Average Call Center Team Leader Salary in Chile for 2024

In this article, we will look at the average Call Center Team Leader salary for 2024 in Chile and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Chilean peso. To keep things simple, we are using the CLP currency code instead of the currency symbol $.

How Much Does a Call Center Team Leader Make in Chile?

A Call Center Team Leader working in Chile will typically earn around 14,400,800 CLP per year, and this can range from the lowest average salary of about 7,618,900 CLP to the highest average salary of 21,841,900 CLP.

Average Annual Salary
14,400,800 CLP
Average Monthly Salary
1,200,066 CLP

Lowest Annual Salary
7,618,900 CLP
Lowest Monthly Salary
634,908 CLP

Highest Annual Salary
21,841,900 CLP
Highest Monthly Salary
1,820,158 CLP

These are average salaries for a Call Center Team Leader in Chile and include benefits such as housing and transport. It's also possible for a Call Center Team Leader to earn more or less than the average salaries shown above.

Call Center Team Leader salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Call Center Team Leader Salaries in Chile

So we've looked at the average salaries a Call Center Team Leader will earn in Chile. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Call Center Team Leader can earn between 7,618,900 CLP and 21,841,900 CLP on average in Chile. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Call Center Team Leader in Chile is 13,561,900 CLP. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 13,561,900 CLP, and 50% of the population earn more than 13,561,900 CLP.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Call Center Team Leader salary in Chile, 25% of the population are earning less than 9,504,500 CLP while 75% of the population earn more than 9,504,500 CLP.

75% of the population earn less than 16,679,800 CLP, and 25% of the population earn more than 16,679,800 CLP.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Call Center Team Leader Salary by Experience Level in Chile

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average call center team leader salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Call Center Team Leader in Chile that has less than two years of experience can expect to earn somewhere in the region of 8,758,900 CLP.
  • 2 - 5 Years Experience. With two to five years of experience the average Call Center Team Leader salary would increase to 10,750,100 CLP.
  • 5 - 10 Years Experience. From five to ten years of experience as a Call Center Team Leader, the average salary would be 15,238,200 CLP.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 17,758,500 CLP.
  • 15 - 20 Years Experience. A Call Center Team Leader with 15 to 20 years of experience can earn an average of 19,558,300 CLP.
  • 20+ Years Experience. For a Call Center Team Leader with more than 20 years, the expected average salary increases to 20,760,500 CLP.

Average Salary by Experience Chart

0-2 Years
8,758,900 CLP
2-5 Years +23%
10,750,100 CLP
5-10 Years +42%
15,238,200 CLP
10-15 Years +17%
17,758,500 CLP
15-20 Years +10%
19,558,300 CLP
20+ Years +6%
20,760,500 CLP

Call Center Team Leader Salary by Education Level in Chile

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Call Center Team Leader in Chile based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Call Center Team Leader in Chile with a high school education can earn an average salary of 10,608,800 CLP.

  • Certificate or Diploma. A Call Center Team Leader in Chile with a certificate or diploma education can earn an average salary of 11,998,600 CLP.

  • Bachelor's Degree. A Call Center Team Leader in Chile with a bachelor's degree education can earn an average salary of 15,719,900 CLP.

  • Master's Degree. A Call Center Team Leader in Chile with a master's degree education can earn an average salary of 20,760,500 CLP.

Average Salary by Education Chart

High School
10,608,800 CLP
Certificate or Diploma +13%
11,998,600 CLP
Bachelor's Degree +31%
15,719,900 CLP
Master's Degree +32%
20,760,500 CLP

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Chile is around 9,340,000 to 28,000,000 CLP and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Call Center Team Leader Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Chile, a male call center team leader will earn an average of 14,880,300 CLP, while a female call center team leader will earn around 13,679,300 CLP.

This means that a male call center team leader earns approximately 9% more than a female call center team leader for performing the same job.

Average Salary by Gender Chart in Chile

Male
14,880,300 CLP
Female -9%
13,679,300 CLP

Call Center Team Leader Average Pay Raise in Chile

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Call Center Team Leader in Chile is around 9% every 20 months.

The national average pay raise across all professions and industries in Chile is around 7% every 19 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 20 ) × 12  = 5%

What this means is that a Call Center Team Leader in Chile can expect to receive an average pay raise of around 5% every 12 months.

Annual Pay Raise by Industry in Chile for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Chile.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
7%
Energy
5%
Information Technology
3%
Healthcare
1%
Travel
8%
Construction
6%
Education
4%

Call Center Team Leader Bonus and Incentive Rates in Chile

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Call Center Team Leader is a low bonus based job, with 49% of employees reporting at least one bonus in the last 12 months.

51% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 5%.

Received Bonus
49%
No Bonus
51%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Chile earn approximately 7% more than private sector employees in the same role.

Public Sector
23,399,000 CLP
Private Sector -7%
21,841,900 CLP

Salaries for Jobs Similar to a Call Center Team Leader

In the table below, we have salary information for jobs that are similar to a Call Center Team Leader in Chile.

Job Title Category Salary
Account Representative Customer Service and Call Center 9,925,000 CLP
Account Service Representative Customer Service and Call Center 10,162,800 CLP
Business Support Specialist Customer Service and Call Center 14,280,500 CLP
Call Center Advisor Customer Service and Call Center 11,184,400 CLP
Call Center Duty Manager Customer Service and Call Center 14,519,400 CLP
Call Center Manager Customer Service and Call Center 26,280,300 CLP
Call Center Manager Customer Service and Call Center 28,560,900 CLP
Call Center Quality Analyst Customer Service and Call Center 17,159,700 CLP
Call Center Representative Customer Service and Call Center 8,111,500 CLP
Call Center Representative Customer Service and Call Center 8,242,900 CLP
Call Center Scheduler Customer Service and Call Center 9,828,800 CLP
Call Center Scheduling Manager Customer Service and Call Center 13,441,600 CLP
Call Center Supervisor Customer Service and Call Center 11,664,700 CLP
Client Engagement Specialest Customer Service and Call Center 15,719,900 CLP
Client Executive Customer Service and Call Center 12,121,000 CLP
Client Liaison Officer Customer Service and Call Center 8,051,500 CLP
Client Relations Manager Customer Service and Call Center 30,360,800 CLP
Client Relationship Executive Customer Service and Call Center 26,639,300 CLP
Client Relationship Manager Customer Service and Call Center 31,440,200 CLP
Client Service Analyst Customer Service and Call Center 17,879,000 CLP
Client Service Representative Customer Service and Call Center 8,604,800 CLP
Client Strategy Specialist Customer Service and Call Center 17,159,700 CLP
Contracts Specialist Customer Service and Call Center 13,199,100 CLP
Customer Care Officer Customer Service and Call Center 8,785,800 CLP
Customer Care Representative Customer Service and Call Center 8,123,400 CLP
Customer Center Supervisor Customer Service and Call Center 9,684,600 CLP
Customer Experience Analyst Customer Service and Call Center 10,152,200 CLP
Customer Experience Manager Customer Service and Call Center 31,201,500 CLP
Customer Experience Specialist Customer Service and Call Center 18,840,100 CLP
Customer Fulfillment Specialist Customer Service and Call Center 17,879,000 CLP
Customer Insights Analyst Customer Service and Call Center 17,758,500 CLP
Customer Problem Manager Customer Service and Call Center 19,078,500 CLP
Customer Relations Manager Customer Service and Call Center 29,519,900 CLP
Customer Relations Specialist Customer Service and Call Center 18,359,600 CLP
Customer Sales Representative Customer Service and Call Center 8,554,100 CLP
Customer Sales Support Customer Service and Call Center 8,401,800 CLP
Customer Service Administration Customer Service and Call Center 10,450,100 CLP
Customer Service Advisor Customer Service and Call Center 19,321,100 CLP
Customer Service Agent Customer Service and Call Center 8,795,700 CLP
Customer Service Associate Customer Service and Call Center 8,386,300 CLP
Customer Service Coordinator Customer Service and Call Center 9,985,800 CLP
Customer Service Country Manager Customer Service and Call Center 34,679,400 CLP
Customer Service Executive Customer Service and Call Center 20,400,600 CLP
Customer Service Manager Customer Service and Call Center 28,801,400 CLP
Customer Service Manager Customer Service and Call Center 29,399,100 CLP
Customer Service Officer Customer Service and Call Center 8,195,200 CLP
Customer Service Representative Customer Service and Call Center 8,362,500 CLP
Customer Service Sales Support Customer Service and Call Center 7,872,400 CLP
Customer Service Specialist Customer Service and Call Center 8,554,100 CLP
Customer Service Supervisor Customer Service and Call Center 12,721,300 CLP
Customer Service Team Leader Customer Service and Call Center 19,558,300 CLP
Customer Service Trainer Customer Service and Call Center 15,118,700 CLP
Customer Service Working Supervisor Customer Service and Call Center 13,919,600 CLP
Customer Solutions Representative Customer Service and Call Center 18,958,500 CLP
Customer Success Manager Customer Service and Call Center 29,399,100 CLP
Customer Success Specialist Customer Service and Call Center 17,640,500 CLP
Customer Support Agent Customer Service and Call Center 8,807,800 CLP
Dispute Resolution Specialist Customer Service and Call Center 15,599,800 CLP
Field Service Representative Customer Service and Call Center 9,166,100 CLP
Guest Relations Officer Customer Service and Call Center 6,420,700 CLP
Guest Service Agent Customer Service and Call Center 6,577,500 CLP
Inbound Call Center Representative Customer Service and Call Center 8,099,800 CLP
Inbound Sales Representative Customer Service and Call Center 8,232,100 CLP
Internet Banking Supervisor Customer Service and Call Center 27,241,100 CLP
Lead Administrator Customer Service and Call Center 17,399,400 CLP
Logistics Coordinator Customer Service and Call Center 9,504,500 CLP
Operations Support Manager Customer Service and Call Center 26,399,200 CLP
Real Time Analyst Customer Service and Call Center 16,679,800 CLP
Regional Account Manager Customer Service and Call Center 29,161,000 CLP
Service Administrator Customer Service and Call Center 13,199,100 CLP
Service Delivery Manager Customer Service and Call Center 28,801,400 CLP
Service Writer Customer Service and Call Center 7,331,800 CLP
Sourcing Assistant Customer Service and Call Center 6,058,300 CLP
Telephone Operator Customer Service and Call Center 6,251,400 CLP
Vendor Administration Specialist Customer Service and Call Center 10,237,100 CLP
Workforce Manager Customer Service and Call Center 17,278,100 CLP

Salary Comparison by City

If you want to compare salaries with different cities in Chile, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Antofagasta 14,280,500 CLP
Concepcion 13,561,900 CLP
La Florida 15,360,400 CLP
Las Condes 14,400,800 CLP
Maipu 15,480,300 CLP
Penalolen 12,600,600 CLP
Puente Alto 15,480,300 CLP
Rancagua 12,721,300 CLP
San Bernardo 14,400,800 CLP
Santiago 15,599,800 CLP
Temuco 13,319,300 CLP
Valparaiso 14,760,200 CLP
Vina del Mar 15,118,700 CLP

Link To or Reference This Page

We spend a lot of time collecting, cleaning, merging, and formatting the data that is shown on the site to be as useful to you as possible.

If you found the data or information on this page useful in your research, please use the tool below to properly cite or reference World Salaries as the source. We appreciate your support!

  • "Average Call Center Team Leader Salary in Chile for 2024". World Salaries. Accessed on March 28, 2024. https://worldsalaries.com/average-call-center-team-leader-salary-in-chile/.

  • "Average Call Center Team Leader Salary in Chile for 2024". World Salaries, https://worldsalaries.com/average-call-center-team-leader-salary-in-chile/. Accessed 28 March, 2024

  • Average Call Center Team Leader Salary in Chile for 2024. World Salaries. Retrieved from https://worldsalaries.com/average-call-center-team-leader-salary-in-chile/.