Average Complaints Specialist Salary in Qatar for 2024

In this article, we will look at the average Complaints Specialist salary for 2024 in Qatar and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Qatari riyal. To keep things simple, we are using the QAR currency code instead of the currency symbol ุฑ.ู‚.

How Much Does a Complaints Specialist Make in Qatar?

A Complaints Specialist working in Qatar will typically earn around 164,200 QAR per year, and this can range from the lowest average salary of about 74,560 QAR to the highest average salary of 263,100 QAR.

Average Annual Salary
164,200 QAR
Average Monthly Salary
13,683 QAR

Lowest Annual Salary
74,560 QAR
Lowest Monthly Salary
6,213 QAR

Highest Annual Salary
263,100 QAR
Highest Monthly Salary
21,925 QAR

These are average salaries for a Complaints Specialist in Qatar and include benefits such as housing and transport. It's also possible for a Complaints Specialist to earn more or less than the average salaries shown above.

Complaints Specialist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Complaints Specialist Salaries in Qatar

So we've looked at the average salaries a Complaints Specialist will earn in Qatar. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Complaints Specialist can earn between 74,560 QAR and 263,100 QAR on average in Qatar. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Complaints Specialist in Qatar is 180,300 QAR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 180,300 QAR, and 50% of the population earn more than 180,300 QAR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Complaints Specialist salary in Qatar, 25% of the population are earning less than 115,080 QAR while 75% of the population earn more than 115,080 QAR.

75% of the population earn less than 238,900 QAR, and 25% of the population earn more than 238,900 QAR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Complaints Specialist Salary by Experience Level in Qatar

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average complaints specialist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Complaints Specialist in Qatar that has less than two years of experience can expect to earn somewhere in the region of 84,580 QAR.
  • 2 - 5 Years Experience. With two to five years of experience the average Complaints Specialist salary would increase to 117,100 QAR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Complaints Specialist, the average salary would be 172,200 QAR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 207,700 QAR.
  • 15 - 20 Years Experience. A Complaints Specialist with 15 to 20 years of experience can earn an average of 228,500 QAR.
  • 20+ Years Experience. For a Complaints Specialist with more than 20 years, the expected average salary increases to 245,300 QAR.

Average Salary by Experience Chart

0-2 Years
84,580 QAR
2-5 Years +34%
117,100 QAR
5-10 Years +48%
172,200 QAR
10-15 Years +22%
207,700 QAR
15-20 Years +9%
228,500 QAR
20+ Years +8%
245,300 QAR

Complaints Specialist Salary by Education Level in Qatar

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Complaints Specialist in Qatar based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Complaints Specialist in Qatar with a certificate or diploma education can earn an average salary of 97,300 QAR.

  • Bachelor's Degree. A Complaints Specialist in Qatar with a bachelor's degree education can earn an average salary of 154,700 QAR.

  • Master's Degree. A Complaints Specialist in Qatar with a master's degree education can earn an average salary of 259,100 QAR.

Average Salary by Education Chart

Certificate or Diploma
97,300 QAR
Bachelor's Degree +57%
154,700 QAR
Master's Degree +68%
259,100 QAR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Qatar is around 78,400 to 235,000 QAR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Complaints Specialist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Qatar, a male complaints specialist will earn an average of 174,000 QAR, while a female complaints specialist will earn around 157,600 QAR.

This means that a male complaints specialist earns approximately 10% more than a female complaints specialist for performing the same job.

Average Salary by Gender Chart in Qatar

Male
174,000 QAR
Female -10%
157,600 QAR

Complaints Specialist Average Pay Raise in Qatar

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Complaints Specialist in Qatar is around 11% every 16 months.

The national average pay raise across all professions and industries in Qatar is around 9% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 16 ) × 12  = 8%

What this means is that a Complaints Specialist in Qatar can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in Qatar for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Qatar.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
5%
Energy
1%
Information Technology
6%
Healthcare
2%
Travel
7%
Construction
3%
Education
8%

Complaints Specialist Bonus and Incentive Rates in Qatar

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Complaints Specialist is a moderate bonus based job, with 59% of employees reporting at least one bonus in the last 12 months.

41% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus
59%
No Bonus
41%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Qatar earn approximately 5% more than private sector employees in the same role.

Public Sector
192,600 QAR
Private Sector -5%
183,700 QAR

Salaries for Jobs Similar to a Complaints Specialist

In the table below, we have salary information for jobs that are similar to a Complaints Specialist in Qatar.

Job Title Category Salary
Actuarial Analyst Insurance 240,500 QAR
Actuarial Assistant Insurance 168,100 QAR
Actuarial Specialist Insurance 181,600 QAR
Actuary Insurance 252,300 QAR
Adjustment Insurance Clerk Insurance 69,580 QAR
Assistant Broker Insurance 111,240 QAR
Assistant Claims Manager Insurance 192,000 QAR
Associate Insurance Representative Insurance 91,580 QAR
Auditing Insurance Manager Insurance 268,900 QAR
Broker Insurance 187,500 QAR
Claim Advocacy Professional Insurance 175,900 QAR
Claims Adjuster Insurance 66,940 QAR
Claims Analyst Insurance 101,020 QAR
Claims Examiner Insurance 98,140 QAR
Claims Manager Insurance 258,400 QAR
Claims Processor Insurance 66,480 QAR
Claims Representative Insurance 79,240 QAR
Claims Resolution Specialist Insurance 207,800 QAR
Claims Supervisor Insurance 190,500 QAR
Compliance Examiner Insurance 172,400 QAR
Compliance Officer Insurance 152,300 QAR
Compliance Reviewer Insurance 168,100 QAR
Consultant Insurance 183,600 QAR
Eligibility Interviewer Insurance 197,600 QAR
Eligibility Specialist Insurance 187,300 QAR
Insurance Account Manager Insurance 221,500 QAR
Insurance Accounts Executive Insurance 192,000 QAR
Insurance Adjuster Insurance 161,600 QAR
Insurance Agent Insurance 111,240 QAR
Insurance Analyst Insurance 180,300 QAR
Insurance Appraiser Insurance 180,300 QAR
Insurance Claims Clerk Insurance 63,400 QAR
Insurance Examiner Insurance 172,400 QAR
Insurance Investigator Insurance 172,400 QAR
Insurance Manager Insurance 312,400 QAR
Insurance Operations Manager Insurance 320,500 QAR
Insurance Policy Processing Clerk Insurance 67,020 QAR
Insurance Pricing Assistant Insurance 142,300 QAR
Insurance Program Manager Insurance 245,300 QAR
Insurance Project Manager Insurance 232,400 QAR
Insurance Quality Assurance Agent Insurance 158,700 QAR
Insurance Sales Agent Insurance 103,260 QAR
Insurance Sales Director Insurance 290,800 QAR
Insurance Sales Manager Insurance 227,600 QAR
Insurance Sales Representative Insurance 97,300 QAR
Insurance Team Leader Insurance 200,000 QAR
Insurance Underwriter Insurance 130,400 QAR
Loss Control Specialist Insurance 175,900 QAR
Loss Prevention Investigator Insurance 187,500 QAR
Loss Prevention Manager Insurance 254,700 QAR
Loss Prevention Specialist Insurance 200,000 QAR
Marine Underwriter Insurance 142,300 QAR
Medical Auditor Insurance 183,700 QAR
Monitoring and Performance Officer Insurance 125,100 QAR
Payment Services Specialist Insurance 180,300 QAR
Policy Change Director Insurance 277,400 QAR
Policy Change Supervisor Insurance 207,800 QAR
Policy Change Technician Insurance 92,300 QAR
Risk Analyst Insurance 197,600 QAR
Risk Management Director Insurance 339,100 QAR
Risk Management Supervisor Insurance 233,900 QAR
Risk Manager Insurance 341,400 QAR
Risk Modeling Manager Insurance 332,100 QAR
Title Insurance Typist Insurance 158,700 QAR
Training Manager Insurance 195,200 QAR

Salary Comparison by City

If you want to compare salaries with different cities in Qatar, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Doha 189,300 QAR

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  • "Average Complaints Specialist Salary in Qatar for 2024". World Salaries. Accessed on March 28, 2024. https://worldsalaries.com/average-complaints-specialist-salary-in-qatar/.

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