Average Customer Experience Manager Salary in Brunei for 2024

In this article, we will look at the average Customer Experience Manager salary for 2024 in Brunei and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Brunei dollar. To keep things simple, we are using the BND currency code instead of the currency symbol $.

How Much Does a Customer Experience Manager Make in Brunei?

A Customer Experience Manager working in Brunei will typically earn around 50,620 BND per year, and this can range from the lowest average salary of about 27,620 BND to the highest average salary of 77,860 BND.

Average Annual Salary
50,620 BND
Average Monthly Salary
4,218 BND

Lowest Annual Salary
27,620 BND
Lowest Monthly Salary
2,301 BND

Highest Annual Salary
77,860 BND
Highest Monthly Salary
6,488 BND

These are average salaries for a Customer Experience Manager in Brunei and include benefits such as housing and transport. It's also possible for a Customer Experience Manager to earn more or less than the average salaries shown above.

Customer Experience Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Experience Manager Salaries in Brunei

So we've looked at the average salaries a Customer Experience Manager will earn in Brunei. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Experience Manager can earn between 27,620 BND and 77,860 BND on average in Brunei. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Experience Manager in Brunei is 49,300 BND. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 49,300 BND, and 50% of the population earn more than 49,300 BND.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Experience Manager salary in Brunei, 25% of the population are earning less than 34,960 BND while 75% of the population earn more than 34,960 BND.

75% of the population earn less than 60,180 BND, and 25% of the population earn more than 60,180 BND.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Experience Manager Salary by Experience Level in Brunei

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer experience manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Experience Manager in Brunei that has less than two years of experience can expect to earn somewhere in the region of 33,120 BND.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Experience Manager salary would increase to 40,420 BND.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Experience Manager, the average salary would be 56,140 BND.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 63,400 BND.
  • 15 - 20 Years Experience. A Customer Experience Manager with 15 to 20 years of experience can earn an average of 72,780 BND.
  • 20+ Years Experience. For a Customer Experience Manager with more than 20 years, the expected average salary increases to 77,060 BND.

Average Salary by Experience Chart

0-2 Years
33,120 BND
2-5 Years +23%
40,420 BND
5-10 Years +42%
56,140 BND
10-15 Years +17%
63,400 BND
15-20 Years +10%
72,780 BND
20+ Years +6%
77,060 BND

Customer Experience Manager Salary by Education Level in Brunei

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Experience Manager in Brunei based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Experience Manager in Brunei with a high school education can earn an average salary of 40,140 BND.

  • Certificate or Diploma. A Customer Experience Manager in Brunei with a certificate or diploma education can earn an average salary of 45,200 BND.

  • Bachelor's Degree. A Customer Experience Manager in Brunei with a bachelor's degree education can earn an average salary of 56,640 BND.

  • Master's Degree. A Customer Experience Manager in Brunei with a master's degree education can earn an average salary of 77,060 BND.

Average Salary by Education Chart

High School
40,140 BND
Certificate or Diploma +13%
45,200 BND
Bachelor's Degree +31%
56,640 BND
Master's Degree +32%
77,060 BND

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Brunei is around 16,100 to 48,200 BND and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Experience Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Brunei, a male customer experience manager will earn an average of 56,060 BND, while a female customer experience manager will earn around 47,720 BND.

This means that a male customer experience manager earns approximately 17% more than a female customer experience manager for performing the same job.

Average Salary by Gender Chart in Brunei

Male
56,060 BND
Female -17%
47,720 BND

Customer Experience Manager Average Pay Raise in Brunei

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Experience Manager in Brunei is around 8% every 30 months.

The national average pay raise across all professions and industries in Brunei is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 8 ÷ 30 ) × 12  = 3%

What this means is that a Customer Experience Manager in Brunei can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Brunei for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Brunei.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
5%
Energy
1%
Information Technology
6%
Healthcare
2%
Travel
7%
Construction
3%
Education
8%

Customer Experience Manager Bonus and Incentive Rates in Brunei

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Experience Manager is a moderate bonus based job, with 60% of employees reporting at least one bonus in the last 12 months.

40% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 6% to 8%.

Received Bonus
60%
No Bonus
40%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Brunei earn approximately 6% more than private sector employees in the same role.

Public Sector
38,620 BND
Private Sector -6%
36,580 BND

Salaries for Jobs Similar to a Customer Experience Manager

In the table below, we have salary information for jobs that are similar to a Customer Experience Manager in Brunei.

Job Title Category Salary
Account Representative Customer Service and Call Center 15,700 BND
Account Service Representative Customer Service and Call Center 19,640 BND
Business Support Specialist Customer Service and Call Center 23,360 BND
Call Center Advisor Customer Service and Call Center 18,940 BND
Call Center Duty Manager Customer Service and Call Center 24,860 BND
Call Center Manager Customer Service and Call Center 47,180 BND
Call Center Manager Customer Service and Call Center 48,560 BND
Call Center Quality Analyst Customer Service and Call Center 27,480 BND
Call Center Representative Customer Service and Call Center 14,920 BND
Call Center Representative Customer Service and Call Center 17,020 BND
Call Center Scheduler Customer Service and Call Center 17,620 BND
Call Center Scheduling Manager Customer Service and Call Center 23,080 BND
Call Center Supervisor Customer Service and Call Center 19,860 BND
Call Center Team Leader Customer Service and Call Center 24,720 BND
Client Engagement Specialest Customer Service and Call Center 26,080 BND
Client Executive Customer Service and Call Center 19,380 BND
Client Liaison Officer Customer Service and Call Center 12,240 BND
Client Relations Manager Customer Service and Call Center 56,880 BND
Client Relationship Executive Customer Service and Call Center 49,360 BND
Client Relationship Manager Customer Service and Call Center 51,340 BND
Client Service Analyst Customer Service and Call Center 30,840 BND
Client Service Representative Customer Service and Call Center 13,100 BND
Client Strategy Specialist Customer Service and Call Center 31,400 BND
Contracts Specialist Customer Service and Call Center 24,280 BND
Customer Care Officer Customer Service and Call Center 12,620 BND
Customer Care Representative Customer Service and Call Center 12,240 BND
Customer Center Supervisor Customer Service and Call Center 17,860 BND
Customer Experience Analyst Customer Service and Call Center 17,860 BND
Customer Experience Specialist Customer Service and Call Center 31,040 BND
Customer Fulfillment Specialist Customer Service and Call Center 30,220 BND
Customer Insights Analyst Customer Service and Call Center 32,020 BND
Customer Problem Manager Customer Service and Call Center 33,960 BND
Customer Relations Manager Customer Service and Call Center 50,240 BND
Customer Relations Specialist Customer Service and Call Center 31,940 BND
Customer Sales Representative Customer Service and Call Center 14,200 BND
Customer Sales Support Customer Service and Call Center 17,260 BND
Customer Service Administration Customer Service and Call Center 19,360 BND
Customer Service Advisor Customer Service and Call Center 31,340 BND
Customer Service Agent Customer Service and Call Center 12,580 BND
Customer Service Associate Customer Service and Call Center 13,100 BND
Customer Service Coordinator Customer Service and Call Center 17,860 BND
Customer Service Country Manager Customer Service and Call Center 60,160 BND
Customer Service Executive Customer Service and Call Center 33,980 BND
Customer Service Manager Customer Service and Call Center 52,380 BND
Customer Service Manager Customer Service and Call Center 54,460 BND
Customer Service Officer Customer Service and Call Center 12,580 BND
Customer Service Representative Customer Service and Call Center 12,620 BND
Customer Service Sales Support Customer Service and Call Center 11,880 BND
Customer Service Specialist Customer Service and Call Center 14,660 BND
Customer Service Supervisor Customer Service and Call Center 24,820 BND
Customer Service Team Leader Customer Service and Call Center 34,080 BND
Customer Service Trainer Customer Service and Call Center 26,660 BND
Customer Service Working Supervisor Customer Service and Call Center 27,040 BND
Customer Solutions Representative Customer Service and Call Center 32,200 BND
Customer Success Manager Customer Service and Call Center 48,140 BND
Customer Success Specialist Customer Service and Call Center 30,700 BND
Customer Support Agent Customer Service and Call Center 14,840 BND
Dispute Resolution Specialist Customer Service and Call Center 24,860 BND
Field Service Representative Customer Service and Call Center 16,400 BND
Guest Relations Officer Customer Service and Call Center 9,940 BND
Guest Service Agent Customer Service and Call Center 11,040 BND
Inbound Call Center Representative Customer Service and Call Center 14,200 BND
Inbound Sales Representative Customer Service and Call Center 13,560 BND
Internet Banking Supervisor Customer Service and Call Center 46,400 BND
Lead Administrator Customer Service and Call Center 31,400 BND
Logistics Coordinator Customer Service and Call Center 16,400 BND
Operations Support Manager Customer Service and Call Center 43,340 BND
Real Time Analyst Customer Service and Call Center 29,640 BND
Regional Account Manager Customer Service and Call Center 49,700 BND
Service Administrator Customer Service and Call Center 21,980 BND
Service Delivery Manager Customer Service and Call Center 47,400 BND
Service Writer Customer Service and Call Center 12,620 BND
Sourcing Assistant Customer Service and Call Center 11,300 BND
Telephone Operator Customer Service and Call Center 9,940 BND
Vendor Administration Specialist Customer Service and Call Center 20,120 BND
Workforce Manager Customer Service and Call Center 29,600 BND

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