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Average Call Center Duty Manager Salary in Yemen for 2026

A call center duty manager in Yemen earns about 275,800 YER a year. That's 31% below the national average of 397,900 YER.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Yemen sit around 125,700 YER a year, while the very top stretches to 437,900 YER. Everything on this page is in Yemeni rial (YER, symbol ﷼), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Yemen, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center duty manager make in Yemen?

Average salary
275,800 YER
22,983 YER per month
Lowest reported
125,700 YER
10,475 YER per month
Highest reported
437,900 YER
36,491 YER per month

A typical call center duty manager working in Yemen brings home around 22,983 YER a month before tax. Entry-level pay starts near 125,700 YER, and the top of the ladder reaches roughly 437,900 YER for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center duty manager working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center duty manager pay ranges in Yemen

A good way to think about salary in Yemen is to look at the distribution rather than the headline average. Half of all call center duty managers in Yemen earn less than 297,000 YER a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 192,600 YER (the 25th percentile), and a quarter clear 398,300 YER (the 75th percentile). The middle 50% of call center duty managers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 125,700 YER. The highest stretch to 437,900 YER, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

125,700
Low
297,000
Median
437,900
High
192,600
25th
398,300
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in YER

Call center duty manager pay by experience in Yemen

Years of experience is the single biggest lever on pay for a call center duty manager in Yemen, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center duty manager salary changes as you move through the career ladder.

  • 0-2 Years
    142,300 YER
  • 2-5 Years
    +35% from previous
    191,600 YER
  • 5-10 Years
    +47% from previous
    282,500 YER
  • 10-15 Years
    +22% from previous
    345,700 YER
  • 15-20 Years
    +9% from previous
    378,300 YER
  • 20+ Years
    +9% from previous
    411,400 YER

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 47%. That is the point at which a call center duty manager typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center duty manager pay by education in Yemen

Education sits alongside experience as one of the biggest factors driving call center duty manager pay in Yemen. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center duty manager salary in Yemen broken down by the highest level of education a worker has completed.

  • High School
    175,900 YER
  • Certificate or Diploma
    +19% from previous
    208,600 YER
  • Bachelor's Degree
    +45% from previous
    301,600 YER
  • Master's Degree
    +31% from previous
    394,500 YER

Call center duty manager gender pay gap in Yemen

The gender pay gap is a stubborn feature of almost every labour market, and Yemen is no exception. Male call center duty managers in Yemen earn an average of 308,900 YER a year, while female call center duty managers earn around 246,200 YER. That works out to a 25% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Duty Manager gender pay gap

20%

Men earn this much more than women on average in Yemen.

Men 308,900 YER
Women 246,200 YER

Pay raises for a call center duty manager in Yemen

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Yemen sees a raise of about 6% every 30 months, which works out to roughly 2% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Yemen, the national average raise is around 4% every 29 months.

By industry

Industries with the highest pay raises in Yemen:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
    1%
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center duty manager bonus rates in Yemen

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

41%

41% of call center duty managers in Yemen reported a bonus of some kind in the past twelve months. That makes a call center duty manager a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 2% to 7% of base salary. The remaining 59% of call center duty managers reported no bonus at all over the same period.

Which careers pay bonuses in Yemen

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center duty manager: public vs private sector pay

Public-sector pay in Yemen is about 11% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

10%

Public-sector workers earn this much more than private-sector workers in Yemen on average.

Public sector 428,400 YER
Private sector 386,400 YER

Call center duty manager salary by city in Yemen

Call center duty manager pay is not even across Yemen. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Aden
  • Sanaa
  • Taizz
LocationTypeAverageMedianRange
AdenCity282,300 YER307,400 YER128,900-450,300 YER
SanaaCity267,100 YER290,800 YER125,100-425,100 YER
TaizzCity249,600 YER271,300 YER117,100-398,300 YER


Call Center Duty Manager in Yemen: FAQs

  • How much does a call center duty manager make per month in Yemen?

    A call center duty manager in Yemen earns about 22,983 YER a month before tax, based on an annual average of 275,800 YER.

  • What's the salary range for a call center duty manager in Yemen?

    Entry-level call center duty managers in Yemen start near 125,700 YER. Top-end pay reaches around 437,900 YER. The middle 50% of earners sit between 192,600 and 398,300 YER.

  • Is the median call center duty manager salary in Yemen higher or lower than the average?

    The median is 297,000 YER, higher than the average of 275,800 YER. Half of call center duty managers in Yemen earn below the median, half earn above it.

  • What's the gender pay gap for call center duty managers in Yemen?

    Men working as a call center duty manager in Yemen earn around 25% more than women on average (308,900 vs 246,200 YER a year).

  • Do call center duty managers in Yemen get bonuses?

    About 41% of call center duty managers in Yemen reported a bonus in the past 12 months. Reported bonuses ranged from 2% to 7% of base salary.

  • Do call center duty managers earn more in the public or private sector in Yemen?

    In Yemen, the public sector pays a call center duty manager about 11% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center duty managers in Yemen get a pay raise?

    A call center duty manager in Yemen sees a raise of around 6% every 30 months, equivalent to roughly 2% a year.