Average Client Relations Manager Salary in New Zealand for 2024

In this article, we will look at the average Client Relations Manager salary for 2024 in New Zealand and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the New Zealand dollar. To keep things simple, we are using the NZD currency code instead of the currency symbol $.

How Much Does a Client Relations Manager Make in New Zealand?

A Client Relations Manager working in New Zealand will typically earn around 134,700 NZD per year, and this can range from the lowest average salary of about 66,200 NZD to the highest average salary of 210,600 NZD.

Average Annual Salary
134,700 NZD
Average Monthly Salary
11,225 NZD

Lowest Annual Salary
66,200 NZD
Lowest Monthly Salary
5,516 NZD

Highest Annual Salary
210,600 NZD
Highest Monthly Salary
17,550 NZD

These are average salaries for a Client Relations Manager in New Zealand and include benefits such as housing and transport. It's also possible for a Client Relations Manager to earn more or less than the average salaries shown above.

Client Relations Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Client Relations Manager Salaries in New Zealand

So we've looked at the average salaries a Client Relations Manager will earn in New Zealand. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Client Relations Manager can earn between 66,200 NZD and 210,600 NZD on average in New Zealand. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Client Relations Manager in New Zealand is 134,700 NZD. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 134,700 NZD, and 50% of the population earn more than 134,700 NZD.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Client Relations Manager salary in New Zealand, 25% of the population are earning less than 91,200 NZD while 75% of the population earn more than 91,200 NZD.

75% of the population earn less than 172,300 NZD, and 25% of the population earn more than 172,300 NZD.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Client Relations Manager Salary by Experience Level in New Zealand

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average client relations manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Client Relations Manager in New Zealand that has less than two years of experience can expect to earn somewhere in the region of 80,000 NZD.
  • 2 - 5 Years Experience. With two to five years of experience the average Client Relations Manager salary would increase to 107,700 NZD.
  • 5 - 10 Years Experience. From five to ten years of experience as a Client Relations Manager, the average salary would be 142,300 NZD.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 171,300 NZD.
  • 15 - 20 Years Experience. A Client Relations Manager with 15 to 20 years of experience can earn an average of 183,600 NZD.
  • 20+ Years Experience. For a Client Relations Manager with more than 20 years, the expected average salary increases to 197,600 NZD.

Average Salary by Experience Chart

0-2 Years
80,000 NZD
2-5 Years +32%
107,700 NZD
5-10 Years +34%
142,300 NZD
10-15 Years +19%
171,300 NZD
15-20 Years +8%
183,600 NZD
20+ Years +7%
197,600 NZD

Client Relations Manager Salary by Education Level in New Zealand

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Client Relations Manager in New Zealand based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Client Relations Manager in New Zealand with a high school education can earn an average salary of 100,700 NZD.

  • Certificate or Diploma. A Client Relations Manager in New Zealand with a certificate or diploma education can earn an average salary of 114,300 NZD.

  • Bachelor's Degree. A Client Relations Manager in New Zealand with a bachelor's degree education can earn an average salary of 156,200 NZD.

  • Master's Degree. A Client Relations Manager in New Zealand with a master's degree education can earn an average salary of 197,600 NZD.

Average Salary by Education Chart

High School
100,700 NZD
Certificate or Diploma +14%
114,300 NZD
Bachelor's Degree +36%
156,200 NZD
Master's Degree +26%
197,600 NZD

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in New Zealand is around 40,500 to 122,000 NZD and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Client Relations Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In New Zealand, a male client relations manager will earn an average of 139,100 NZD, while a female client relations manager will earn around 130,400 NZD.

This means that a male client relations manager earns approximately 7% more than a female client relations manager for performing the same job.

Average Salary by Gender Chart in New Zealand

Male
139,100 NZD
Female -7%
130,400 NZD

Client Relations Manager Average Pay Raise in New Zealand

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Client Relations Manager in New Zealand is around 11% every 18 months.

The national average pay raise across all professions and industries in New Zealand is around 8% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 18 ) × 12  = 7%

What this means is that a Client Relations Manager in New Zealand can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in New Zealand for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in New Zealand.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Client Relations Manager Bonus and Incentive Rates in New Zealand

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Client Relations Manager is a high bonus based job, with 82% of employees reporting at least one bonus in the last 12 months.

18% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 8%.

Received Bonus
82%
No Bonus
18%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in New Zealand earn approximately 5% more than private sector employees in the same role.

Public Sector
97,900 NZD
Private Sector -5%
93,100 NZD

Salaries for Jobs Similar to a Client Relations Manager

In the table below, we have salary information for jobs that are similar to a Client Relations Manager in New Zealand.

Job Title Category Salary
Account Representative Customer Service and Call Center 42,700 NZD
Account Service Representative Customer Service and Call Center 41,500 NZD
Business Support Specialist Customer Service and Call Center 61,700 NZD
Call Center Advisor Customer Service and Call Center 46,900 NZD
Call Center Duty Manager Customer Service and Call Center 63,700 NZD
Call Center Manager Customer Service and Call Center 118,900 NZD
Call Center Manager Customer Service and Call Center 123,000 NZD
Call Center Quality Analyst Customer Service and Call Center 69,400 NZD
Call Center Representative Customer Service and Call Center 34,800 NZD
Call Center Representative Customer Service and Call Center 36,600 NZD
Call Center Scheduler Customer Service and Call Center 39,000 NZD
Call Center Scheduling Manager Customer Service and Call Center 60,800 NZD
Call Center Supervisor Customer Service and Call Center 52,600 NZD
Call Center Team Leader Customer Service and Call Center 60,100 NZD
Client Engagement Specialest Customer Service and Call Center 68,400 NZD
Client Executive Customer Service and Call Center 47,400 NZD
Client Liaison Officer Customer Service and Call Center 35,500 NZD
Client Relationship Executive Customer Service and Call Center 119,700 NZD
Client Relationship Manager Customer Service and Call Center 130,400 NZD
Client Service Analyst Customer Service and Call Center 73,100 NZD
Client Service Representative Customer Service and Call Center 38,700 NZD
Client Strategy Specialist Customer Service and Call Center 78,500 NZD
Contracts Specialist Customer Service and Call Center 57,800 NZD
Customer Care Officer Customer Service and Call Center 34,800 NZD
Customer Care Representative Customer Service and Call Center 36,500 NZD
Customer Center Supervisor Customer Service and Call Center 44,300 NZD
Customer Experience Analyst Customer Service and Call Center 44,500 NZD
Customer Experience Manager Customer Service and Call Center 134,100 NZD
Customer Experience Specialist Customer Service and Call Center 77,300 NZD
Customer Fulfillment Specialist Customer Service and Call Center 77,000 NZD
Customer Insights Analyst Customer Service and Call Center 77,300 NZD
Customer Problem Manager Customer Service and Call Center 80,000 NZD
Customer Relations Manager Customer Service and Call Center 127,700 NZD
Customer Relations Specialist Customer Service and Call Center 79,600 NZD
Customer Sales Representative Customer Service and Call Center 36,800 NZD
Customer Sales Support Customer Service and Call Center 35,200 NZD
Customer Service Administration Customer Service and Call Center 46,000 NZD
Customer Service Advisor Customer Service and Call Center 80,200 NZD
Customer Service Agent Customer Service and Call Center 36,500 NZD
Customer Service Associate Customer Service and Call Center 35,000 NZD
Customer Service Coordinator Customer Service and Call Center 39,800 NZD
Customer Service Country Manager Customer Service and Call Center 146,700 NZD
Customer Service Executive Customer Service and Call Center 81,400 NZD
Customer Service Manager Customer Service and Call Center 128,400 NZD
Customer Service Officer Customer Service and Call Center 33,600 NZD
Customer Service Representative Customer Service and Call Center 33,600 NZD
Customer Service Sales Support Customer Service and Call Center 35,100 NZD
Customer Service Specialist Customer Service and Call Center 35,000 NZD
Customer Service Supervisor Customer Service and Call Center 51,900 NZD
Customer Service Team Leader Customer Service and Call Center 80,500 NZD
Customer Service Trainer Customer Service and Call Center 64,800 NZD
Customer Service Working Supervisor Customer Service and Call Center 60,200 NZD
Customer Solutions Representative Customer Service and Call Center 84,600 NZD
Customer Success Manager Customer Service and Call Center 115,600 NZD
Customer Success Specialist Customer Service and Call Center 75,800 NZD
Customer Support Agent Customer Service and Call Center 34,300 NZD
Dispute Resolution Specialist Customer Service and Call Center 63,200 NZD
Field Service Representative Customer Service and Call Center 37,300 NZD
Guest Relations Officer Customer Service and Call Center 26,100 NZD
Guest Service Agent Customer Service and Call Center 30,800 NZD
Inbound Call Center Representative Customer Service and Call Center 38,700 NZD
Inbound Sales Representative Customer Service and Call Center 35,000 NZD
Internet Banking Supervisor Customer Service and Call Center 114,300 NZD
Lead Administrator Customer Service and Call Center 72,400 NZD
Logistics Coordinator Customer Service and Call Center 39,100 NZD
Operations Support Manager Customer Service and Call Center 107,700 NZD
Real Time Analyst Customer Service and Call Center 74,100 NZD
Regional Account Manager Customer Service and Call Center 117,100 NZD
Service Administrator Customer Service and Call Center 57,800 NZD
Service Delivery Manager Customer Service and Call Center 117,100 NZD
Service Writer Customer Service and Call Center 29,100 NZD
Sourcing Assistant Customer Service and Call Center 24,400 NZD
Telephone Operator Customer Service and Call Center 26,500 NZD
Vendor Administration Specialist Customer Service and Call Center 47,800 NZD
Workforce Manager Customer Service and Call Center 72,700 NZD

Salary Comparison by City

If you want to compare salaries with different cities in New Zealand, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Auckland 150,100 NZD
Christchurch 140,700 NZD
Hamilton 119,700 NZD
Rotorua 118,900 NZD
Wellington 130,500 NZD

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