Average Customer Service Team Leader Salary in Cambodia for 2024

In this article, we will look at the average Customer Service Team Leader salary for 2024 in Cambodia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Cambodian riel. To keep things simple, we are using the KHR currency code instead of the currency symbol αŸ›.

How Much Does a Customer Service Team Leader Make in Cambodia?

A Customer Service Team Leader working in Cambodia will typically earn around 32,879,500 KHR per year, and this can range from the lowest average salary of about 15,118,700 KHR to the highest average salary of 52,201,800 KHR.

Average Annual Salary
32,879,500 KHR
Average Monthly Salary
2,739,958 KHR

Lowest Annual Salary
15,118,700 KHR
Lowest Monthly Salary
1,259,891 KHR

Highest Annual Salary
52,201,800 KHR
Highest Monthly Salary
4,350,150 KHR

These are average salaries for a Customer Service Team Leader in Cambodia and include benefits such as housing and transport. It's also possible for a Customer Service Team Leader to earn more or less than the average salaries shown above.

Customer Service Team Leader salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Service Team Leader Salaries in Cambodia

So we've looked at the average salaries a Customer Service Team Leader will earn in Cambodia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Service Team Leader can earn between 15,118,700 KHR and 52,201,800 KHR on average in Cambodia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Service Team Leader in Cambodia is 35,521,100 KHR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 35,521,100 KHR, and 50% of the population earn more than 35,521,100 KHR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Service Team Leader salary in Cambodia, 25% of the population are earning less than 22,799,000 KHR while 75% of the population earn more than 22,799,000 KHR.

75% of the population earn less than 47,401,700 KHR, and 25% of the population earn more than 47,401,700 KHR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Service Team Leader Salary by Experience Level in Cambodia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer service team leader salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Service Team Leader in Cambodia that has less than two years of experience can expect to earn somewhere in the region of 17,159,700 KHR.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Service Team Leader salary would increase to 22,918,100 KHR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Service Team Leader, the average salary would be 33,841,700 KHR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 41,280,700 KHR.
  • 15 - 20 Years Experience. A Customer Service Team Leader with 15 to 20 years of experience can earn an average of 44,998,200 KHR.
  • 20+ Years Experience. For a Customer Service Team Leader with more than 20 years, the expected average salary increases to 48,721,100 KHR.

Average Salary by Experience Chart

0-2 Years
17,159,700 KHR
2-5 Years +34%
22,918,100 KHR
5-10 Years +48%
33,841,700 KHR
10-15 Years +22%
41,280,700 KHR
15-20 Years +9%
44,998,200 KHR
20+ Years +8%
48,721,100 KHR

Customer Service Team Leader Salary by Education Level in Cambodia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Service Team Leader in Cambodia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Service Team Leader in Cambodia with a high school education can earn an average salary of 20,999,200 KHR.

  • Certificate or Diploma. A Customer Service Team Leader in Cambodia with a certificate or diploma education can earn an average salary of 24,718,600 KHR.

  • Bachelor's Degree. A Customer Service Team Leader in Cambodia with a bachelor's degree education can earn an average salary of 35,878,200 KHR.

  • Master's Degree. A Customer Service Team Leader in Cambodia with a master's degree education can earn an average salary of 47,038,300 KHR.

Average Salary by Education Chart

High School
20,999,200 KHR
Certificate or Diploma +18%
24,718,600 KHR
Bachelor's Degree +45%
35,878,200 KHR
Master's Degree +31%
47,038,300 KHR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Cambodia is around 16,600,000 to 49,700,000 KHR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Service Team Leader Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Cambodia, a male customer service team leader will earn an average of 35,279,300 KHR, while a female customer service team leader will earn around 30,360,800 KHR.

This means that a male customer service team leader earns approximately 16% more than a female customer service team leader for performing the same job.

Average Salary by Gender Chart in Cambodia

Male
35,279,300 KHR
Female -16%
30,360,800 KHR

Customer Service Team Leader Average Pay Raise in Cambodia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Service Team Leader in Cambodia is around 7% every 29 months.

The national average pay raise across all professions and industries in Cambodia is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 7 ÷ 29 ) × 12  = 3%

What this means is that a Customer Service Team Leader in Cambodia can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Cambodia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Cambodia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Customer Service Team Leader Bonus and Incentive Rates in Cambodia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Service Team Leader is a moderate bonus based job, with 66% of employees reporting at least one bonus in the last 12 months.

34% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus
66%
No Bonus
34%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Cambodia earn approximately 25% more than private sector employees in the same role.

Public Sector
44,161,600 KHR
Private Sector -25%
35,398,900 KHR

Salaries for Jobs Similar to a Customer Service Team Leader

In the table below, we have salary information for jobs that are similar to a Customer Service Team Leader in Cambodia.

Job Title Category Salary
Account Representative Customer Service and Call Center 17,519,700 KHR
Account Service Representative Customer Service and Call Center 17,399,400 KHR
Business Support Specialist Customer Service and Call Center 25,801,200 KHR
Call Center Advisor Customer Service and Call Center 19,439,300 KHR
Call Center Duty Manager Customer Service and Call Center 25,440,400 KHR
Call Center Manager Customer Service and Call Center 49,438,400 KHR
Call Center Manager Customer Service and Call Center 50,519,600 KHR
Call Center Quality Analyst Customer Service and Call Center 31,440,200 KHR
Call Center Representative Customer Service and Call Center 14,400,800 KHR
Call Center Representative Customer Service and Call Center 14,760,200 KHR
Call Center Scheduler Customer Service and Call Center 17,758,500 KHR
Call Center Scheduling Manager Customer Service and Call Center 24,000,900 KHR
Call Center Supervisor Customer Service and Call Center 21,719,900 KHR
Call Center Team Leader Customer Service and Call Center 25,561,400 KHR
Client Engagement Specialest Customer Service and Call Center 29,161,000 KHR
Client Executive Customer Service and Call Center 20,400,600 KHR
Client Liaison Officer Customer Service and Call Center 15,118,700 KHR
Client Relations Manager Customer Service and Call Center 51,719,500 KHR
Client Relationship Executive Customer Service and Call Center 48,841,700 KHR
Client Relationship Manager Customer Service and Call Center 52,800,100 KHR
Client Service Analyst Customer Service and Call Center 32,519,500 KHR
Client Service Representative Customer Service and Call Center 15,001,200 KHR
Client Strategy Specialist Customer Service and Call Center 31,081,900 KHR
Contracts Specialist Customer Service and Call Center 24,841,800 KHR
Customer Care Officer Customer Service and Call Center 15,599,800 KHR
Customer Care Representative Customer Service and Call Center 15,480,300 KHR
Customer Center Supervisor Customer Service and Call Center 18,359,600 KHR
Customer Experience Analyst Customer Service and Call Center 19,200,400 KHR
Customer Experience Manager Customer Service and Call Center 51,959,300 KHR
Customer Experience Specialist Customer Service and Call Center 32,038,500 KHR
Customer Fulfillment Specialist Customer Service and Call Center 30,240,200 KHR
Customer Insights Analyst Customer Service and Call Center 32,879,500 KHR
Customer Problem Manager Customer Service and Call Center 33,481,400 KHR
Customer Relations Manager Customer Service and Call Center 51,361,500 KHR
Customer Relations Specialist Customer Service and Call Center 30,600,900 KHR
Customer Sales Representative Customer Service and Call Center 14,760,200 KHR
Customer Sales Support Customer Service and Call Center 15,960,700 KHR
Customer Service Administration Customer Service and Call Center 17,758,500 KHR
Customer Service Advisor Customer Service and Call Center 32,758,100 KHR
Customer Service Agent Customer Service and Call Center 14,880,300 KHR
Customer Service Associate Customer Service and Call Center 15,001,200 KHR
Customer Service Coordinator Customer Service and Call Center 18,598,500 KHR
Customer Service Country Manager Customer Service and Call Center 57,961,400 KHR
Customer Service Executive Customer Service and Call Center 34,919,600 KHR
Customer Service Manager Customer Service and Call Center 54,358,300 KHR
Customer Service Manager Customer Service and Call Center 56,520,500 KHR
Customer Service Officer Customer Service and Call Center 15,001,200 KHR
Customer Service Representative Customer Service and Call Center 15,599,800 KHR
Customer Service Sales Support Customer Service and Call Center 14,400,800 KHR
Customer Service Specialist Customer Service and Call Center 15,599,800 KHR
Customer Service Supervisor Customer Service and Call Center 23,159,200 KHR
Customer Service Trainer Customer Service and Call Center 27,960,400 KHR
Customer Service Working Supervisor Customer Service and Call Center 25,079,200 KHR
Customer Solutions Representative Customer Service and Call Center 33,961,700 KHR
Customer Success Manager Customer Service and Call Center 52,078,500 KHR
Customer Success Specialist Customer Service and Call Center 32,280,500 KHR
Customer Support Agent Customer Service and Call Center 15,719,900 KHR
Dispute Resolution Specialist Customer Service and Call Center 27,241,100 KHR
Field Service Representative Customer Service and Call Center 15,238,200 KHR
Guest Relations Officer Customer Service and Call Center 11,543,100 KHR
Guest Service Agent Customer Service and Call Center 11,497,300 KHR
Inbound Call Center Representative Customer Service and Call Center 14,639,900 KHR
Inbound Sales Representative Customer Service and Call Center 15,118,700 KHR
Internet Banking Supervisor Customer Service and Call Center 49,198,300 KHR
Lead Administrator Customer Service and Call Center 32,398,700 KHR
Logistics Coordinator Customer Service and Call Center 16,320,700 KHR
Operations Support Manager Customer Service and Call Center 44,760,700 KHR
Real Time Analyst Customer Service and Call Center 29,519,900 KHR
Regional Account Manager Customer Service and Call Center 48,841,700 KHR
Service Administrator Customer Service and Call Center 24,239,000 KHR
Service Delivery Manager Customer Service and Call Center 51,959,300 KHR
Service Writer Customer Service and Call Center 12,361,500 KHR
Sourcing Assistant Customer Service and Call Center 10,824,400 KHR
Telephone Operator Customer Service and Call Center 10,919,400 KHR
Vendor Administration Specialist Customer Service and Call Center 18,359,600 KHR
Workforce Manager Customer Service and Call Center 33,001,000 KHR

Salary Comparison by City

If you want to compare salaries with different cities in Cambodia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Phnom Penh 35,878,200 KHR

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