Average Client Engagement Specialest Salary in Croatia for 2024

In this article, we will look at the average Client Engagement Specialest salary for 2024 in Croatia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Croatian kuna. To keep things simple, we are using the HRK currency code instead of the currency symbol kn.

How Much Does a Client Engagement Specialest Make in Croatia?

A Client Engagement Specialest working in Croatia will typically earn around 125,700 HRK per year, and this can range from the lowest average salary of about 58,860 HRK to the highest average salary of 204,700 HRK.

Average Annual Salary
125,700 HRK
Average Monthly Salary
10,475 HRK

Lowest Annual Salary
58,860 HRK
Lowest Monthly Salary
4,905 HRK

Highest Annual Salary
204,700 HRK
Highest Monthly Salary
17,058 HRK

These are average salaries for a Client Engagement Specialest in Croatia and include benefits such as housing and transport. It's also possible for a Client Engagement Specialest to earn more or less than the average salaries shown above.

Client Engagement Specialest salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Client Engagement Specialest Salaries in Croatia

So we've looked at the average salaries a Client Engagement Specialest will earn in Croatia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Client Engagement Specialest can earn between 58,860 HRK and 204,700 HRK on average in Croatia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Client Engagement Specialest in Croatia is 139,100 HRK. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 139,100 HRK, and 50% of the population earn more than 139,100 HRK.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Client Engagement Specialest salary in Croatia, 25% of the population are earning less than 89,800 HRK while 75% of the population earn more than 89,800 HRK.

75% of the population earn less than 183,700 HRK, and 25% of the population earn more than 183,700 HRK.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Client Engagement Specialest Salary by Experience Level in Croatia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average client engagement specialest salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Client Engagement Specialest in Croatia that has less than two years of experience can expect to earn somewhere in the region of 65,080 HRK.
  • 2 - 5 Years Experience. With two to five years of experience the average Client Engagement Specialest salary would increase to 88,600 HRK.
  • 5 - 10 Years Experience. From five to ten years of experience as a Client Engagement Specialest, the average salary would be 128,900 HRK.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 159,400 HRK.
  • 15 - 20 Years Experience. A Client Engagement Specialest with 15 to 20 years of experience can earn an average of 172,200 HRK.
  • 20+ Years Experience. For a Client Engagement Specialest with more than 20 years, the expected average salary increases to 189,300 HRK.

Average Salary by Experience Chart

0-2 Years
65,080 HRK
2-5 Years +34%
88,600 HRK
5-10 Years +48%
128,900 HRK
10-15 Years +22%
159,400 HRK
15-20 Years +9%
172,200 HRK
20+ Years +8%
189,300 HRK

Client Engagement Specialest Salary by Education Level in Croatia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Client Engagement Specialest in Croatia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Client Engagement Specialest in Croatia with a high school education can earn an average salary of 82,200 HRK.

  • Certificate or Diploma. A Client Engagement Specialest in Croatia with a certificate or diploma education can earn an average salary of 96,600 HRK.

  • Bachelor's Degree. A Client Engagement Specialest in Croatia with a bachelor's degree education can earn an average salary of 138,200 HRK.

  • Master's Degree. A Client Engagement Specialest in Croatia with a master's degree education can earn an average salary of 183,600 HRK.

Average Salary by Education Chart

High School
82,200 HRK
Certificate or Diploma +18%
96,600 HRK
Bachelor's Degree +45%
138,200 HRK
Master's Degree +31%
183,600 HRK

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Croatia is around 74,200 to 223,000 HRK and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Client Engagement Specialest Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Croatia, a male client engagement specialest will earn an average of 130,400 HRK, while a female client engagement specialest will earn around 123,400 HRK.

This means that a male client engagement specialest earns approximately 6% more than a female client engagement specialest for performing the same job.

Average Salary by Gender Chart in Croatia

Male
130,400 HRK
Female -6%
123,400 HRK

Client Engagement Specialest Average Pay Raise in Croatia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Client Engagement Specialest in Croatia is around 11% every 18 months.

The national average pay raise across all professions and industries in Croatia is around 9% every 17 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 18 ) × 12  = 7%

What this means is that a Client Engagement Specialest in Croatia can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Croatia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Croatia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Client Engagement Specialest Bonus and Incentive Rates in Croatia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Client Engagement Specialest is a high bonus based job, with 83% of employees reporting at least one bonus in the last 12 months.

17% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus
83%
No Bonus
17%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Croatia earn approximately 9% more than private sector employees in the same role.

Public Sector
187,500 HRK
Private Sector -9%
172,200 HRK

Salaries for Jobs Similar to a Client Engagement Specialest

In the table below, we have salary information for jobs that are similar to a Client Engagement Specialest in Croatia.

Job Title Category Salary
Account Representative Customer Service and Call Center 76,440 HRK
Account Service Representative Customer Service and Call Center 78,960 HRK
Business Support Specialist Customer Service and Call Center 112,420 HRK
Call Center Advisor Customer Service and Call Center 88,620 HRK
Call Center Duty Manager Customer Service and Call Center 111,240 HRK
Call Center Manager Customer Service and Call Center 212,500 HRK
Call Center Manager Customer Service and Call Center 221,500 HRK
Call Center Quality Analyst Customer Service and Call Center 139,100 HRK
Call Center Representative Customer Service and Call Center 64,640 HRK
Call Center Representative Customer Service and Call Center 66,480 HRK
Call Center Scheduler Customer Service and Call Center 74,540 HRK
Call Center Scheduling Manager Customer Service and Call Center 110,500 HRK
Call Center Supervisor Customer Service and Call Center 93,600 HRK
Call Center Team Leader Customer Service and Call Center 107,860 HRK
Client Executive Customer Service and Call Center 92,300 HRK
Client Liaison Officer Customer Service and Call Center 63,500 HRK
Client Relations Manager Customer Service and Call Center 227,600 HRK
Client Relationship Executive Customer Service and Call Center 218,900 HRK
Client Relationship Manager Customer Service and Call Center 233,900 HRK
Client Service Analyst Customer Service and Call Center 136,200 HRK
Client Service Representative Customer Service and Call Center 69,240 HRK
Client Strategy Specialist Customer Service and Call Center 146,200 HRK
Contracts Specialist Customer Service and Call Center 112,660 HRK
Customer Care Officer Customer Service and Call Center 67,120 HRK
Customer Care Representative Customer Service and Call Center 63,040 HRK
Customer Center Supervisor Customer Service and Call Center 79,000 HRK
Customer Experience Analyst Customer Service and Call Center 78,400 HRK
Customer Experience Manager Customer Service and Call Center 231,000 HRK
Customer Experience Specialist Customer Service and Call Center 150,000 HRK
Customer Fulfillment Specialist Customer Service and Call Center 128,500 HRK
Customer Insights Analyst Customer Service and Call Center 143,200 HRK
Customer Problem Manager Customer Service and Call Center 152,000 HRK
Customer Relations Manager Customer Service and Call Center 239,000 HRK
Customer Relations Specialist Customer Service and Call Center 136,200 HRK
Customer Sales Representative Customer Service and Call Center 63,500 HRK
Customer Sales Support Customer Service and Call Center 70,940 HRK
Customer Service Administration Customer Service and Call Center 78,620 HRK
Customer Service Advisor Customer Service and Call Center 148,300 HRK
Customer Service Agent Customer Service and Call Center 66,680 HRK
Customer Service Associate Customer Service and Call Center 66,000 HRK
Customer Service Coordinator Customer Service and Call Center 75,100 HRK
Customer Service Country Manager Customer Service and Call Center 271,300 HRK
Customer Service Executive Customer Service and Call Center 161,600 HRK
Customer Service Manager Customer Service and Call Center 233,600 HRK
Customer Service Manager Customer Service and Call Center 247,800 HRK
Customer Service Officer Customer Service and Call Center 62,860 HRK
Customer Service Representative Customer Service and Call Center 67,120 HRK
Customer Service Sales Support Customer Service and Call Center 62,420 HRK
Customer Service Specialist Customer Service and Call Center 68,360 HRK
Customer Service Supervisor Customer Service and Call Center 103,440 HRK
Customer Service Team Leader Customer Service and Call Center 148,300 HRK
Customer Service Trainer Customer Service and Call Center 125,700 HRK
Customer Service Working Supervisor Customer Service and Call Center 112,560 HRK
Customer Solutions Representative Customer Service and Call Center 152,300 HRK
Customer Success Manager Customer Service and Call Center 227,600 HRK
Customer Success Specialist Customer Service and Call Center 146,200 HRK
Customer Support Agent Customer Service and Call Center 66,940 HRK
Dispute Resolution Specialist Customer Service and Call Center 119,500 HRK
Field Service Representative Customer Service and Call Center 69,400 HRK
Guest Relations Officer Customer Service and Call Center 54,460 HRK
Guest Service Agent Customer Service and Call Center 51,900 HRK
Inbound Call Center Representative Customer Service and Call Center 66,960 HRK
Inbound Sales Representative Customer Service and Call Center 64,200 HRK
Internet Banking Supervisor Customer Service and Call Center 205,700 HRK
Lead Administrator Customer Service and Call Center 136,100 HRK
Logistics Coordinator Customer Service and Call Center 77,380 HRK
Operations Support Manager Customer Service and Call Center 201,100 HRK
Real Time Analyst Customer Service and Call Center 139,100 HRK
Regional Account Manager Customer Service and Call Center 216,800 HRK
Service Administrator Customer Service and Call Center 104,620 HRK
Service Delivery Manager Customer Service and Call Center 212,500 HRK
Service Writer Customer Service and Call Center 56,060 HRK
Sourcing Assistant Customer Service and Call Center 48,640 HRK
Telephone Operator Customer Service and Call Center 52,460 HRK
Vendor Administration Specialist Customer Service and Call Center 86,460 HRK
Workforce Manager Customer Service and Call Center 142,300 HRK

Salary Comparison by City

If you want to compare salaries with different cities in Croatia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Zadar 134,600 HRK
Zagreb 130,400 HRK

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