Average Claims Resolution Specialist Salary in Indonesia for 2024

In this article, we will look at the average Claims Resolution Specialist salary for 2024 in Indonesia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Indonesian rupiah. To keep things simple, we are using the IDR currency code instead of the currency symbol Rp.

How Much Does a Claims Resolution Specialist Make in Indonesia?

A Claims Resolution Specialist working in Indonesia will typically earn around 172,800,900 IDR per year, and this can range from the lowest average salary of about 89,518,100 IDR to the highest average salary of 264,000,100 IDR.

Average Annual Salary
172,800,900 IDR
Average Monthly Salary
14,400,075 IDR

Lowest Annual Salary
89,518,100 IDR
Lowest Monthly Salary
7,459,841 IDR

Highest Annual Salary
264,000,100 IDR
Highest Monthly Salary
22,000,008 IDR

These are average salaries for a Claims Resolution Specialist in Indonesia and include benefits such as housing and transport. It's also possible for a Claims Resolution Specialist to earn more or less than the average salaries shown above.

Claims Resolution Specialist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Claims Resolution Specialist Salaries in Indonesia

So we've looked at the average salaries a Claims Resolution Specialist will earn in Indonesia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Claims Resolution Specialist can earn between 89,518,100 IDR and 264,000,100 IDR on average in Indonesia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Claims Resolution Specialist in Indonesia is 165,599,600 IDR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 165,599,600 IDR, and 50% of the population earn more than 165,599,600 IDR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Claims Resolution Specialist salary in Indonesia, 25% of the population are earning less than 114,719,900 IDR while 75% of the population earn more than 114,719,900 IDR.

75% of the population earn less than 206,398,800 IDR, and 25% of the population earn more than 206,398,800 IDR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Claims Resolution Specialist Salary by Experience Level in Indonesia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average claims resolution specialist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Claims Resolution Specialist in Indonesia that has less than two years of experience can expect to earn somewhere in the region of 101,759,700 IDR.
  • 2 - 5 Years Experience. With two to five years of experience the average Claims Resolution Specialist salary would increase to 136,800,100 IDR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Claims Resolution Specialist, the average salary would be 177,599,600 IDR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 214,799,400 IDR.
  • 15 - 20 Years Experience. A Claims Resolution Specialist with 15 to 20 years of experience can earn an average of 235,200,900 IDR.
  • 20+ Years Experience. For a Claims Resolution Specialist with more than 20 years, the expected average salary increases to 247,201,400 IDR.

Average Salary by Experience Chart

0-2 Years
101,759,700 IDR
2-5 Years +34%
136,800,100 IDR
5-10 Years +30%
177,599,600 IDR
10-15 Years +21%
214,799,400 IDR
15-20 Years +9%
235,200,900 IDR
20+ Years +5%
247,201,400 IDR

Claims Resolution Specialist Salary by Education Level in Indonesia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Claims Resolution Specialist in Indonesia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Claims Resolution Specialist in Indonesia with a certificate or diploma education can earn an average salary of 128,400,500 IDR.

  • Bachelor's Degree. A Claims Resolution Specialist in Indonesia with a bachelor's degree education can earn an average salary of 230,401,100 IDR.

Average Salary by Education Chart

Certificate or Diploma
128,400,500 IDR
Bachelor's Degree +80%
230,401,100 IDR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Indonesia is around 60,700,000 to 182,000,000 IDR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Claims Resolution Specialist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Indonesia, a male claims resolution specialist will earn an average of 181,199,700 IDR, while a female claims resolution specialist will earn around 165,599,600 IDR.

This means that a male claims resolution specialist earns approximately 9% more than a female claims resolution specialist for performing the same job.

Average Salary by Gender Chart in Indonesia

Male
181,199,700 IDR
Female -9%
165,599,600 IDR

Claims Resolution Specialist Average Pay Raise in Indonesia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Claims Resolution Specialist in Indonesia is around 11% every 19 months.

The national average pay raise across all professions and industries in Indonesia is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 19 ) × 12  = 7%

What this means is that a Claims Resolution Specialist in Indonesia can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Indonesia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Indonesia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Claims Resolution Specialist Bonus and Incentive Rates in Indonesia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Claims Resolution Specialist is a moderate bonus based job, with 53% of employees reporting at least one bonus in the last 12 months.

47% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 5%.

Received Bonus
53%
No Bonus
47%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Indonesia earn approximately 9% more than private sector employees in the same role.

Public Sector
151,201,000 IDR
Private Sector -9%
139,199,500 IDR

Salaries for Jobs Similar to a Claims Resolution Specialist

In the table below, we have salary information for jobs that are similar to a Claims Resolution Specialist in Indonesia.

Job Title Category Salary
Actuarial Analyst Insurance 207,600,200 IDR
Actuarial Assistant Insurance 146,401,200 IDR
Actuarial Specialist Insurance 148,800,300 IDR
Actuary Insurance 206,398,800 IDR
Adjustment Insurance Clerk Insurance 57,598,800 IDR
Assistant Broker Insurance 101,281,000 IDR
Assistant Claims Manager Insurance 159,601,400 IDR
Associate Insurance Representative Insurance 76,078,800 IDR
Auditing Insurance Manager Insurance 230,401,100 IDR
Broker Insurance 147,600,500 IDR
Claim Advocacy Professional Insurance 160,800,900 IDR
Claims Adjuster Insurance 57,719,800 IDR
Claims Analyst Insurance 80,881,800 IDR
Claims Examiner Insurance 80,881,800 IDR
Claims Manager Insurance 219,601,200 IDR
Claims Processor Insurance 57,961,400 IDR
Claims Representative Insurance 66,359,800 IDR
Claims Supervisor Insurance 154,800,100 IDR
Complaints Specialist Insurance 134,400,400 IDR
Compliance Examiner Insurance 141,598,200 IDR
Compliance Officer Insurance 118,920,100 IDR
Compliance Reviewer Insurance 139,199,500 IDR
Consultant Insurance 148,800,300 IDR
Eligibility Interviewer Insurance 157,201,600 IDR
Eligibility Specialist Insurance 157,201,600 IDR
Insurance Account Manager Insurance 178,800,800 IDR
Insurance Accounts Executive Insurance 159,601,400 IDR
Insurance Adjuster Insurance 139,199,500 IDR
Insurance Agent Insurance 87,118,500 IDR
Insurance Analyst Insurance 152,398,600 IDR
Insurance Appraiser Insurance 153,600,700 IDR
Insurance Claims Clerk Insurance 56,998,400 IDR
Insurance Examiner Insurance 140,401,100 IDR
Insurance Investigator Insurance 145,200,100 IDR
Insurance Manager Insurance 260,400,500 IDR
Insurance Operations Manager Insurance 268,801,500 IDR
Insurance Policy Processing Clerk Insurance 57,118,900 IDR
Insurance Pricing Assistant Insurance 123,599,800 IDR
Insurance Program Manager Insurance 208,801,000 IDR
Insurance Project Manager Insurance 189,600,800 IDR
Insurance Quality Assurance Agent Insurance 134,400,400 IDR
Insurance Sales Agent Insurance 91,560,700 IDR
Insurance Sales Director Insurance 254,401,100 IDR
Insurance Sales Manager Insurance 205,201,300 IDR
Insurance Sales Representative Insurance 80,158,500 IDR
Insurance Team Leader Insurance 159,601,400 IDR
Insurance Underwriter Insurance 118,681,600 IDR
Loss Control Specialist Insurance 154,800,100 IDR
Loss Prevention Investigator Insurance 167,999,600 IDR
Loss Prevention Manager Insurance 212,398,500 IDR
Loss Prevention Specialist Insurance 156,000,100 IDR
Marine Underwriter Insurance 115,918,500 IDR
Medical Auditor Insurance 153,600,700 IDR
Monitoring and Performance Officer Insurance 105,600,200 IDR
Payment Services Specialist Insurance 162,000,100 IDR
Policy Change Director Insurance 243,598,200 IDR
Policy Change Supervisor Insurance 169,198,600 IDR
Policy Change Technician Insurance 75,721,000 IDR
Risk Analyst Insurance 175,200,500 IDR
Risk Management Director Insurance 303,600,800 IDR
Risk Management Supervisor Insurance 196,799,500 IDR
Risk Manager Insurance 292,800,300 IDR
Risk Modeling Manager Insurance 292,800,300 IDR
Title Insurance Typist Insurance 134,400,400 IDR
Training Manager Insurance 176,398,800 IDR

Salary Comparison by City

If you want to compare salaries with different cities in Indonesia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Bandung 183,600,500 IDR
Jakarta 175,200,500 IDR
Makasar 160,800,900 IDR
Malang 153,600,700 IDR
Medan 178,800,800 IDR
Palembang 170,399,900 IDR
Semarang 165,599,600 IDR
Surabaya 170,399,900 IDR
Surakarta 147,600,500 IDR
Tangerang 169,198,600 IDR

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