Average Customer Implementation Support Salary in Serbia for 2024

In this article, we will look at the average Customer Implementation Support salary for 2024 in Serbia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Serbian dinar. To keep things simple, we are using the RSD currency code instead of the currency symbol дин..

How Much Does a Customer Implementation Support Make in Serbia?

A Customer Implementation Support working in Serbia will typically earn around 847,000 RSD per year, and this can range from the lowest average salary of about 442,200 RSD to the highest average salary of 1,296,900 RSD.

Average Annual Salary
847,000 RSD
Average Monthly Salary
70,583 RSD

Lowest Annual Salary
442,200 RSD
Lowest Monthly Salary
36,850 RSD

Highest Annual Salary
1,296,900 RSD
Highest Monthly Salary
108,075 RSD

These are average salaries for a Customer Implementation Support in Serbia and include benefits such as housing and transport. It's also possible for a Customer Implementation Support to earn more or less than the average salaries shown above.

Customer Implementation Support salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Implementation Support Salaries in Serbia

So we've looked at the average salaries a Customer Implementation Support will earn in Serbia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Implementation Support can earn between 442,200 RSD and 1,296,900 RSD on average in Serbia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Implementation Support in Serbia is 812,900 RSD. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 812,900 RSD, and 50% of the population earn more than 812,900 RSD.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Implementation Support salary in Serbia, 25% of the population are earning less than 563,300 RSD while 75% of the population earn more than 563,300 RSD.

75% of the population earn less than 1,011,300 RSD, and 25% of the population earn more than 1,011,300 RSD.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Implementation Support Salary by Experience Level in Serbia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer implementation support salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Implementation Support in Serbia that has less than two years of experience can expect to earn somewhere in the region of 500,100 RSD.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Implementation Support salary would increase to 671,000 RSD.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Implementation Support, the average salary would be 875,000 RSD.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 1,058,800 RSD.
  • 15 - 20 Years Experience. A Customer Implementation Support with 15 to 20 years of experience can earn an average of 1,155,400 RSD.
  • 20+ Years Experience. For a Customer Implementation Support with more than 20 years, the expected average salary increases to 1,212,800 RSD.

Average Salary by Experience Chart

0-2 Years
500,100 RSD
2-5 Years +34%
671,000 RSD
5-10 Years +30%
875,000 RSD
10-15 Years +21%
1,058,800 RSD
15-20 Years +9%
1,155,400 RSD
20+ Years +5%
1,212,800 RSD

Customer Implementation Support Salary by Education Level in Serbia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Implementation Support in Serbia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Customer Implementation Support in Serbia with a certificate or diploma education can earn an average salary of 596,100 RSD.

  • Bachelor's Degree. A Customer Implementation Support in Serbia with a bachelor's degree education can earn an average salary of 903,500 RSD.

  • Master's Degree. A Customer Implementation Support in Serbia with a master's degree education can earn an average salary of 1,283,600 RSD.

Average Salary by Education Chart

Certificate or Diploma
596,100 RSD
Bachelor's Degree +52%
903,500 RSD
Master's Degree +42%
1,283,600 RSD

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Serbia is around 701,000 to 2,100,000 RSD and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Implementation Support Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Serbia, a male customer implementation support will earn an average of 874,300 RSD, while a female customer implementation support will earn around 825,900 RSD.

This means that a male customer implementation support earns approximately 6% more than a female customer implementation support for performing the same job.

Average Salary by Gender Chart in Serbia

Male
874,300 RSD
Female -6%
825,900 RSD

Customer Implementation Support Average Pay Raise in Serbia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Implementation Support in Serbia is around 9% every 20 months.

The national average pay raise across all professions and industries in Serbia is around 7% every 20 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 20 ) × 12  = 5%

What this means is that a Customer Implementation Support in Serbia can expect to receive an average pay raise of around 5% every 12 months.

Annual Pay Raise by Industry in Serbia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Serbia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
4%
Energy
8%
Information Technology
3%
Healthcare
7%
Travel
2%
Construction
6%
Education
1%

Customer Implementation Support Bonus and Incentive Rates in Serbia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Implementation Support is a low bonus based job, with 23% of employees reporting at least one bonus in the last 12 months.

77% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus
23%
No Bonus
77%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Serbia earn approximately 15% more than private sector employees in the same role.

Public Sector
1,800,200 RSD
Private Sector -15%
1,570,900 RSD

Salaries for Jobs Similar to a Customer Implementation Support

In the table below, we have salary information for jobs that are similar to a Customer Implementation Support in Serbia.

Job Title Category Salary
Access Operation Team Leader Telecommunication 1,765,300 RSD
Audio Visual Installer Telecommunication 773,400 RSD
Broadband Technician Telecommunication 772,700 RSD
Chief Technology Officer Telecommunication 2,314,800 RSD
Fiber Optic Technician Telecommunication 816,900 RSD
Mobile Data Coordinator Telecommunication 855,200 RSD
OSP Site Supervisor Telecommunication 1,004,600 RSD
Retention Executive Telecommunication 2,124,400 RSD
RF Engineer Telecommunication 1,391,600 RSD
Sales Director Telecommunication 2,617,900 RSD
Sales Engineer Telecommunication 1,560,800 RSD
Technical Support Engineer Telecommunication 1,345,400 RSD
Telecom Chief Engineer Telecommunication 1,606,100 RSD
Telecom Specialist Telecommunication 1,655,500 RSD
Telecommunication Consultant Telecommunication 1,930,500 RSD
Telecommunication Dispatcher Telecommunication 751,100 RSD
Telecommunication Equipment Engineer Telecommunication 1,249,900 RSD
Telecommunication Logistics Supervisor Telecommunication 1,102,900 RSD
Telecommunication Product Manager Telecommunication 1,645,600 RSD
Telecommunication Project Coordinator Telecommunication 974,600 RSD
Telecommunication Project Manager Telecommunication 1,846,200 RSD
Telecommunication Service Delivery Manager Telecommunication 1,930,500 RSD
Telecommunication Service Management Coordinator Telecommunication 1,668,900 RSD
Telecommunication Solution Architect Telecommunication 1,858,200 RSD
Telecommunication Surveyor Telecommunication 802,400 RSD
Telecommunication Team Leader Telecommunication 1,570,900 RSD
Telecommunication Technical Manager Telecommunication 1,693,600 RSD
Telecommunication Technician Telecommunication 735,200 RSD
Telecommunications Analyst Telecommunication 1,846,200 RSD
Telecommunications Assistant Manager Telecommunication 1,942,700 RSD
Telecommunications Chief Engineer Telecommunication 1,594,500 RSD
Telecommunications Engineer Telecommunication 1,547,500 RSD
Telecommunications Engineering Specialist Telecommunication 1,464,200 RSD
Telecommunications Equipment Installer Telecommunication 735,500 RSD
Telecommunications Facility Examiner Telecommunication 890,700 RSD
Telecommunications Line Installer Telecommunication 778,200 RSD
Telecommunications Manager Telecommunication 2,698,900 RSD
Telecommunications Network Engineer Telecommunication 1,537,500 RSD
Telecommunications Technician Telecommunication 712,100 RSD

Salary Comparison by City

If you want to compare salaries with different cities in Serbia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Belgrade 906,500 RSD
Novi Sad 840,100 RSD

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