Average Customer Success Specialist Salary in Poland for 2024

In this article, we will look at the average Customer Success Specialist salary for 2024 in Poland and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Polish złoty. To keep things simple, we are using the PLN currency code instead of the currency symbol zł.

How Much Does a Customer Success Specialist Make in Poland?

A Customer Success Specialist working in Poland will typically earn around 70,840 PLN per year, and this can range from the lowest average salary of about 38,680 PLN to the highest average salary of 109,520 PLN.

Average Annual Salary
70,840 PLN
Average Monthly Salary
5,903 PLN

Lowest Annual Salary
38,680 PLN
Lowest Monthly Salary
3,223 PLN

Highest Annual Salary
109,520 PLN
Highest Monthly Salary
9,126 PLN

These are average salaries for a Customer Success Specialist in Poland and include benefits such as housing and transport. It's also possible for a Customer Success Specialist to earn more or less than the average salaries shown above.

Customer Success Specialist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Success Specialist Salaries in Poland

So we've looked at the average salaries a Customer Success Specialist will earn in Poland. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Success Specialist can earn between 38,680 PLN and 109,520 PLN on average in Poland. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Success Specialist in Poland is 66,120 PLN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 66,120 PLN, and 50% of the population earn more than 66,120 PLN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Success Specialist salary in Poland, 25% of the population are earning less than 48,160 PLN while 75% of the population earn more than 48,160 PLN.

75% of the population earn less than 82,720 PLN, and 25% of the population earn more than 82,720 PLN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Success Specialist Salary by Experience Level in Poland

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer success specialist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Success Specialist in Poland that has less than two years of experience can expect to earn somewhere in the region of 43,340 PLN.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Success Specialist salary would increase to 52,300 PLN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Success Specialist, the average salary would be 78,160 PLN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 91,320 PLN.
  • 15 - 20 Years Experience. A Customer Success Specialist with 15 to 20 years of experience can earn an average of 97,300 PLN.
  • 20+ Years Experience. For a Customer Success Specialist with more than 20 years, the expected average salary increases to 103,260 PLN.

Average Salary by Experience Chart

0-2 Years
43,340 PLN
2-5 Years +23%
52,300 PLN
5-10 Years +42%
78,160 PLN
10-15 Years +17%
91,320 PLN
15-20 Years +10%
97,300 PLN
20+ Years +6%
103,260 PLN

Customer Success Specialist Salary by Education Level in Poland

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Success Specialist in Poland based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Success Specialist in Poland with a high school education can earn an average salary of 52,300 PLN.

  • Certificate or Diploma. A Customer Success Specialist in Poland with a certificate or diploma education can earn an average salary of 74,380 PLN.

  • Bachelor's Degree. A Customer Success Specialist in Poland with a bachelor's degree education can earn an average salary of 105,940 PLN.

Average Salary by Education Chart

High School
52,300 PLN
Certificate or Diploma +40%
74,380 PLN
Bachelor's Degree +42%
105,940 PLN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Poland is around 37,800 to 113,000 PLN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Success Specialist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Poland, a male customer success specialist will earn an average of 69,060 PLN, while a female customer success specialist will earn around 73,760 PLN.

This means that a male customer success specialist earns approximately 6% less than a female customer success specialist for performing the same job.

Average Salary by Gender Chart in Poland

Male
69,060 PLN
Female +6%
73,760 PLN

Customer Success Specialist Average Pay Raise in Poland

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Success Specialist in Poland is around 10% every 18 months.

The national average pay raise across all professions and industries in Poland is around 8% every 17 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 18 ) × 12  = 7%

What this means is that a Customer Success Specialist in Poland can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Poland for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Poland.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Customer Success Specialist Bonus and Incentive Rates in Poland

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Success Specialist is a high bonus based job, with 76% of employees reporting at least one bonus in the last 12 months.

24% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 6% to 8%.

Received Bonus
76%
No Bonus
24%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Poland earn approximately 9% more than private sector employees in the same role.

Public Sector
93,780 PLN
Private Sector -9%
85,700 PLN

Salaries for Jobs Similar to a Customer Success Specialist

In the table below, we have salary information for jobs that are similar to a Customer Success Specialist in Poland.

Job Title Category Salary
Account Representative Customer Service and Call Center 40,040 PLN
Account Service Representative Customer Service and Call Center 40,420 PLN
Business Support Specialist Customer Service and Call Center 58,440 PLN
Call Center Advisor Customer Service and Call Center 42,400 PLN
Call Center Duty Manager Customer Service and Call Center 57,800 PLN
Call Center Manager Customer Service and Call Center 105,440 PLN
Call Center Manager Customer Service and Call Center 109,460 PLN
Call Center Quality Analyst Customer Service and Call Center 61,580 PLN
Call Center Representative Customer Service and Call Center 33,960 PLN
Call Center Representative Customer Service and Call Center 34,540 PLN
Call Center Scheduler Customer Service and Call Center 38,680 PLN
Call Center Scheduling Manager Customer Service and Call Center 54,180 PLN
Call Center Supervisor Customer Service and Call Center 48,200 PLN
Call Center Team Leader Customer Service and Call Center 58,280 PLN
Client Engagement Specialest Customer Service and Call Center 62,460 PLN
Client Executive Customer Service and Call Center 44,780 PLN
Client Liaison Officer Customer Service and Call Center 29,160 PLN
Client Relations Manager Customer Service and Call Center 125,100 PLN
Client Relationship Executive Customer Service and Call Center 104,080 PLN
Client Relationship Manager Customer Service and Call Center 123,400 PLN
Client Service Analyst Customer Service and Call Center 69,400 PLN
Client Service Representative Customer Service and Call Center 32,200 PLN
Client Strategy Specialist Customer Service and Call Center 71,700 PLN
Contracts Specialist Customer Service and Call Center 53,160 PLN
Customer Care Officer Customer Service and Call Center 34,240 PLN
Customer Care Representative Customer Service and Call Center 35,300 PLN
Customer Center Supervisor Customer Service and Call Center 37,800 PLN
Customer Experience Analyst Customer Service and Call Center 45,060 PLN
Customer Experience Manager Customer Service and Call Center 125,100 PLN
Customer Experience Specialist Customer Service and Call Center 77,400 PLN
Customer Fulfillment Specialist Customer Service and Call Center 66,260 PLN
Customer Insights Analyst Customer Service and Call Center 68,900 PLN
Customer Problem Manager Customer Service and Call Center 67,320 PLN
Customer Relations Manager Customer Service and Call Center 119,900 PLN
Customer Relations Specialist Customer Service and Call Center 74,540 PLN
Customer Sales Representative Customer Service and Call Center 31,980 PLN
Customer Sales Support Customer Service and Call Center 34,160 PLN
Customer Service Administration Customer Service and Call Center 43,220 PLN
Customer Service Advisor Customer Service and Call Center 73,100 PLN
Customer Service Agent Customer Service and Call Center 35,500 PLN
Customer Service Associate Customer Service and Call Center 31,040 PLN
Customer Service Coordinator Customer Service and Call Center 40,240 PLN
Customer Service Country Manager Customer Service and Call Center 125,700 PLN
Customer Service Executive Customer Service and Call Center 80,340 PLN
Customer Service Manager Customer Service and Call Center 117,660 PLN
Customer Service Manager Customer Service and Call Center 117,860 PLN
Customer Service Officer Customer Service and Call Center 35,300 PLN
Customer Service Representative Customer Service and Call Center 31,960 PLN
Customer Service Sales Support Customer Service and Call Center 31,980 PLN
Customer Service Specialist Customer Service and Call Center 34,240 PLN
Customer Service Supervisor Customer Service and Call Center 50,020 PLN
Customer Service Team Leader Customer Service and Call Center 77,380 PLN
Customer Service Trainer Customer Service and Call Center 60,340 PLN
Customer Service Working Supervisor Customer Service and Call Center 54,280 PLN
Customer Solutions Representative Customer Service and Call Center 69,260 PLN
Customer Success Manager Customer Service and Call Center 106,780 PLN
Customer Support Agent Customer Service and Call Center 35,560 PLN
Dispute Resolution Specialist Customer Service and Call Center 62,100 PLN
Field Service Representative Customer Service and Call Center 35,340 PLN
Guest Relations Officer Customer Service and Call Center 26,780 PLN
Guest Service Agent Customer Service and Call Center 24,860 PLN
Inbound Call Center Representative Customer Service and Call Center 31,520 PLN
Inbound Sales Representative Customer Service and Call Center 30,700 PLN
Internet Banking Supervisor Customer Service and Call Center 109,460 PLN
Lead Administrator Customer Service and Call Center 69,720 PLN
Logistics Coordinator Customer Service and Call Center 35,420 PLN
Operations Support Manager Customer Service and Call Center 100,280 PLN
Real Time Analyst Customer Service and Call Center 64,620 PLN
Regional Account Manager Customer Service and Call Center 108,300 PLN
Service Administrator Customer Service and Call Center 53,120 PLN
Service Delivery Manager Customer Service and Call Center 113,780 PLN
Service Writer Customer Service and Call Center 26,860 PLN
Sourcing Assistant Customer Service and Call Center 22,400 PLN
Telephone Operator Customer Service and Call Center 23,260 PLN
Vendor Administration Specialist Customer Service and Call Center 40,040 PLN
Workforce Manager Customer Service and Call Center 66,680 PLN

Salary Comparison by City

If you want to compare salaries with different cities in Poland, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Gdansk 72,360 PLN
Katowice 62,460 PLN
Krakow 76,280 PLN
Lublin 66,680 PLN
Poznan 68,900 PLN
Szczecin 67,020 PLN
Warsaw 82,160 PLN
Wroclaw 74,540 PLN

Link To or Reference This Page

We spend a lot of time collecting, cleaning, merging, and formatting the data that is shown on the site to be as useful to you as possible.

If you found the data or information on this page useful in your research, please use the tool below to properly cite or reference World Salaries as the source. We appreciate your support!

  • "Average Customer Success Specialist Salary in Poland for 2024". World Salaries. Accessed on March 28, 2024. https://worldsalaries.com/average-customer-success-specialist-salary-in-poland/.

  • "Average Customer Success Specialist Salary in Poland for 2024". World Salaries, https://worldsalaries.com/average-customer-success-specialist-salary-in-poland/. Accessed 28 March, 2024

  • Average Customer Success Specialist Salary in Poland for 2024. World Salaries. Retrieved from https://worldsalaries.com/average-customer-success-specialist-salary-in-poland/.