Average Customer Sales Support Salary in Angola for 2024

In this article, we will look at the average Customer Sales Support salary for 2024 in Angola and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Angolan kwanza. To keep things simple, we are using the AOA currency code instead of the currency symbol Kz.

How Much Does a Customer Sales Support Make in Angola?

A Customer Sales Support working in Angola will typically earn around 1,249,900 AOA per year, and this can range from the lowest average salary of about 639,100 AOA to the highest average salary of 1,930,500 AOA.

Average Annual Salary
1,249,900 AOA
Average Monthly Salary
104,158 AOA

Lowest Annual Salary
639,100 AOA
Lowest Monthly Salary
53,258 AOA

Highest Annual Salary
1,930,500 AOA
Highest Monthly Salary
160,875 AOA

These are average salaries for a Customer Sales Support in Angola and include benefits such as housing and transport. It's also possible for a Customer Sales Support to earn more or less than the average salaries shown above.

Customer Sales Support salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Sales Support Salaries in Angola

So we've looked at the average salaries a Customer Sales Support will earn in Angola. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Sales Support can earn between 639,100 AOA and 1,930,500 AOA on average in Angola. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Sales Support in Angola is 1,224,800 AOA. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 1,224,800 AOA, and 50% of the population earn more than 1,224,800 AOA.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Sales Support salary in Angola, 25% of the population are earning less than 840,800 AOA while 75% of the population earn more than 840,800 AOA.

75% of the population earn less than 1,547,500 AOA, and 25% of the population earn more than 1,547,500 AOA.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Sales Support Salary by Experience Level in Angola

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer sales support salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Sales Support in Angola that has less than two years of experience can expect to earn somewhere in the region of 718,000 AOA.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Sales Support salary would increase to 934,900 AOA.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Sales Support, the average salary would be 1,306,100 AOA.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 1,570,900 AOA.
  • 15 - 20 Years Experience. A Customer Sales Support with 15 to 20 years of experience can earn an average of 1,716,600 AOA.
  • 20+ Years Experience. For a Customer Sales Support with more than 20 years, the expected average salary increases to 1,846,200 AOA.

Average Salary by Experience Chart

0-2 Years
718,000 AOA
2-5 Years +31%
934,900 AOA
5-10 Years +40%
1,306,100 AOA
10-15 Years +20%
1,570,900 AOA
15-20 Years +9%
1,716,600 AOA
20+ Years +8%
1,846,200 AOA

Customer Sales Support Salary by Education Level in Angola

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Sales Support in Angola based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Sales Support in Angola with a high school education can earn an average salary of 818,100 AOA.

  • Certificate or Diploma. A Customer Sales Support in Angola with a certificate or diploma education can earn an average salary of 1,212,800 AOA.

  • Bachelor's Degree. A Customer Sales Support in Angola with a bachelor's degree education can earn an average salary of 1,846,200 AOA.

Average Salary by Education Chart

High School
818,100 AOA
Certificate or Diploma +47%
1,212,800 AOA
Bachelor's Degree +53%
1,846,200 AOA

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Angola is around 1,310,000 to 3,920,000 AOA and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Sales Support Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Angola, a male customer sales support will earn an average of 1,159,900 AOA, while a female customer sales support will earn around 1,357,900 AOA.

This means that a male customer sales support earns approximately 15% less than a female customer sales support for performing the same job.

Average Salary by Gender Chart in Angola

Male
1,159,900 AOA
Female +15%
1,357,900 AOA

Customer Sales Support Average Pay Raise in Angola

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Sales Support in Angola is around 8% every 20 months.

The national average pay raise across all professions and industries in Angola is around 7% every 20 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 8 ÷ 20 ) × 12  = 5%

What this means is that a Customer Sales Support in Angola can expect to receive an average pay raise of around 5% every 12 months.

Annual Pay Raise by Industry in Angola for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Angola.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
7%
Energy
5%
Information Technology
3%
Healthcare
1%
Travel
8%
Construction
6%
Education
4%

Customer Sales Support Bonus and Incentive Rates in Angola

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Sales Support is a low bonus based job, with 49% of employees reporting at least one bonus in the last 12 months.

51% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.

Received Bonus
49%
No Bonus
51%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Angola earn approximately 8% more than private sector employees in the same role.

Public Sector
3,299,800 AOA
Private Sector -8%
3,047,800 AOA

Salaries for Jobs Similar to a Customer Sales Support

In the table below, we have salary information for jobs that are similar to a Customer Sales Support in Angola.

Job Title Category Salary
Account Representative Customer Service and Call Center 1,417,600 AOA
Account Service Representative Customer Service and Call Center 1,450,700 AOA
Business Support Specialist Customer Service and Call Center 2,124,400 AOA
Call Center Advisor Customer Service and Call Center 1,547,500 AOA
Call Center Duty Manager Customer Service and Call Center 2,076,600 AOA
Call Center Manager Customer Service and Call Center 3,840,400 AOA
Call Center Manager Customer Service and Call Center 3,984,100 AOA
Call Center Quality Analyst Customer Service and Call Center 2,508,300 AOA
Call Center Representative Customer Service and Call Center 1,180,700 AOA
Call Center Representative Customer Service and Call Center 1,259,300 AOA
Call Center Scheduler Customer Service and Call Center 1,476,700 AOA
Call Center Scheduling Manager Customer Service and Call Center 2,146,100 AOA
Call Center Supervisor Customer Service and Call Center 1,716,600 AOA
Call Center Team Leader Customer Service and Call Center 2,003,200 AOA
Client Engagement Specialest Customer Service and Call Center 2,304,300 AOA
Client Executive Customer Service and Call Center 1,728,900 AOA
Client Liaison Officer Customer Service and Call Center 1,172,900 AOA
Client Relations Manager Customer Service and Call Center 4,369,800 AOA
Client Relationship Executive Customer Service and Call Center 4,032,100 AOA
Client Relationship Manager Customer Service and Call Center 4,429,300 AOA
Client Service Analyst Customer Service and Call Center 2,605,500 AOA
Client Service Representative Customer Service and Call Center 1,189,900 AOA
Client Strategy Specialist Customer Service and Call Center 2,676,200 AOA
Contracts Specialist Customer Service and Call Center 1,990,300 AOA
Customer Care Officer Customer Service and Call Center 1,162,900 AOA
Customer Care Representative Customer Service and Call Center 1,196,300 AOA
Customer Center Supervisor Customer Service and Call Center 1,440,700 AOA
Customer Experience Analyst Customer Service and Call Center 1,524,300 AOA
Customer Experience Manager Customer Service and Call Center 4,465,800 AOA
Customer Experience Specialist Customer Service and Call Center 2,724,700 AOA
Customer Fulfillment Specialist Customer Service and Call Center 2,495,600 AOA
Customer Insights Analyst Customer Service and Call Center 2,641,300 AOA
Customer Problem Manager Customer Service and Call Center 2,593,900 AOA
Customer Relations Manager Customer Service and Call Center 4,270,100 AOA
Customer Relations Specialist Customer Service and Call Center 2,629,100 AOA
Customer Sales Representative Customer Service and Call Center 1,196,900 AOA
Customer Service Administration Customer Service and Call Center 1,500,800 AOA
Customer Service Advisor Customer Service and Call Center 2,688,800 AOA
Customer Service Agent Customer Service and Call Center 1,224,800 AOA
Customer Service Associate Customer Service and Call Center 1,159,000 AOA
Customer Service Coordinator Customer Service and Call Center 1,476,700 AOA
Customer Service Country Manager Customer Service and Call Center 4,956,800 AOA
Customer Service Executive Customer Service and Call Center 2,893,600 AOA
Customer Service Manager Customer Service and Call Center 4,282,500 AOA
Customer Service Manager Customer Service and Call Center 4,369,800 AOA
Customer Service Officer Customer Service and Call Center 1,249,900 AOA
Customer Service Representative Customer Service and Call Center 1,224,800 AOA
Customer Service Sales Support Customer Service and Call Center 1,196,300 AOA
Customer Service Specialist Customer Service and Call Center 1,259,300 AOA
Customer Service Supervisor Customer Service and Call Center 1,955,300 AOA
Customer Service Team Leader Customer Service and Call Center 2,759,700 AOA
Customer Service Trainer Customer Service and Call Center 2,281,800 AOA
Customer Service Working Supervisor Customer Service and Call Center 2,173,000 AOA
Customer Solutions Representative Customer Service and Call Center 2,854,700 AOA
Customer Success Manager Customer Service and Call Center 3,925,200 AOA
Customer Success Specialist Customer Service and Call Center 2,698,900 AOA
Customer Support Agent Customer Service and Call Center 1,159,900 AOA
Dispute Resolution Specialist Customer Service and Call Center 2,124,400 AOA
Field Service Representative Customer Service and Call Center 1,320,500 AOA
Guest Relations Officer Customer Service and Call Center 1,016,300 AOA
Guest Service Agent Customer Service and Call Center 946,000 AOA
Inbound Call Center Representative Customer Service and Call Center 1,259,300 AOA
Inbound Sales Representative Customer Service and Call Center 1,249,900 AOA
Internet Banking Supervisor Customer Service and Call Center 4,043,600 AOA
Lead Administrator Customer Service and Call Center 2,543,000 AOA
Logistics Coordinator Customer Service and Call Center 1,357,900 AOA
Operations Support Manager Customer Service and Call Center 3,659,400 AOA
Real Time Analyst Customer Service and Call Center 2,339,200 AOA
Regional Account Manager Customer Service and Call Center 4,152,200 AOA
Service Administrator Customer Service and Call Center 1,990,300 AOA
Service Delivery Manager Customer Service and Call Center 4,309,300 AOA
Service Writer Customer Service and Call Center 1,035,500 AOA
Sourcing Assistant Customer Service and Call Center 918,600 AOA
Telephone Operator Customer Service and Call Center 899,200 AOA
Vendor Administration Specialist Customer Service and Call Center 1,632,100 AOA
Workforce Manager Customer Service and Call Center 2,533,800 AOA

Salary Comparison by City

If you want to compare salaries with different cities in Angola, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Benguela 1,168,700 AOA
Cabinda 1,109,200 AOA
Huambo 1,380,400 AOA
Lobito 1,296,900 AOA
Luanda 1,405,700 AOA
Lubango 1,179,800 AOA

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