Average Call Center Scheduler Salary in Bangladesh for 2024

In this article, we will look at the average Call Center Scheduler salary for 2024 in Bangladesh and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Bangladeshi taka. To keep things simple, we are using the BDT currency code instead of the currency symbol ৳.

How Much Does a Call Center Scheduler Make in Bangladesh?

A Call Center Scheduler working in Bangladesh will typically earn around 137,400 BDT per year, and this can range from the lowest average salary of about 63,500 BDT to the highest average salary of 216,800 BDT.

Average Annual Salary
137,400 BDT
Average Monthly Salary
11,450 BDT

Lowest Annual Salary
63,500 BDT
Lowest Monthly Salary
5,291 BDT

Highest Annual Salary
216,800 BDT
Highest Monthly Salary
18,066 BDT

These are average salaries for a Call Center Scheduler in Bangladesh and include benefits such as housing and transport. It's also possible for a Call Center Scheduler to earn more or less than the average salaries shown above.

Call Center Scheduler salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Call Center Scheduler Salaries in Bangladesh

So we've looked at the average salaries a Call Center Scheduler will earn in Bangladesh. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Call Center Scheduler can earn between 63,500 BDT and 216,800 BDT on average in Bangladesh. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Call Center Scheduler in Bangladesh is 148,300 BDT. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 148,300 BDT, and 50% of the population earn more than 148,300 BDT.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Call Center Scheduler salary in Bangladesh, 25% of the population are earning less than 96,220 BDT while 75% of the population earn more than 96,220 BDT.

75% of the population earn less than 197,600 BDT, and 25% of the population earn more than 197,600 BDT.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Call Center Scheduler Salary by Experience Level in Bangladesh

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average call center scheduler salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Call Center Scheduler in Bangladesh that has less than two years of experience can expect to earn somewhere in the region of 72,120 BDT.
  • 2 - 5 Years Experience. With two to five years of experience the average Call Center Scheduler salary would increase to 96,720 BDT.
  • 5 - 10 Years Experience. From five to ten years of experience as a Call Center Scheduler, the average salary would be 142,300 BDT.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 172,200 BDT.
  • 15 - 20 Years Experience. A Call Center Scheduler with 15 to 20 years of experience can earn an average of 187,300 BDT.
  • 20+ Years Experience. For a Call Center Scheduler with more than 20 years, the expected average salary increases to 204,700 BDT.

Average Salary by Experience Chart

0-2 Years
72,120 BDT
2-5 Years +34%
96,720 BDT
5-10 Years +48%
142,300 BDT
10-15 Years +22%
172,200 BDT
15-20 Years +9%
187,300 BDT
20+ Years +8%
204,700 BDT

Call Center Scheduler Salary by Education Level in Bangladesh

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Call Center Scheduler in Bangladesh based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Call Center Scheduler in Bangladesh with a high school education can earn an average salary of 82,200 BDT.

  • Certificate or Diploma. A Call Center Scheduler in Bangladesh with a certificate or diploma education can earn an average salary of 129,000 BDT.

  • Bachelor's Degree. A Call Center Scheduler in Bangladesh with a bachelor's degree education can earn an average salary of 214,000 BDT.

Average Salary by Education Chart

High School
82,200 BDT
Certificate or Diploma +57%
129,000 BDT
Bachelor's Degree +68%
214,000 BDT

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Bangladesh is around 130,000 to 390,000 BDT and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Call Center Scheduler Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Bangladesh, a male call center scheduler will earn an average of 151,800 BDT, while a female call center scheduler will earn around 125,100 BDT.

This means that a male call center scheduler earns approximately 21% more than a female call center scheduler for performing the same job.

Average Salary by Gender Chart in Bangladesh

Male
151,800 BDT
Female -21%
125,100 BDT

Call Center Scheduler Average Pay Raise in Bangladesh

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Call Center Scheduler in Bangladesh is around 6% every 28 months.

The national average pay raise across all professions and industries in Bangladesh is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 6 ÷ 28 ) × 12  = 3%

What this means is that a Call Center Scheduler in Bangladesh can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Bangladesh for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Bangladesh.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Call Center Scheduler Bonus and Incentive Rates in Bangladesh

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Call Center Scheduler is a low bonus based job, with 40% of employees reporting at least one bonus in the last 12 months.

60% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus
40%
No Bonus
60%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Bangladesh earn approximately 25% more than private sector employees in the same role.

Public Sector
345,700 BDT
Private Sector -25%
277,400 BDT

Salaries for Jobs Similar to a Call Center Scheduler

In the table below, we have salary information for jobs that are similar to a Call Center Scheduler in Bangladesh.

Job Title Category Salary
Account Representative Customer Service and Call Center 139,100 BDT
Account Service Representative Customer Service and Call Center 139,100 BDT
Business Support Specialist Customer Service and Call Center 208,600 BDT
Call Center Advisor Customer Service and Call Center 152,000 BDT
Call Center Duty Manager Customer Service and Call Center 201,100 BDT
Call Center Manager Customer Service and Call Center 406,300 BDT
Call Center Manager Customer Service and Call Center 407,300 BDT
Call Center Quality Analyst Customer Service and Call Center 253,400 BDT
Call Center Representative Customer Service and Call Center 115,520 BDT
Call Center Representative Customer Service and Call Center 117,520 BDT
Call Center Scheduling Manager Customer Service and Call Center 201,100 BDT
Call Center Supervisor Customer Service and Call Center 174,000 BDT
Call Center Team Leader Customer Service and Call Center 209,700 BDT
Client Engagement Specialest Customer Service and Call Center 233,900 BDT
Client Executive Customer Service and Call Center 159,500 BDT
Client Liaison Officer Customer Service and Call Center 113,560 BDT
Client Relations Manager Customer Service and Call Center 412,000 BDT
Client Relationship Executive Customer Service and Call Center 381,800 BDT
Client Relationship Manager Customer Service and Call Center 417,200 BDT
Client Service Analyst Customer Service and Call Center 247,800 BDT
Client Service Representative Customer Service and Call Center 116,380 BDT
Client Strategy Specialist Customer Service and Call Center 257,700 BDT
Contracts Specialist Customer Service and Call Center 191,600 BDT
Customer Care Officer Customer Service and Call Center 127,700 BDT
Customer Care Representative Customer Service and Call Center 117,440 BDT
Customer Center Supervisor Customer Service and Call Center 150,000 BDT
Customer Experience Analyst Customer Service and Call Center 150,000 BDT
Customer Experience Manager Customer Service and Call Center 414,000 BDT
Customer Experience Specialist Customer Service and Call Center 268,900 BDT
Customer Fulfillment Specialist Customer Service and Call Center 251,500 BDT
Customer Insights Analyst Customer Service and Call Center 266,000 BDT
Customer Problem Manager Customer Service and Call Center 259,100 BDT
Customer Relations Manager Customer Service and Call Center 430,500 BDT
Customer Relations Specialist Customer Service and Call Center 243,000 BDT
Customer Sales Representative Customer Service and Call Center 123,400 BDT
Customer Sales Support Customer Service and Call Center 128,500 BDT
Customer Service Administration Customer Service and Call Center 142,300 BDT
Customer Service Advisor Customer Service and Call Center 258,400 BDT
Customer Service Agent Customer Service and Call Center 115,740 BDT
Customer Service Associate Customer Service and Call Center 123,400 BDT
Customer Service Coordinator Customer Service and Call Center 143,200 BDT
Customer Service Country Manager Customer Service and Call Center 483,800 BDT
Customer Service Executive Customer Service and Call Center 288,700 BDT
Customer Service Manager Customer Service and Call Center 445,100 BDT
Customer Service Manager Customer Service and Call Center 453,200 BDT
Customer Service Officer Customer Service and Call Center 125,100 BDT
Customer Service Representative Customer Service and Call Center 127,700 BDT
Customer Service Sales Support Customer Service and Call Center 118,800 BDT
Customer Service Specialist Customer Service and Call Center 124,400 BDT
Customer Service Supervisor Customer Service and Call Center 181,600 BDT
Customer Service Team Leader Customer Service and Call Center 259,100 BDT
Customer Service Trainer Customer Service and Call Center 216,800 BDT
Customer Service Working Supervisor Customer Service and Call Center 197,600 BDT
Customer Solutions Representative Customer Service and Call Center 263,900 BDT
Customer Success Manager Customer Service and Call Center 421,400 BDT
Customer Success Specialist Customer Service and Call Center 253,400 BDT
Customer Support Agent Customer Service and Call Center 119,860 BDT
Dispute Resolution Specialist Customer Service and Call Center 222,300 BDT
Field Service Representative Customer Service and Call Center 125,700 BDT
Guest Relations Officer Customer Service and Call Center 96,500 BDT
Guest Service Agent Customer Service and Call Center 97,060 BDT
Inbound Call Center Representative Customer Service and Call Center 119,900 BDT
Inbound Sales Representative Customer Service and Call Center 125,100 BDT
Internet Banking Supervisor Customer Service and Call Center 378,800 BDT
Lead Administrator Customer Service and Call Center 247,800 BDT
Logistics Coordinator Customer Service and Call Center 136,200 BDT
Operations Support Manager Customer Service and Call Center 352,000 BDT
Real Time Analyst Customer Service and Call Center 243,000 BDT
Regional Account Manager Customer Service and Call Center 386,400 BDT
Service Administrator Customer Service and Call Center 197,600 BDT
Service Delivery Manager Customer Service and Call Center 401,300 BDT
Service Writer Customer Service and Call Center 95,600 BDT
Sourcing Assistant Customer Service and Call Center 83,060 BDT
Telephone Operator Customer Service and Call Center 89,960 BDT
Vendor Administration Specialist Customer Service and Call Center 152,300 BDT
Workforce Manager Customer Service and Call Center 265,000 BDT

Salary Comparison by City

If you want to compare salaries with different cities in Bangladesh, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Barisal 137,400 BDT
Bogra 148,300 BDT
Chandpur 128,500 BDT
Chittagong 152,300 BDT
Coxs Bazar 137,400 BDT
Dhaka 152,000 BDT
Jamalpur 124,400 BDT
Jessore 134,600 BDT
Khulna 143,200 BDT
Rajshahi 150,000 BDT
St. Martin 117,440 BDT
Sylhet 143,200 BDT

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