East Timor, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical customer service supervisor salary changes as you move through the career ladder.
- 0-2 Years10,320 USD
- 2-5 Years9,940 USD
- 5-10 Years+70% from previous16,880 USD
- 10-15 Years+28% from previous21,540 USD
- 15-20 Years19,980 USD
- 20+ Years+7% from previous21,300 USD
The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 70%. That is the point at which a customer service supervisor typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.
Customer service supervisor pay by education in East Timor
Education sits alongside experience as one of the biggest factors driving customer service supervisor pay in East Timor. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.
Below is the average customer service supervisor salary in East Timor broken down by the highest level of education a worker has completed.
- High School10,000 USD
- Certificate or Diploma+38% from previous13,780 USD
- Bachelor's Degree+16% from previous15,920 USD
- Master's Degree+47% from previous23,380 USD
Customer service supervisor gender pay gap in East Timor
The gender pay gap is a stubborn feature of almost every labour market, and East Timor is no exception. Male customer service supervisors in East Timor earn an average of 16,400 USD a year, while female customer service supervisors earn around 15,880 USD. That works out to a 3% gap in favour of men, even when comparing people doing the same work.
A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.
Customer Service Supervisor gender pay gap
3%
Men earn this much more than women on average in East Timor.
Pay raises for a customer service supervisor in East Timor
Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.
A typical worker doing this role in East Timor sees a raise of about 7% every 29 months, which works out to roughly 3% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.
Across all jobs in East Timor, the national average raise is around 5% every 28 months.
By industry
Industries with the highest pay raises in East Timor:
- Banking
- Energy
- Information Technology
- Healthcare
- Travel
- Construction
- Education2%
By experience level
Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.
- Junior Level3% - 5%
- Mid-Career
- Senior Level
- Top Management
Customer service supervisor bonus rates in East Timor
Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.
37% of customer service supervisors in East Timor reported a bonus of some kind in the past twelve months. That makes a customer service supervisor a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.
Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 6% of base salary. The remaining 63% of customer service supervisors reported no bonus at all over the same period.
Which careers pay bonuses in East Timor
Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.
- Finance
- Architecture
- Sales
- Business Development
- Marketing / Advertising
- Information Technology
- Healthcare
- Insurance
- Customer Service
- Human Resources
- Construction
- Transport
- Hospitality
Customer service supervisor: public vs private sector pay
Public-sector pay in East Timor is about 4% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.
Public vs private pay gap
4%
Public-sector workers earn this much more than private-sector workers in East Timor on average.
Customer Service Supervisor in East Timor: FAQs
-
How much does a customer service supervisor make per month in East Timor?
A customer service supervisor in East Timor earns about 1,425 USD a month before tax, based on an annual average of 17,100 USD.
-
What's the salary range for a customer service supervisor in East Timor?
Entry-level customer service supervisors in East Timor start near 6,280 USD. Top-end pay reaches around 23,080 USD. The middle 50% of earners sit between 8,880 and 20,940 USD.
-
Is the median customer service supervisor salary in East Timor higher or lower than the average?
The median is 15,760 USD, lower than the average of 17,100 USD. Half of customer service supervisors in East Timor earn below the median, half earn above it.
-
What's the gender pay gap for customer service supervisors in East Timor?
Men working as a customer service supervisor in East Timor earn around 3% more than women on average (16,400 vs 15,880 USD a year).
-
Do customer service supervisors in East Timor get bonuses?
About 37% of customer service supervisors in East Timor reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 6% of base salary.
-
Do customer service supervisors earn more in the public or private sector in East Timor?
In East Timor, the public sector pays a customer service supervisor about 4% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.
-
How often do customer service supervisors in East Timor get a pay raise?
A customer service supervisor in East Timor sees a raise of around 7% every 29 months, equivalent to roughly 3% a year.