Average Chain Store Customer Support Salary in Ethiopia for 2024

In this article, we will look at the average Chain Store Customer Support salary for 2024 in Ethiopia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Ethiopian birr. To keep things simple, we are using the ETB currency code instead of the currency symbol Br.

How Much Does a Chain Store Customer Support Make in Ethiopia?

A Chain Store Customer Support working in Ethiopia will typically earn around 58,440 ETB per year, and this can range from the lowest average salary of about 29,320 ETB to the highest average salary of 86,740 ETB.

Average Annual Salary
58,440 ETB
Average Monthly Salary
4,870 ETB

Lowest Annual Salary
29,320 ETB
Lowest Monthly Salary
2,443 ETB

Highest Annual Salary
86,740 ETB
Highest Monthly Salary
7,228 ETB

These are average salaries for a Chain Store Customer Support in Ethiopia and include benefits such as housing and transport. It's also possible for a Chain Store Customer Support to earn more or less than the average salaries shown above.

Chain Store Customer Support salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Chain Store Customer Support Salaries in Ethiopia

So we've looked at the average salaries a Chain Store Customer Support will earn in Ethiopia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Chain Store Customer Support can earn between 29,320 ETB and 86,740 ETB on average in Ethiopia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Chain Store Customer Support in Ethiopia is 53,160 ETB. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 53,160 ETB, and 50% of the population earn more than 53,160 ETB.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Chain Store Customer Support salary in Ethiopia, 25% of the population are earning less than 37,380 ETB while 75% of the population earn more than 37,380 ETB.

75% of the population earn less than 66,180 ETB, and 25% of the population earn more than 66,180 ETB.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Chain Store Customer Support Salary by Experience Level in Ethiopia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average chain store customer support salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Chain Store Customer Support in Ethiopia that has less than two years of experience can expect to earn somewhere in the region of 34,980 ETB.
  • 2 - 5 Years Experience. With two to five years of experience the average Chain Store Customer Support salary would increase to 46,280 ETB.
  • 5 - 10 Years Experience. From five to ten years of experience as a Chain Store Customer Support, the average salary would be 57,620 ETB.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 72,180 ETB.
  • 15 - 20 Years Experience. A Chain Store Customer Support with 15 to 20 years of experience can earn an average of 76,280 ETB.
  • 20+ Years Experience. For a Chain Store Customer Support with more than 20 years, the expected average salary increases to 80,840 ETB.

Average Salary by Experience Chart

0-2 Years
34,980 ETB
2-5 Years +34%
46,280 ETB
5-10 Years +30%
57,620 ETB
10-15 Years +21%
72,180 ETB
15-20 Years +9%
76,280 ETB
20+ Years +5%
80,840 ETB

Chain Store Customer Support Salary by Education Level in Ethiopia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Chain Store Customer Support in Ethiopia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Chain Store Customer Support in Ethiopia with a high school education can earn an average salary of 38,620 ETB.

  • Certificate or Diploma. A Chain Store Customer Support in Ethiopia with a certificate or diploma education can earn an average salary of 57,080 ETB.

  • Bachelor's Degree. A Chain Store Customer Support in Ethiopia with a bachelor's degree education can earn an average salary of 78,620 ETB.

Average Salary by Education Chart

High School
38,620 ETB
Certificate or Diploma +43%
57,080 ETB
Bachelor's Degree +38%
78,620 ETB

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Ethiopia is around 44,500 to 133,000 ETB and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Chain Store Customer Support Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Ethiopia, a male chain store customer support will earn an average of 58,440 ETB, while a female chain store customer support will earn around 55,140 ETB.

This means that a male chain store customer support earns approximately 6% more than a female chain store customer support for performing the same job.

Average Salary by Gender Chart in Ethiopia

Male
58,440 ETB
Female -6%
55,140 ETB

Chain Store Customer Support Average Pay Raise in Ethiopia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Chain Store Customer Support in Ethiopia is around 5% every 29 months.

The national average pay raise across all professions and industries in Ethiopia is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Chain Store Customer Support in Ethiopia can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Ethiopia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Ethiopia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
6%
Energy
3%
Information Technology
9%
Healthcare
6%
Travel
3%
Construction
9%
Education
6%

Chain Store Customer Support Bonus and Incentive Rates in Ethiopia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Chain Store Customer Support is a low bonus based job, with 9% of employees reporting at least one bonus in the last 12 months.

91% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus
9%
No Bonus
91%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Ethiopia earn approximately 15% more than private sector employees in the same role.

Public Sector
113,780 ETB
Private Sector -15%
99,080 ETB

Salaries for Jobs Similar to a Chain Store Customer Support

In the table below, we have salary information for jobs that are similar to a Chain Store Customer Support in Ethiopia.

Job Title Category Salary
All Rounder Food / Hospitality / Tourism / Catering 44,300 ETB
Assistant Executive Housekeeper Food / Hospitality / Tourism / Catering 29,640 ETB
Assistant Food and Beverage Controller Food / Hospitality / Tourism / Catering 59,660 ETB
Assistant Food and Beverage Director Food / Hospitality / Tourism / Catering 136,100 ETB
Assistant Hospitality Manager Food / Hospitality / Tourism / Catering 146,200 ETB
Assistant Storekeeper Food / Hospitality / Tourism / Catering 27,020 ETB
Assistant Tour Manager Food / Hospitality / Tourism / Catering 66,100 ETB
Baker and Pastrycook Food / Hospitality / Tourism / Catering 34,380 ETB
Bakery Manager Food / Hospitality / Tourism / Catering 76,540 ETB
Bakery Superintendent Food / Hospitality / Tourism / Catering 50,020 ETB
Banquet Captain Food / Hospitality / Tourism / Catering 40,600 ETB
Banquet Manager Food / Hospitality / Tourism / Catering 56,460 ETB
Banquet Server Food / Hospitality / Tourism / Catering 33,440 ETB
Bar Attendant Food / Hospitality / Tourism / Catering 34,960 ETB
Bar Manager Food / Hospitality / Tourism / Catering 70,700 ETB
Bar Supervisor Food / Hospitality / Tourism / Catering 48,160 ETB
Barista Food / Hospitality / Tourism / Catering 37,880 ETB
Bartender Food / Hospitality / Tourism / Catering 38,700 ETB
Bellman Food / Hospitality / Tourism / Catering 35,500 ETB
Beverage Manager Food / Hospitality / Tourism / Catering 87,000 ETB
Bistro Attendant Food / Hospitality / Tourism / Catering 36,020 ETB
Buffet Chef Food / Hospitality / Tourism / Catering 66,000 ETB
Buffet Host Food / Hospitality / Tourism / Catering 34,480 ETB
Buffet Manager Food / Hospitality / Tourism / Catering 73,880 ETB
Butcher and Slaughterer Food / Hospitality / Tourism / Catering 25,660 ETB
Cafeteria Assistant Food / Hospitality / Tourism / Catering 36,800 ETB
Cafeteria Manager Food / Hospitality / Tourism / Catering 66,580 ETB
Cafeteria Supervisor Food / Hospitality / Tourism / Catering 44,540 ETB
Cake Decorator Food / Hospitality / Tourism / Catering 39,800 ETB
Casino Shift Manager Food / Hospitality / Tourism / Catering 117,520 ETB
Chef Food / Hospitality / Tourism / Catering 60,460 ETB
Chef De Cuisine Food / Hospitality / Tourism / Catering 85,440 ETB
Club Manager Food / Hospitality / Tourism / Catering 125,700 ETB
Cluster Director Food / Hospitality / Tourism / Catering 154,700 ETB
Cluster Revenue Manager Food / Hospitality / Tourism / Catering 117,440 ETB
Cocktail Server Food / Hospitality / Tourism / Catering 32,420 ETB
Coffee Shop Manager Food / Hospitality / Tourism / Catering 119,700 ETB
Concierge Food / Hospitality / Tourism / Catering 31,180 ETB
Confectionery Baker Food / Hospitality / Tourism / Catering 38,680 ETB
Conference and Sales Coordinator Food / Hospitality / Tourism / Catering 57,320 ETB
Conference Services Manager Food / Hospitality / Tourism / Catering 70,700 ETB
Cook Food / Hospitality / Tourism / Catering 58,200 ETB
Corporate Sous Chef Food / Hospitality / Tourism / Catering 94,380 ETB
Corporate Travel Consultant Food / Hospitality / Tourism / Catering 92,300 ETB
Croupier Food / Hospitality / Tourism / Catering 43,340 ETB
Culinary Assistant Food / Hospitality / Tourism / Catering 26,400 ETB
Culinary Associate Food / Hospitality / Tourism / Catering 29,640 ETB
Demi Chef Food / Hospitality / Tourism / Catering 65,080 ETB
Dietary Aide Food / Hospitality / Tourism / Catering 67,360 ETB
Dining Room Supervisor Food / Hospitality / Tourism / Catering 61,400 ETB
Dishwasher Food / Hospitality / Tourism / Catering 27,040 ETB
Duty Manager Food / Hospitality / Tourism / Catering 79,600 ETB
Events Coordinator Food / Hospitality / Tourism / Catering 47,400 ETB
Executive Chef Food / Hospitality / Tourism / Catering 72,740 ETB
Executive Pastry Chef Food / Hospitality / Tourism / Catering 58,280 ETB
Fast Food Cook Food / Hospitality / Tourism / Catering 51,400 ETB
Fast Food Shift Supervisor Food / Hospitality / Tourism / Catering 52,300 ETB
Fine Dining Cook Food / Hospitality / Tourism / Catering 96,560 ETB
Fine Dining Restaurant Chef Food / Hospitality / Tourism / Catering 91,380 ETB
Fleet Manager Food / Hospitality / Tourism / Catering 167,100 ETB
Food and Beverage Manager Food / Hospitality / Tourism / Catering 118,060 ETB
Food Consultant Food / Hospitality / Tourism / Catering 104,440 ETB
Food Safety Coordinator Food / Hospitality / Tourism / Catering 73,980 ETB
Food Server Food / Hospitality / Tourism / Catering 34,160 ETB
Food Service Director Food / Hospitality / Tourism / Catering 119,900 ETB
Food Service Manager Food / Hospitality / Tourism / Catering 136,100 ETB
Food Service Sales Food / Hospitality / Tourism / Catering 77,380 ETB
Food Service Worker Food / Hospitality / Tourism / Catering 32,200 ETB
Front Desk Agent Food / Hospitality / Tourism / Catering 41,900 ETB
Front Desk Clerk Food / Hospitality / Tourism / Catering 35,260 ETB
Front Office Manager Food / Hospitality / Tourism / Catering 67,120 ETB
Guest Service Executive Food / Hospitality / Tourism / Catering 111,700 ETB
Guest Service Representative Food / Hospitality / Tourism / Catering 42,960 ETB
Head Chef Food / Hospitality / Tourism / Catering 79,000 ETB
Head Concierge Food / Hospitality / Tourism / Catering 50,520 ETB
Hospitality Director Food / Hospitality / Tourism / Catering 194,600 ETB
Hostess / Host Food / Hospitality / Tourism / Catering 40,240 ETB
Hotel Desk Clerk Food / Hospitality / Tourism / Catering 38,060 ETB
Hotel Maid Food / Hospitality / Tourism / Catering 28,900 ETB
Hotel Manager Food / Hospitality / Tourism / Catering 187,500 ETB
Hotel Sales Manager Food / Hospitality / Tourism / Catering 143,200 ETB
Hotel Service Supervisor Food / Hospitality / Tourism / Catering 103,200 ETB
Hotel Staff Food / Hospitality / Tourism / Catering 35,340 ETB
Inventory Coordinator Food / Hospitality / Tourism / Catering 41,700 ETB
Kitchen Manager Food / Hospitality / Tourism / Catering 65,800 ETB
Kitchen Staff Food / Hospitality / Tourism / Catering 34,360 ETB
Kitchen Supervisor Food / Hospitality / Tourism / Catering 52,300 ETB
Line Cook Food / Hospitality / Tourism / Catering 60,880 ETB
Luggage Porter Food / Hospitality / Tourism / Catering 26,660 ETB
Motel Manager Food / Hospitality / Tourism / Catering 104,040 ETB
Pastry Chef Food / Hospitality / Tourism / Catering 56,460 ETB
Pastrycooking and Baking Assistant Food / Hospitality / Tourism / Catering 35,420 ETB
Production Operator Food / Hospitality / Tourism / Catering 51,120 ETB
Quality, Health and Safety Coordinator Food / Hospitality / Tourism / Catering 61,400 ETB
Receptionist Food / Hospitality / Tourism / Catering 36,720 ETB
Regional Restaurant Manager Food / Hospitality / Tourism / Catering 151,800 ETB
Restaurant Manager Food / Hospitality / Tourism / Catering 125,100 ETB
Restaurant Server Food / Hospitality / Tourism / Catering 34,980 ETB
Room Reservations Manager Food / Hospitality / Tourism / Catering 128,900 ETB
Room Service Manager Food / Hospitality / Tourism / Catering 119,700 ETB
Sous Chef Food / Hospitality / Tourism / Catering 70,260 ETB
Special Events Coordinator Food / Hospitality / Tourism / Catering 79,260 ETB
Supervisor of Food Services Food / Hospitality / Tourism / Catering 85,440 ETB
Tour Consultant Food / Hospitality / Tourism / Catering 95,600 ETB
Tour Guide Food / Hospitality / Tourism / Catering 64,560 ETB
Tour Manager Food / Hospitality / Tourism / Catering 80,520 ETB
Travel Agent Food / Hospitality / Tourism / Catering 61,620 ETB
Travel Consultant Food / Hospitality / Tourism / Catering 92,900 ETB
Waiter / Waitress Food / Hospitality / Tourism / Catering 34,980 ETB

Salary Comparison by City

If you want to compare salaries with different cities in Ethiopia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Adis Abeba 56,640 ETB
Gonder 53,840 ETB
Mekele 48,760 ETB

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