Average Customer Service Officer Salary in Iran for 2024

In this article, we will look at the average Customer Service Officer salary for 2024 in Iran and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Iranian rial. To keep things simple, we are using the IRR currency code instead of the currency symbol ï·¼.

How Much Does a Customer Service Officer Make in Iran?

A Customer Service Officer working in Iran will typically earn around 212,398,500 IRR per year, and this can range from the lowest average salary of about 104,398,800 IRR to the highest average salary of 332,398,200 IRR.

Average Annual Salary
212,398,500 IRR
Average Monthly Salary
17,699,875 IRR

Lowest Annual Salary
104,398,800 IRR
Lowest Monthly Salary
8,699,900 IRR

Highest Annual Salary
332,398,200 IRR
Highest Monthly Salary
27,699,850 IRR

These are average salaries for a Customer Service Officer in Iran and include benefits such as housing and transport. It's also possible for a Customer Service Officer to earn more or less than the average salaries shown above.

Customer Service Officer salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Service Officer Salaries in Iran

So we've looked at the average salaries a Customer Service Officer will earn in Iran. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Service Officer can earn between 104,398,800 IRR and 332,398,200 IRR on average in Iran. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Service Officer in Iran is 217,198,400 IRR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 217,198,400 IRR, and 50% of the population earn more than 217,198,400 IRR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Service Officer salary in Iran, 25% of the population are earning less than 145,200,100 IRR while 75% of the population earn more than 145,200,100 IRR.

75% of the population earn less than 279,599,500 IRR, and 25% of the population earn more than 279,599,500 IRR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Service Officer Salary by Experience Level in Iran

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer service officer salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Service Officer in Iran that has less than two years of experience can expect to earn somewhere in the region of 123,599,800 IRR.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Service Officer salary would increase to 159,601,400 IRR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Service Officer, the average salary would be 219,601,200 IRR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 272,398,100 IRR.
  • 15 - 20 Years Experience. A Customer Service Officer with 15 to 20 years of experience can earn an average of 291,598,200 IRR.
  • 20+ Years Experience. For a Customer Service Officer with more than 20 years, the expected average salary increases to 310,799,300 IRR.

Average Salary by Experience Chart

0-2 Years
123,599,800 IRR
2-5 Years +29%
159,601,400 IRR
5-10 Years +38%
219,601,200 IRR
10-15 Years +24%
272,398,100 IRR
15-20 Years +7%
291,598,200 IRR
20+ Years +7%
310,799,300 IRR

Customer Service Officer Salary by Education Level in Iran

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Service Officer in Iran based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Service Officer in Iran with a high school education can earn an average salary of 159,601,400 IRR.

  • Certificate or Diploma. A Customer Service Officer in Iran with a certificate or diploma education can earn an average salary of 226,800,200 IRR.

  • Bachelor's Degree. A Customer Service Officer in Iran with a bachelor's degree education can earn an average salary of 314,399,500 IRR.

Average Salary by Education Chart

High School
159,601,400 IRR
Certificate or Diploma +43%
226,800,200 IRR
Bachelor's Degree +38%
314,399,500 IRR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Iran is around 224,000,000 to 672,000,000 IRR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Service Officer Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Iran, a male customer service officer will earn an average of 199,199,700 IRR, while a female customer service officer will earn around 221,999,600 IRR.

This means that a male customer service officer earns approximately 10% less than a female customer service officer for performing the same job.

Average Salary by Gender Chart in Iran

Male
199,199,700 IRR
Female +10%
221,999,600 IRR

Customer Service Officer Average Pay Raise in Iran

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Service Officer in Iran is around 9% every 19 months.

The national average pay raise across all professions and industries in Iran is around 8% every 19 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 19 ) × 12  = 6%

What this means is that a Customer Service Officer in Iran can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in Iran for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Iran.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Customer Service Officer Bonus and Incentive Rates in Iran

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Service Officer is a moderate bonus based job, with 51% of employees reporting at least one bonus in the last 12 months.

49% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.

Received Bonus
51%
No Bonus
49%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Iran earn approximately 10% more than private sector employees in the same role.

Public Sector
568,800,800 IRR
Private Sector -10%
516,001,900 IRR

Salaries for Jobs Similar to a Customer Service Officer

In the table below, we have salary information for jobs that are similar to a Customer Service Officer in Iran.

Job Title Category Salary
Account Representative Customer Service and Call Center 261,598,900 IRR
Account Service Representative Customer Service and Call Center 242,398,700 IRR
Business Support Specialist Customer Service and Call Center 353,999,500 IRR
Call Center Advisor Customer Service and Call Center 268,801,500 IRR
Call Center Duty Manager Customer Service and Call Center 363,598,800 IRR
Call Center Manager Customer Service and Call Center 676,798,300 IRR
Call Center Manager Customer Service and Call Center 682,798,600 IRR
Call Center Quality Analyst Customer Service and Call Center 408,000,400 IRR
Call Center Representative Customer Service and Call Center 203,999,800 IRR
Call Center Representative Customer Service and Call Center 206,398,800 IRR
Call Center Scheduler Customer Service and Call Center 237,598,200 IRR
Call Center Scheduling Manager Customer Service and Call Center 345,600,900 IRR
Call Center Supervisor Customer Service and Call Center 304,798,100 IRR
Call Center Team Leader Customer Service and Call Center 353,999,500 IRR
Client Engagement Specialest Customer Service and Call Center 410,399,000 IRR
Client Executive Customer Service and Call Center 305,999,400 IRR
Client Liaison Officer Customer Service and Call Center 206,398,800 IRR
Client Relations Manager Customer Service and Call Center 760,800,900 IRR
Client Relationship Executive Customer Service and Call Center 709,201,800 IRR
Client Relationship Manager Customer Service and Call Center 752,399,200 IRR
Client Service Analyst Customer Service and Call Center 456,001,900 IRR
Client Service Representative Customer Service and Call Center 207,600,200 IRR
Client Strategy Specialist Customer Service and Call Center 465,600,600 IRR
Contracts Specialist Customer Service and Call Center 351,599,600 IRR
Customer Care Officer Customer Service and Call Center 208,801,000 IRR
Customer Care Representative Customer Service and Call Center 207,600,200 IRR
Customer Center Supervisor Customer Service and Call Center 253,201,100 IRR
Customer Experience Analyst Customer Service and Call Center 257,999,600 IRR
Customer Experience Manager Customer Service and Call Center 744,001,500 IRR
Customer Experience Specialist Customer Service and Call Center 459,599,700 IRR
Customer Fulfillment Specialist Customer Service and Call Center 420,000,700 IRR
Customer Insights Analyst Customer Service and Call Center 441,599,000 IRR
Customer Problem Manager Customer Service and Call Center 460,799,100 IRR
Customer Relations Manager Customer Service and Call Center 756,000,500 IRR
Customer Relations Specialist Customer Service and Call Center 437,998,500 IRR
Customer Sales Representative Customer Service and Call Center 209,999,300 IRR
Customer Sales Support Customer Service and Call Center 219,601,200 IRR
Customer Service Administration Customer Service and Call Center 261,598,900 IRR
Customer Service Advisor Customer Service and Call Center 465,600,600 IRR
Customer Service Agent Customer Service and Call Center 211,199,300 IRR
Customer Service Associate Customer Service and Call Center 217,198,400 IRR
Customer Service Coordinator Customer Service and Call Center 254,401,100 IRR
Customer Service Country Manager Customer Service and Call Center 849,599,700 IRR
Customer Service Executive Customer Service and Call Center 499,200,800 IRR
Customer Service Manager Customer Service and Call Center 734,401,100 IRR
Customer Service Manager Customer Service and Call Center 750,001,800 IRR
Customer Service Representative Customer Service and Call Center 208,801,000 IRR
Customer Service Sales Support Customer Service and Call Center 203,999,800 IRR
Customer Service Specialist Customer Service and Call Center 213,601,200 IRR
Customer Service Supervisor Customer Service and Call Center 337,201,000 IRR
Customer Service Team Leader Customer Service and Call Center 468,001,800 IRR
Customer Service Trainer Customer Service and Call Center 385,198,500 IRR
Customer Service Working Supervisor Customer Service and Call Center 367,201,500 IRR
Customer Solutions Representative Customer Service and Call Center 480,000,400 IRR
Customer Success Manager Customer Service and Call Center 732,001,100 IRR
Customer Success Specialist Customer Service and Call Center 447,601,400 IRR
Customer Support Agent Customer Service and Call Center 214,799,400 IRR
Dispute Resolution Specialist Customer Service and Call Center 367,201,500 IRR
Field Service Representative Customer Service and Call Center 212,398,500 IRR
Guest Relations Officer Customer Service and Call Center 174,000,900 IRR
Guest Service Agent Customer Service and Call Center 160,800,900 IRR
Inbound Call Center Representative Customer Service and Call Center 219,601,200 IRR
Inbound Sales Representative Customer Service and Call Center 203,999,800 IRR
Internet Banking Supervisor Customer Service and Call Center 693,600,900 IRR
Lead Administrator Customer Service and Call Center 422,399,100 IRR
Logistics Coordinator Customer Service and Call Center 232,799,400 IRR
Operations Support Manager Customer Service and Call Center 634,799,200 IRR
Real Time Analyst Customer Service and Call Center 429,600,300 IRR
Regional Account Manager Customer Service and Call Center 734,401,100 IRR
Service Administrator Customer Service and Call Center 326,398,700 IRR
Service Delivery Manager Customer Service and Call Center 697,200,500 IRR
Service Writer Customer Service and Call Center 175,200,500 IRR
Sourcing Assistant Customer Service and Call Center 145,200,100 IRR
Telephone Operator Customer Service and Call Center 152,398,600 IRR
Vendor Administration Specialist Customer Service and Call Center 262,800,400 IRR
Workforce Manager Customer Service and Call Center 452,398,400 IRR

Salary Comparison by City

If you want to compare salaries with different cities in Iran, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Tehran 227,999,700 IRR

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