Average Client Relationship Executive Salary in Indonesia for 2024

In this article, we will look at the average Client Relationship Executive salary for 2024 in Indonesia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Indonesian rupiah. To keep things simple, we are using the IDR currency code instead of the currency symbol Rp.

How Much Does a Client Relationship Executive Make in Indonesia?

A Client Relationship Executive working in Indonesia will typically earn around 193,201,900 IDR per year, and this can range from the lowest average salary of about 102,359,100 IDR to the highest average salary of 293,999,200 IDR.

Average Annual Salary
193,201,900 IDR
Average Monthly Salary
16,100,158 IDR

Lowest Annual Salary
102,359,100 IDR
Lowest Monthly Salary
8,529,925 IDR

Highest Annual Salary
293,999,200 IDR
Highest Monthly Salary
24,499,933 IDR

These are average salaries for a Client Relationship Executive in Indonesia and include benefits such as housing and transport. It's also possible for a Client Relationship Executive to earn more or less than the average salaries shown above.

Client Relationship Executive salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Client Relationship Executive Salaries in Indonesia

So we've looked at the average salaries a Client Relationship Executive will earn in Indonesia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Client Relationship Executive can earn between 102,359,100 IDR and 293,999,200 IDR on average in Indonesia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Client Relationship Executive in Indonesia is 181,199,700 IDR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 181,199,700 IDR, and 50% of the population earn more than 181,199,700 IDR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Client Relationship Executive salary in Indonesia, 25% of the population are earning less than 127,201,600 IDR while 75% of the population earn more than 127,201,600 IDR.

75% of the population earn less than 223,198,300 IDR, and 25% of the population earn more than 223,198,300 IDR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Client Relationship Executive Salary by Experience Level in Indonesia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average client relationship executive salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Client Relationship Executive in Indonesia that has less than two years of experience can expect to earn somewhere in the region of 117,720,200 IDR.
  • 2 - 5 Years Experience. With two to five years of experience the average Client Relationship Executive salary would increase to 144,001,700 IDR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Client Relationship Executive, the average salary would be 205,201,300 IDR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 238,800,100 IDR.
  • 15 - 20 Years Experience. A Client Relationship Executive with 15 to 20 years of experience can earn an average of 262,800,400 IDR.
  • 20+ Years Experience. For a Client Relationship Executive with more than 20 years, the expected average salary increases to 278,400,900 IDR.

Average Salary by Experience Chart

0-2 Years
117,720,200 IDR
2-5 Years +23%
144,001,700 IDR
5-10 Years +42%
205,201,300 IDR
10-15 Years +17%
238,800,100 IDR
15-20 Years +10%
262,800,400 IDR
20+ Years +6%
278,400,900 IDR

Client Relationship Executive Salary by Education Level in Indonesia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Client Relationship Executive in Indonesia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Client Relationship Executive in Indonesia with a high school education can earn an average salary of 142,799,100 IDR.

  • Certificate or Diploma. A Client Relationship Executive in Indonesia with a certificate or diploma education can earn an average salary of 162,000,100 IDR.

  • Bachelor's Degree. A Client Relationship Executive in Indonesia with a bachelor's degree education can earn an average salary of 211,199,300 IDR.

  • Master's Degree. A Client Relationship Executive in Indonesia with a master's degree education can earn an average salary of 278,400,900 IDR.

Average Salary by Education Chart

High School
142,799,100 IDR
Certificate or Diploma +13%
162,000,100 IDR
Bachelor's Degree +31%
211,199,300 IDR
Master's Degree +32%
278,400,900 IDR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Indonesia is around 60,700,000 to 182,000,000 IDR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Client Relationship Executive Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Indonesia, a male client relationship executive will earn an average of 201,598,500 IDR, while a female client relationship executive will earn around 180,000,500 IDR.

This means that a male client relationship executive earns approximately 12% more than a female client relationship executive for performing the same job.

Average Salary by Gender Chart in Indonesia

Male
201,598,500 IDR
Female -12%
180,000,500 IDR

Client Relationship Executive Average Pay Raise in Indonesia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Client Relationship Executive in Indonesia is around 11% every 20 months.

The national average pay raise across all professions and industries in Indonesia is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 20 ) × 12  = 7%

What this means is that a Client Relationship Executive in Indonesia can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Indonesia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Indonesia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Client Relationship Executive Bonus and Incentive Rates in Indonesia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Client Relationship Executive is a high bonus based job, with 77% of employees reporting at least one bonus in the last 12 months.

23% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 6% to 8%.

Received Bonus
77%
No Bonus
23%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Indonesia earn approximately 9% more than private sector employees in the same role.

Public Sector
151,201,000 IDR
Private Sector -9%
139,199,500 IDR

Salaries for Jobs Similar to a Client Relationship Executive

In the table below, we have salary information for jobs that are similar to a Client Relationship Executive in Indonesia.

Job Title Category Salary
Account Representative Customer Service and Call Center 68,039,500 IDR
Account Service Representative Customer Service and Call Center 65,401,000 IDR
Business Support Specialist Customer Service and Call Center 93,601,400 IDR
Call Center Advisor Customer Service and Call Center 71,761,200 IDR
Call Center Duty Manager Customer Service and Call Center 96,959,900 IDR
Call Center Manager Customer Service and Call Center 181,199,700 IDR
Call Center Quality Analyst Customer Service and Call Center 109,559,500 IDR
Call Center Representative Customer Service and Call Center 54,840,400 IDR
Call Center Representative Customer Service and Call Center 55,081,300 IDR
Call Center Scheduler Customer Service and Call Center 63,719,600 IDR
Call Center Scheduling Manager Customer Service and Call Center 92,280,500 IDR
Call Center Supervisor Customer Service and Call Center 83,280,400 IDR
Call Center Team Leader Customer Service and Call Center 94,561,900 IDR
Client Engagement Specialest Customer Service and Call Center 111,838,600 IDR
Client Executive Customer Service and Call Center 83,401,700 IDR
Client Liaison Officer Customer Service and Call Center 54,000,800 IDR
Client Relations Manager Customer Service and Call Center 211,199,300 IDR
Client Relationship Manager Customer Service and Call Center 199,199,700 IDR
Client Service Analyst Customer Service and Call Center 123,599,800 IDR
Client Service Representative Customer Service and Call Center 55,201,700 IDR
Client Strategy Specialist Customer Service and Call Center 127,201,600 IDR
Contracts Specialist Customer Service and Call Center 92,039,600 IDR
Customer Care Officer Customer Service and Call Center 58,199,900 IDR
Customer Care Representative Customer Service and Call Center 55,201,700 IDR
Customer Center Supervisor Customer Service and Call Center 70,199,400 IDR
Customer Experience Analyst Customer Service and Call Center 72,718,100 IDR
Customer Experience Manager Customer Service and Call Center 208,801,000 IDR
Customer Experience Specialist Customer Service and Call Center 129,601,700 IDR
Customer Fulfillment Specialist Customer Service and Call Center 118,079,000 IDR
Customer Insights Analyst Customer Service and Call Center 123,599,800 IDR
Customer Problem Manager Customer Service and Call Center 128,400,500 IDR
Customer Relations Manager Customer Service and Call Center 209,999,300 IDR
Customer Relations Specialist Customer Service and Call Center 122,398,700 IDR
Customer Sales Representative Customer Service and Call Center 58,441,700 IDR
Customer Sales Support Customer Service and Call Center 60,841,800 IDR
Customer Service Administration Customer Service and Call Center 72,601,900 IDR
Customer Service Advisor Customer Service and Call Center 129,601,700 IDR
Customer Service Agent Customer Service and Call Center 58,680,100 IDR
Customer Service Associate Customer Service and Call Center 56,641,700 IDR
Customer Service Coordinator Customer Service and Call Center 70,438,600 IDR
Customer Service Country Manager Customer Service and Call Center 235,200,900 IDR
Customer Service Executive Customer Service and Call Center 133,198,700 IDR
Customer Service Manager Customer Service and Call Center 199,199,700 IDR
Customer Service Manager Customer Service and Call Center 207,600,200 IDR
Customer Service Officer Customer Service and Call Center 58,798,900 IDR
Customer Service Representative Customer Service and Call Center 55,440,900 IDR
Customer Service Sales Support Customer Service and Call Center 56,520,500 IDR
Customer Service Specialist Customer Service and Call Center 58,919,600 IDR
Customer Service Supervisor Customer Service and Call Center 88,081,100 IDR
Customer Service Team Leader Customer Service and Call Center 124,799,100 IDR
Customer Service Trainer Customer Service and Call Center 102,119,600 IDR
Customer Service Working Supervisor Customer Service and Call Center 101,400,600 IDR
Customer Solutions Representative Customer Service and Call Center 131,998,300 IDR
Customer Success Manager Customer Service and Call Center 190,800,100 IDR
Customer Success Specialist Customer Service and Call Center 124,799,100 IDR
Customer Support Agent Customer Service and Call Center 59,040,700 IDR
Dispute Resolution Specialist Customer Service and Call Center 103,681,100 IDR
Field Service Representative Customer Service and Call Center 60,598,100 IDR
Guest Relations Officer Customer Service and Call Center 45,239,100 IDR
Guest Service Agent Customer Service and Call Center 43,438,200 IDR
Inbound Call Center Representative Customer Service and Call Center 59,758,700 IDR
Inbound Sales Representative Customer Service and Call Center 54,719,600 IDR
Internet Banking Supervisor Customer Service and Call Center 181,199,700 IDR
Lead Administrator Customer Service and Call Center 113,638,200 IDR
Logistics Coordinator Customer Service and Call Center 61,919,600 IDR
Operations Support Manager Customer Service and Call Center 176,398,800 IDR
Real Time Analyst Customer Service and Call Center 118,198,900 IDR
Regional Account Manager Customer Service and Call Center 200,401,500 IDR
Service Administrator Customer Service and Call Center 87,600,700 IDR
Service Delivery Manager Customer Service and Call Center 187,198,300 IDR
Service Writer Customer Service and Call Center 46,560,900 IDR
Sourcing Assistant Customer Service and Call Center 41,280,700 IDR
Telephone Operator Customer Service and Call Center 41,280,700 IDR
Vendor Administration Specialist Customer Service and Call Center 70,318,900 IDR
Workforce Manager Customer Service and Call Center 118,801,500 IDR

Salary Comparison by City

If you want to compare salaries with different cities in Indonesia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Bandung 195,600,300 IDR
Jakarta 203,999,800 IDR
Makasar 174,000,900 IDR
Malang 167,999,600 IDR
Medan 190,800,100 IDR
Palembang 182,401,400 IDR
Semarang 178,800,800 IDR
Surabaya 200,401,500 IDR
Surakarta 163,201,300 IDR
Tangerang 184,799,000 IDR

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