Average Call Center Advisor Salary in Guinea for 2024

In this article, we will look at the average Call Center Advisor salary for 2024 in Guinea and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Guinean franc. To keep things simple, we are using the GNF currency code instead of the currency symbol Fr.

How Much Does a Call Center Advisor Make in Guinea?

A Call Center Advisor working in Guinea will typically earn around 38,521,100 GNF per year, and this can range from the lowest average salary of about 20,760,500 GNF to the highest average salary of 58,199,900 GNF.

Average Annual Salary
38,521,100 GNF
Average Monthly Salary
3,210,091 GNF

Lowest Annual Salary
20,760,500 GNF
Lowest Monthly Salary
1,730,041 GNF

Highest Annual Salary
58,199,900 GNF
Highest Monthly Salary
4,849,991 GNF

These are average salaries for a Call Center Advisor in Guinea and include benefits such as housing and transport. It's also possible for a Call Center Advisor to earn more or less than the average salaries shown above.

Call Center Advisor salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Call Center Advisor Salaries in Guinea

So we've looked at the average salaries a Call Center Advisor will earn in Guinea. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Call Center Advisor can earn between 20,760,500 GNF and 58,199,900 GNF on average in Guinea. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Call Center Advisor in Guinea is 35,398,900 GNF. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 35,398,900 GNF, and 50% of the population earn more than 35,398,900 GNF.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Call Center Advisor salary in Guinea, 25% of the population are earning less than 25,321,400 GNF while 75% of the population earn more than 25,321,400 GNF.

75% of the population earn less than 43,081,400 GNF, and 25% of the population earn more than 43,081,400 GNF.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Call Center Advisor Salary by Experience Level in Guinea

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average call center advisor salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Call Center Advisor in Guinea that has less than two years of experience can expect to earn somewhere in the region of 24,119,700 GNF.
  • 2 - 5 Years Experience. With two to five years of experience the average Call Center Advisor salary would increase to 30,479,000 GNF.
  • 5 - 10 Years Experience. From five to ten years of experience as a Call Center Advisor, the average salary would be 40,199,100 GNF.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 47,401,700 GNF.
  • 15 - 20 Years Experience. A Call Center Advisor with 15 to 20 years of experience can earn an average of 52,438,500 GNF.
  • 20+ Years Experience. For a Call Center Advisor with more than 20 years, the expected average salary increases to 55,801,900 GNF.

Average Salary by Experience Chart

0-2 Years
24,119,700 GNF
2-5 Years +26%
30,479,000 GNF
5-10 Years +32%
40,199,100 GNF
10-15 Years +18%
47,401,700 GNF
15-20 Years +11%
52,438,500 GNF
20+ Years +6%
55,801,900 GNF

Call Center Advisor Salary by Education Level in Guinea

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Call Center Advisor in Guinea based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Call Center Advisor in Guinea with a high school education can earn an average salary of 29,399,100 GNF.

  • Certificate or Diploma. A Call Center Advisor in Guinea with a certificate or diploma education can earn an average salary of 33,119,100 GNF.

  • Bachelor's Degree. A Call Center Advisor in Guinea with a bachelor's degree education can earn an average salary of 43,559,400 GNF.

  • Master's Degree. A Call Center Advisor in Guinea with a master's degree education can earn an average salary of 54,118,500 GNF.

Average Salary by Education Chart

High School
29,399,100 GNF
Certificate or Diploma +13%
33,119,100 GNF
Bachelor's Degree +32%
43,559,400 GNF
Master's Degree +24%
54,118,500 GNF

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Guinea is around 35,000,000 to 105,000,000 GNF and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Call Center Advisor Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Guinea, a male call center advisor will earn an average of 39,960,800 GNF, while a female call center advisor will earn around 36,480,500 GNF.

This means that a male call center advisor earns approximately 10% more than a female call center advisor for performing the same job.

Average Salary by Gender Chart in Guinea

Male
39,960,800 GNF
Female -10%
36,480,500 GNF

Call Center Advisor Average Pay Raise in Guinea

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Call Center Advisor in Guinea is around 5% every 29 months.

The national average pay raise across all professions and industries in Guinea is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Call Center Advisor in Guinea can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Guinea for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Guinea.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
1%
Energy
2%
Information Technology
3%
Healthcare
4%
Travel
5%
Construction
6%
Education
7%

Call Center Advisor Bonus and Incentive Rates in Guinea

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Call Center Advisor is a low bonus based job, with 32% of employees reporting at least one bonus in the last 12 months.

68% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 4% to 5%.

Received Bonus
32%
No Bonus
68%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Guinea earn approximately 11% more than private sector employees in the same role.

Public Sector
87,358,200 GNF
Private Sector -11%
78,960,300 GNF

Salaries for Jobs Similar to a Call Center Advisor

In the table below, we have salary information for jobs that are similar to a Call Center Advisor in Guinea.

Job Title Category Salary
Account Representative Customer Service and Call Center 37,681,400 GNF
Account Service Representative Customer Service and Call Center 35,878,200 GNF
Business Support Specialist Customer Service and Call Center 50,759,100 GNF
Call Center Duty Manager Customer Service and Call Center 52,681,700 GNF
Call Center Manager Customer Service and Call Center 94,561,900 GNF
Call Center Manager Customer Service and Call Center 99,000,200 GNF
Call Center Quality Analyst Customer Service and Call Center 57,118,900 GNF
Call Center Representative Customer Service and Call Center 29,881,100 GNF
Call Center Representative Customer Service and Call Center 31,320,700 GNF
Call Center Scheduler Customer Service and Call Center 36,001,200 GNF
Call Center Scheduling Manager Customer Service and Call Center 51,598,300 GNF
Call Center Supervisor Customer Service and Call Center 42,119,100 GNF
Call Center Team Leader Customer Service and Call Center 52,319,400 GNF
Client Engagement Specialest Customer Service and Call Center 56,641,700 GNF
Client Executive Customer Service and Call Center 41,761,800 GNF
Client Liaison Officer Customer Service and Call Center 29,519,900 GNF
Client Relations Manager Customer Service and Call Center 113,159,000 GNF
Client Relationship Executive Customer Service and Call Center 95,880,900 GNF
Client Relationship Manager Customer Service and Call Center 112,679,000 GNF
Client Service Analyst Customer Service and Call Center 60,958,800 GNF
Client Service Representative Customer Service and Call Center 29,641,500 GNF
Client Strategy Specialist Customer Service and Call Center 61,561,100 GNF
Contracts Specialist Customer Service and Call Center 50,878,500 GNF
Customer Care Officer Customer Service and Call Center 30,119,100 GNF
Customer Care Representative Customer Service and Call Center 29,399,100 GNF
Customer Center Supervisor Customer Service and Call Center 34,441,600 GNF
Customer Experience Analyst Customer Service and Call Center 37,201,700 GNF
Customer Experience Manager Customer Service and Call Center 113,038,500 GNF
Customer Experience Specialist Customer Service and Call Center 65,401,000 GNF
Customer Fulfillment Specialist Customer Service and Call Center 59,040,700 GNF
Customer Insights Analyst Customer Service and Call Center 61,321,600 GNF
Customer Problem Manager Customer Service and Call Center 64,920,700 GNF
Customer Relations Manager Customer Service and Call Center 105,358,700 GNF
Customer Relations Specialist Customer Service and Call Center 66,598,300 GNF
Customer Sales Representative Customer Service and Call Center 29,041,200 GNF
Customer Sales Support Customer Service and Call Center 29,881,100 GNF
Customer Service Administration Customer Service and Call Center 39,001,000 GNF
Customer Service Advisor Customer Service and Call Center 68,518,700 GNF
Customer Service Agent Customer Service and Call Center 31,201,500 GNF
Customer Service Associate Customer Service and Call Center 28,919,800 GNF
Customer Service Coordinator Customer Service and Call Center 37,078,800 GNF
Customer Service Country Manager Customer Service and Call Center 122,398,700 GNF
Customer Service Executive Customer Service and Call Center 69,840,500 GNF
Customer Service Manager Customer Service and Call Center 103,800,400 GNF
Customer Service Manager Customer Service and Call Center 108,119,100 GNF
Customer Service Officer Customer Service and Call Center 30,360,800 GNF
Customer Service Representative Customer Service and Call Center 28,560,900 GNF
Customer Service Sales Support Customer Service and Call Center 29,161,000 GNF
Customer Service Specialist Customer Service and Call Center 30,119,100 GNF
Customer Service Supervisor Customer Service and Call Center 46,319,900 GNF
Customer Service Team Leader Customer Service and Call Center 70,079,900 GNF
Customer Service Trainer Customer Service and Call Center 57,118,900 GNF
Customer Service Working Supervisor Customer Service and Call Center 51,238,900 GNF
Customer Solutions Representative Customer Service and Call Center 66,240,600 GNF
Customer Success Manager Customer Service and Call Center 96,118,100 GNF
Customer Success Specialist Customer Service and Call Center 67,321,200 GNF
Customer Support Agent Customer Service and Call Center 29,278,200 GNF
Dispute Resolution Specialist Customer Service and Call Center 54,600,600 GNF
Field Service Representative Customer Service and Call Center 30,961,800 GNF
Guest Relations Officer Customer Service and Call Center 23,280,700 GNF
Guest Service Agent Customer Service and Call Center 24,599,500 GNF
Inbound Call Center Representative Customer Service and Call Center 29,041,200 GNF
Inbound Sales Representative Customer Service and Call Center 28,801,400 GNF
Internet Banking Supervisor Customer Service and Call Center 94,201,900 GNF
Lead Administrator Customer Service and Call Center 61,080,900 GNF
Logistics Coordinator Customer Service and Call Center 32,639,300 GNF
Operations Support Manager Customer Service and Call Center 93,478,400 GNF
Real Time Analyst Customer Service and Call Center 58,079,300 GNF
Regional Account Manager Customer Service and Call Center 100,321,300 GNF
Service Administrator Customer Service and Call Center 46,080,100 GNF
Service Delivery Manager Customer Service and Call Center 105,358,700 GNF
Service Writer Customer Service and Call Center 26,280,300 GNF
Sourcing Assistant Customer Service and Call Center 22,441,700 GNF
Telephone Operator Customer Service and Call Center 23,280,700 GNF
Vendor Administration Specialist Customer Service and Call Center 39,358,400 GNF
Workforce Manager Customer Service and Call Center 60,598,100 GNF

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