Average Claims Adjuster Salary in South Africa for 2024

In this article, we will look at the average Claims Adjuster salary for 2024 in South Africa and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the South African rand. To keep things simple, we are using the ZAR currency code instead of the currency symbol R.

How Much Does a Claims Adjuster Make in South Africa?

A Claims Adjuster working in South Africa will typically earn around 148,300 ZAR per year, and this can range from the lowest average salary of about 69,240 ZAR to the highest average salary of 233,900 ZAR.

Average Annual Salary
148,300 ZAR
Average Monthly Salary
12,358 ZAR

Lowest Annual Salary
69,240 ZAR
Lowest Monthly Salary
5,770 ZAR

Highest Annual Salary
233,900 ZAR
Highest Monthly Salary
19,491 ZAR

These are average salaries for a Claims Adjuster in South Africa and include benefits such as housing and transport. It's also possible for a Claims Adjuster to earn more or less than the average salaries shown above.

Claims Adjuster salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Claims Adjuster Salaries in South Africa

So we've looked at the average salaries a Claims Adjuster will earn in South Africa. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Claims Adjuster can earn between 69,240 ZAR and 233,900 ZAR on average in South Africa. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Claims Adjuster in South Africa is 159,400 ZAR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 159,400 ZAR, and 50% of the population earn more than 159,400 ZAR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Claims Adjuster salary in South Africa, 25% of the population are earning less than 104,080 ZAR while 75% of the population earn more than 104,080 ZAR.

75% of the population earn less than 212,500 ZAR, and 25% of the population earn more than 212,500 ZAR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Claims Adjuster Salary by Experience Level in South Africa

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average claims adjuster salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Claims Adjuster in South Africa that has less than two years of experience can expect to earn somewhere in the region of 76,280 ZAR.
  • 2 - 5 Years Experience. With two to five years of experience the average Claims Adjuster salary would increase to 104,600 ZAR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Claims Adjuster, the average salary would be 152,000 ZAR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 187,500 ZAR.
  • 15 - 20 Years Experience. A Claims Adjuster with 15 to 20 years of experience can earn an average of 204,700 ZAR.
  • 20+ Years Experience. For a Claims Adjuster with more than 20 years, the expected average salary increases to 221,500 ZAR.

Average Salary by Experience Chart

0-2 Years
76,280 ZAR
2-5 Years +34%
104,600 ZAR
5-10 Years +48%
152,000 ZAR
10-15 Years +22%
187,500 ZAR
15-20 Years +9%
204,700 ZAR
20+ Years +8%
221,500 ZAR

Claims Adjuster Salary by Education Level in South Africa

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Claims Adjuster in South Africa based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Claims Adjuster in South Africa with a certificate or diploma education can earn an average salary of 88,580 ZAR.

  • Bachelor's Degree. A Claims Adjuster in South Africa with a bachelor's degree education can earn an average salary of 139,100 ZAR.

  • Master's Degree. A Claims Adjuster in South Africa with a master's degree education can earn an average salary of 232,900 ZAR.

Average Salary by Education Chart

Certificate or Diploma
88,580 ZAR
Bachelor's Degree +57%
139,100 ZAR
Master's Degree +68%
232,900 ZAR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in South Africa is around 156,000 to 467,000 ZAR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Claims Adjuster Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In South Africa, a male claims adjuster will earn an average of 157,600 ZAR, while a female claims adjuster will earn around 138,200 ZAR.

This means that a male claims adjuster earns approximately 14% more than a female claims adjuster for performing the same job.

Average Salary by Gender Chart in South Africa

Male
157,600 ZAR
Female -14%
138,200 ZAR

Claims Adjuster Average Pay Raise in South Africa

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Claims Adjuster in South Africa is around 10% every 18 months.

The national average pay raise across all professions and industries in South Africa is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 18 ) × 12  = 7%

What this means is that a Claims Adjuster in South Africa can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in South Africa for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in South Africa.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Claims Adjuster Bonus and Incentive Rates in South Africa

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Claims Adjuster is a low bonus based job, with 32% of employees reporting at least one bonus in the last 12 months.

68% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 0% to 4%.

Received Bonus
32%
No Bonus
68%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in South Africa earn approximately 7% more than private sector employees in the same role.

Public Sector
386,400 ZAR
Private Sector -7%
361,500 ZAR

Salaries for Jobs Similar to a Claims Adjuster

In the table below, we have salary information for jobs that are similar to a Claims Adjuster in South Africa.

Job Title Category Salary
Actuarial Analyst Insurance 533,100 ZAR
Actuarial Assistant Insurance 375,200 ZAR
Actuarial Specialist Insurance 381,800 ZAR
Actuary Insurance 528,600 ZAR
Adjustment Insurance Clerk Insurance 148,300 ZAR
Assistant Broker Insurance 259,100 ZAR
Assistant Claims Manager Insurance 409,000 ZAR
Associate Insurance Representative Insurance 196,800 ZAR
Auditing Insurance Manager Insurance 592,600 ZAR
Broker Insurance 378,800 ZAR
Claim Advocacy Professional Insurance 411,400 ZAR
Claims Analyst Insurance 207,700 ZAR
Claims Examiner Insurance 207,700 ZAR
Claims Manager Insurance 562,600 ZAR
Claims Processor Insurance 150,000 ZAR
Claims Representative Insurance 172,200 ZAR
Claims Resolution Specialist Insurance 440,200 ZAR
Claims Supervisor Insurance 394,500 ZAR
Complaints Specialist Insurance 344,600 ZAR
Compliance Examiner Insurance 362,200 ZAR
Compliance Officer Insurance 305,600 ZAR
Compliance Reviewer Insurance 357,700 ZAR
Consultant Insurance 381,800 ZAR
Eligibility Interviewer Insurance 406,300 ZAR
Eligibility Specialist Insurance 401,300 ZAR
Insurance Account Manager Insurance 459,300 ZAR
Insurance Accounts Executive Insurance 407,300 ZAR
Insurance Adjuster Insurance 357,700 ZAR
Insurance Agent Insurance 221,500 ZAR
Insurance Analyst Insurance 392,300 ZAR
Insurance Appraiser Insurance 394,300 ZAR
Insurance Claims Clerk Insurance 148,300 ZAR
Insurance Examiner Insurance 362,200 ZAR
Insurance Investigator Insurance 369,300 ZAR
Insurance Manager Insurance 667,400 ZAR
Insurance Operations Manager Insurance 691,200 ZAR
Insurance Policy Processing Clerk Insurance 148,300 ZAR
Insurance Pricing Assistant Insurance 315,900 ZAR
Insurance Program Manager Insurance 537,300 ZAR
Insurance Project Manager Insurance 485,200 ZAR
Insurance Quality Assurance Agent Insurance 345,100 ZAR
Insurance Sales Agent Insurance 233,900 ZAR
Insurance Sales Director Insurance 649,700 ZAR
Insurance Sales Manager Insurance 525,700 ZAR
Insurance Sales Representative Insurance 204,000 ZAR
Insurance Team Leader Insurance 409,000 ZAR
Insurance Underwriter Insurance 305,600 ZAR
Loss Control Specialist Insurance 398,300 ZAR
Loss Prevention Investigator Insurance 431,100 ZAR
Loss Prevention Manager Insurance 543,200 ZAR
Loss Prevention Specialist Insurance 398,300 ZAR
Marine Underwriter Insurance 299,500 ZAR
Medical Auditor Insurance 394,800 ZAR
Monitoring and Performance Officer Insurance 272,800 ZAR
Payment Services Specialist Insurance 413,900 ZAR
Policy Change Director Insurance 626,800 ZAR
Policy Change Supervisor Insurance 431,300 ZAR
Policy Change Technician Insurance 194,600 ZAR
Risk Analyst Insurance 447,700 ZAR
Risk Management Director Insurance 778,900 ZAR
Risk Management Supervisor Insurance 504,400 ZAR
Risk Manager Insurance 751,100 ZAR
Risk Modeling Manager Insurance 751,100 ZAR
Title Insurance Typist Insurance 344,600 ZAR
Training Manager Insurance 454,300 ZAR

Salary Comparison by City

If you want to compare salaries with different cities in South Africa, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Bloemfontein 128,900 ZAR
Cape Town 163,800 ZAR
Durban 152,100 ZAR
Johannesburg 154,700 ZAR
Port Elizabeth 143,200 ZAR
Pretoria 148,300 ZAR

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