Average Chain Store Customer Support Salary in Bosnia and Herzegovina for 2024

In this article, we will look at the average Chain Store Customer Support salary for 2024 in Bosnia and Herzegovina and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Bosnia and Herzegovina convertible mark. To keep things simple, we are using the BAM currency code instead of the currency symbol .

How Much Does a Chain Store Customer Support Make in Bosnia and Herzegovina?

A Chain Store Customer Support working in Bosnia and Herzegovina will typically earn around 12,240 BAM per year, and this can range from the lowest average salary of about 6,080 BAM to the highest average salary of 22,420 BAM.

Average Annual Salary
12,240 BAM
Average Monthly Salary
1,020 BAM

Lowest Annual Salary
6,080 BAM
Lowest Monthly Salary
506 BAM

Highest Annual Salary
22,420 BAM
Highest Monthly Salary
1,868 BAM

These are average salaries for a Chain Store Customer Support in Bosnia and Herzegovina and include benefits such as housing and transport. It's also possible for a Chain Store Customer Support to earn more or less than the average salaries shown above.

Chain Store Customer Support salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Chain Store Customer Support Salaries in Bosnia and Herzegovina

So we've looked at the average salaries a Chain Store Customer Support will earn in Bosnia and Herzegovina. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Chain Store Customer Support can earn between 6,080 BAM and 22,420 BAM on average in Bosnia and Herzegovina. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Chain Store Customer Support in Bosnia and Herzegovina is 17,020 BAM. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 17,020 BAM, and 50% of the population earn more than 17,020 BAM.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Chain Store Customer Support salary in Bosnia and Herzegovina, 25% of the population are earning less than 7,820 BAM while 75% of the population earn more than 7,820 BAM.

75% of the population earn less than 19,380 BAM, and 25% of the population earn more than 19,380 BAM.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Chain Store Customer Support Salary by Experience Level in Bosnia and Herzegovina

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average chain store customer support salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Chain Store Customer Support in Bosnia and Herzegovina that has less than two years of experience can expect to earn somewhere in the region of 7,620 BAM.
  • 2 - 5 Years Experience. With two to five years of experience the average Chain Store Customer Support salary would increase to 9,140 BAM.
  • 5 - 10 Years Experience. From five to ten years of experience as a Chain Store Customer Support, the average salary would be 14,920 BAM.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 16,140 BAM.
  • 15 - 20 Years Experience. A Chain Store Customer Support with 15 to 20 years of experience can earn an average of 18,900 BAM.
  • 20+ Years Experience. For a Chain Store Customer Support with more than 20 years, the expected average salary increases to 19,060 BAM.

Average Salary by Experience Chart

0-2 Years
7,620 BAM
2-5 Years +33%
9,140 BAM
5-10 Years +48%
14,920 BAM
10-15 Years +22%
16,140 BAM
15-20 Years +9%
18,900 BAM
20+ Years +8%
19,060 BAM

Chain Store Customer Support Salary by Education Level in Bosnia and Herzegovina

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Chain Store Customer Support in Bosnia and Herzegovina based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Chain Store Customer Support in Bosnia and Herzegovina with a high school education can earn an average salary of 10,100 BAM.

  • Certificate or Diploma. A Chain Store Customer Support in Bosnia and Herzegovina with a certificate or diploma education can earn an average salary of 13,780 BAM.

  • Bachelor's Degree. A Chain Store Customer Support in Bosnia and Herzegovina with a bachelor's degree education can earn an average salary of 20,460 BAM.

Average Salary by Education Chart

High School
10,100 BAM
Certificate or Diploma +57%
13,780 BAM
Bachelor's Degree +68%
20,460 BAM

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Bosnia and Herzegovina is around 11,500 to 34,500 BAM and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Chain Store Customer Support Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Bosnia and Herzegovina, a male chain store customer support will earn an average of 14,660 BAM, while a female chain store customer support will earn around 14,620 BAM.

This means that a male chain store customer support earns approximately 0% more than a female chain store customer support for performing the same job.

Average Salary by Gender Chart in Bosnia and Herzegovina

Male
14,660 BAM
Female -0%
14,620 BAM

Chain Store Customer Support Average Pay Raise in Bosnia and Herzegovina

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Chain Store Customer Support in Bosnia and Herzegovina is around 5% every 29 months.

The national average pay raise across all professions and industries in Bosnia and Herzegovina is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Chain Store Customer Support in Bosnia and Herzegovina can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Bosnia and Herzegovina for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Bosnia and Herzegovina.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Chain Store Customer Support Bonus and Incentive Rates in Bosnia and Herzegovina

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Chain Store Customer Support is a low bonus based job, with 15% of employees reporting at least one bonus in the last 12 months.

85% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 0% to 4%.

Received Bonus
15%
No Bonus
85%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Bosnia and Herzegovina earn approximately 27% more than private sector employees in the same role.

Public Sector
31,400 BAM
Private Sector -27%
24,800 BAM

Salaries for Jobs Similar to a Chain Store Customer Support

In the table below, we have salary information for jobs that are similar to a Chain Store Customer Support in Bosnia and Herzegovina.

Job Title Category Salary
All Rounder Food / Hospitality / Tourism / Catering 10,080 BAM
Assistant Executive Housekeeper Food / Hospitality / Tourism / Catering 9,360 BAM
Assistant Food and Beverage Controller Food / Hospitality / Tourism / Catering 16,880 BAM
Assistant Food and Beverage Director Food / Hospitality / Tourism / Catering 36,020 BAM
Assistant Hospitality Manager Food / Hospitality / Tourism / Catering 38,340 BAM
Assistant Storekeeper Food / Hospitality / Tourism / Catering 7,620 BAM
Assistant Tour Manager Food / Hospitality / Tourism / Catering 17,760 BAM
Baker and Pastrycook Food / Hospitality / Tourism / Catering 10,380 BAM
Bakery Manager Food / Hospitality / Tourism / Catering 19,160 BAM
Bakery Superintendent Food / Hospitality / Tourism / Catering 12,240 BAM
Banquet Captain Food / Hospitality / Tourism / Catering 9,960 BAM
Banquet Manager Food / Hospitality / Tourism / Catering 14,540 BAM
Banquet Server Food / Hospitality / Tourism / Catering 8,560 BAM
Bar Attendant Food / Hospitality / Tourism / Catering 7,080 BAM
Bar Manager Food / Hospitality / Tourism / Catering 17,740 BAM
Bar Supervisor Food / Hospitality / Tourism / Catering 14,620 BAM
Barista Food / Hospitality / Tourism / Catering 9,940 BAM
Bartender Food / Hospitality / Tourism / Catering 12,300 BAM
Bellman Food / Hospitality / Tourism / Catering 7,240 BAM
Beverage Manager Food / Hospitality / Tourism / Catering 21,980 BAM
Bistro Attendant Food / Hospitality / Tourism / Catering 9,440 BAM
Buffet Chef Food / Hospitality / Tourism / Catering 16,720 BAM
Buffet Host Food / Hospitality / Tourism / Catering 10,380 BAM
Buffet Manager Food / Hospitality / Tourism / Catering 19,860 BAM
Butcher and Slaughterer Food / Hospitality / Tourism / Catering 5,960 BAM
Cafeteria Assistant Food / Hospitality / Tourism / Catering 9,980 BAM
Cafeteria Manager Food / Hospitality / Tourism / Catering 16,140 BAM
Cafeteria Supervisor Food / Hospitality / Tourism / Catering 13,060 BAM
Cake Decorator Food / Hospitality / Tourism / Catering 12,020 BAM
Casino Shift Manager Food / Hospitality / Tourism / Catering 30,700 BAM
Chef Food / Hospitality / Tourism / Catering 16,340 BAM
Chef De Cuisine Food / Hospitality / Tourism / Catering 26,020 BAM
Club Manager Food / Hospitality / Tourism / Catering 33,960 BAM
Cluster Director Food / Hospitality / Tourism / Catering 41,980 BAM
Cluster Revenue Manager Food / Hospitality / Tourism / Catering 34,080 BAM
Cocktail Server Food / Hospitality / Tourism / Catering 9,440 BAM
Coffee Shop Manager Food / Hospitality / Tourism / Catering 31,180 BAM
Concierge Food / Hospitality / Tourism / Catering 7,080 BAM
Confectionery Baker Food / Hospitality / Tourism / Catering 12,300 BAM
Conference and Sales Coordinator Food / Hospitality / Tourism / Catering 17,100 BAM
Conference Services Manager Food / Hospitality / Tourism / Catering 20,500 BAM
Cook Food / Hospitality / Tourism / Catering 17,260 BAM
Corporate Sous Chef Food / Hospitality / Tourism / Catering 24,800 BAM
Corporate Travel Consultant Food / Hospitality / Tourism / Catering 24,720 BAM
Croupier Food / Hospitality / Tourism / Catering 9,940 BAM
Culinary Assistant Food / Hospitality / Tourism / Catering 8,960 BAM
Culinary Associate Food / Hospitality / Tourism / Catering 8,780 BAM
Demi Chef Food / Hospitality / Tourism / Catering 19,220 BAM
Dietary Aide Food / Hospitality / Tourism / Catering 17,560 BAM
Dining Room Supervisor Food / Hospitality / Tourism / Catering 14,140 BAM
Dishwasher Food / Hospitality / Tourism / Catering 7,620 BAM
Duty Manager Food / Hospitality / Tourism / Catering 20,940 BAM
Events Coordinator Food / Hospitality / Tourism / Catering 11,360 BAM
Executive Chef Food / Hospitality / Tourism / Catering 21,380 BAM
Executive Pastry Chef Food / Hospitality / Tourism / Catering 15,760 BAM
Fast Food Cook Food / Hospitality / Tourism / Catering 15,880 BAM
Fast Food Shift Supervisor Food / Hospitality / Tourism / Catering 14,140 BAM
Fine Dining Cook Food / Hospitality / Tourism / Catering 23,260 BAM
Fine Dining Restaurant Chef Food / Hospitality / Tourism / Catering 23,140 BAM
Fleet Manager Food / Hospitality / Tourism / Catering 43,480 BAM
Food and Beverage Manager Food / Hospitality / Tourism / Catering 35,300 BAM
Food Consultant Food / Hospitality / Tourism / Catering 27,040 BAM
Food Safety Coordinator Food / Hospitality / Tourism / Catering 20,500 BAM
Food Server Food / Hospitality / Tourism / Catering 7,240 BAM
Food Service Director Food / Hospitality / Tourism / Catering 34,160 BAM
Food Service Manager Food / Hospitality / Tourism / Catering 35,420 BAM
Food Service Sales Food / Hospitality / Tourism / Catering 23,380 BAM
Food Service Worker Food / Hospitality / Tourism / Catering 10,100 BAM
Front Desk Agent Food / Hospitality / Tourism / Catering 12,020 BAM
Front Desk Clerk Food / Hospitality / Tourism / Catering 12,020 BAM
Front Office Manager Food / Hospitality / Tourism / Catering 18,280 BAM
Guest Service Executive Food / Hospitality / Tourism / Catering 28,860 BAM
Guest Service Representative Food / Hospitality / Tourism / Catering 10,080 BAM
Head Chef Food / Hospitality / Tourism / Catering 21,380 BAM
Head Concierge Food / Hospitality / Tourism / Catering 13,900 BAM
Hospitality Director Food / Hospitality / Tourism / Catering 50,020 BAM
Hostess / Host Food / Hospitality / Tourism / Catering 9,140 BAM
Hotel Desk Clerk Food / Hospitality / Tourism / Catering 9,740 BAM
Hotel Maid Food / Hospitality / Tourism / Catering 7,620 BAM
Hotel Manager Food / Hospitality / Tourism / Catering 50,080 BAM
Hotel Sales Manager Food / Hospitality / Tourism / Catering 39,160 BAM
Hotel Service Supervisor Food / Hospitality / Tourism / Catering 27,480 BAM
Hotel Staff Food / Hospitality / Tourism / Catering 8,100 BAM
Inventory Coordinator Food / Hospitality / Tourism / Catering 10,220 BAM
Kitchen Manager Food / Hospitality / Tourism / Catering 18,780 BAM
Kitchen Staff Food / Hospitality / Tourism / Catering 10,320 BAM
Kitchen Supervisor Food / Hospitality / Tourism / Catering 17,100 BAM
Line Cook Food / Hospitality / Tourism / Catering 14,140 BAM
Luggage Porter Food / Hospitality / Tourism / Catering 6,280 BAM
Motel Manager Food / Hospitality / Tourism / Catering 26,400 BAM
Pastry Chef Food / Hospitality / Tourism / Catering 14,660 BAM
Pastrycooking and Baking Assistant Food / Hospitality / Tourism / Catering 9,140 BAM
Production Operator Food / Hospitality / Tourism / Catering 15,880 BAM
Quality, Health and Safety Coordinator Food / Hospitality / Tourism / Catering 17,100 BAM
Receptionist Food / Hospitality / Tourism / Catering 8,880 BAM
Regional Restaurant Manager Food / Hospitality / Tourism / Catering 41,560 BAM
Restaurant Manager Food / Hospitality / Tourism / Catering 31,520 BAM
Restaurant Server Food / Hospitality / Tourism / Catering 7,800 BAM
Room Reservations Manager Food / Hospitality / Tourism / Catering 35,500 BAM
Room Service Manager Food / Hospitality / Tourism / Catering 33,960 BAM
Sous Chef Food / Hospitality / Tourism / Catering 20,300 BAM
Special Events Coordinator Food / Hospitality / Tourism / Catering 21,560 BAM
Supervisor of Food Services Food / Hospitality / Tourism / Catering 22,540 BAM
Tour Consultant Food / Hospitality / Tourism / Catering 25,160 BAM
Tour Guide Food / Hospitality / Tourism / Catering 16,880 BAM
Tour Manager Food / Hospitality / Tourism / Catering 22,420 BAM
Travel Agent Food / Hospitality / Tourism / Catering 18,780 BAM
Travel Consultant Food / Hospitality / Tourism / Catering 24,200 BAM
Waiter / Waitress Food / Hospitality / Tourism / Catering 7,080 BAM

Salary Comparison by City

If you want to compare salaries with different cities in Bosnia and Herzegovina, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Banja Luka 15,580 BAM
Medjugorje 13,780 BAM
Mostar 13,560 BAM
Sarajevo 15,760 BAM
Tuzla 13,100 BAM
Zenica 13,100 BAM

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