Average Customer Service Advisor Salary in Osaka, Japan for 2024
In this article, we will look at the average Customer Service Advisor salary for 2024 in Osaka and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!
The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.
All salary information is in the local currency, which is the Japanese yen. To keep things simple, we are using the JPY currency code instead of the currency symbol ¥.
How Much Does a Customer Service Advisor Make in Osaka?
A Customer Service Advisor working in Osaka will typically earn around 5,399,900 JPY per year, and this can range from the lowest average salary of about 2,759,700 JPY to the highest average salary of 8,316,900 JPY.
These are average salaries for a Customer Service Advisor in Osaka and include benefits such as housing and transport. It's also possible for a Customer Service Advisor to earn more or less than the average salaries shown above.
Customer Service Advisor salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.
Distribution of Customer Service Advisor Salaries in Osaka
So we've looked at the average salaries a Customer Service Advisor will earn in Osaka. The next interesting data point is the distribution of salaries.
Salary ranges
We already know that a Customer Service Advisor can earn between 2,759,700 JPY and 8,316,900 JPY on average in Osaka. This is known as the range in statistics.
The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.
Median salary
The median salary for a Customer Service Advisor in Osaka is 5,292,500 JPY. This is the middle value in the distribution of salaries.
What this means is that approximately 50% of the population earn less than 5,292,500 JPY, and 50% of the population earn more than 5,292,500 JPY.
If you are earning more than the median salary, that's a good indicator that you are being paid well.
If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).
Percentiles
Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.
For the average Customer Service Advisor salary in Osaka, 25% of the population are earning less than 3,622,400 JPY while 75% of the population earn more than 3,622,400 JPY.
75% of the population earn less than 6,670,600 JPY, and 25% of the population earn more than 6,670,600 JPY.
Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.
The difference between a median and an average salary
The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.
- If your salary is higher than the average and the median salary, you are earning well compared to others.
- If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
- If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.
Customer Service Advisor Salary by Experience Level in Osaka
The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.
We have researched the average customer service advisor salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.
- 0 - 2 Years Experience. A Customer Service Advisor in Osaka that has less than two years of experience can expect to earn somewhere in the region of 3,085,500 JPY.
- 2 - 5 Years Experience. With two to five years of experience the average Customer Service Advisor salary would increase to 4,032,100 JPY.
- 5 - 10 Years Experience. From five to ten years of experience as a Customer Service Advisor, the average salary would be 5,651,400 JPY.
- 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 6,791,800 JPY.
- 15 - 20 Years Experience. A Customer Service Advisor with 15 to 20 years of experience can earn an average of 7,369,700 JPY.
- 20+ Years Experience. For a Customer Service Advisor with more than 20 years, the expected average salary increases to 7,957,900 JPY.
Average Salary by Experience Chart
| 0-2 Years |
3,085,500 JPY
|
|
| 2-5 Years | +31% |
4,032,100 JPY
|
| 5-10 Years | +40% |
5,651,400 JPY
|
| 10-15 Years | +20% |
6,791,800 JPY
|
| 15-20 Years | +9% |
7,369,700 JPY
|
| 20+ Years | +8% |
7,957,900 JPY
|
Customer Service Advisor Salary by Education Level in Osaka
As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?
In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.
The salary you can earn based on your education is very specific to both your location and the career path you choose.
In our research, we looked at the average salary for a Customer Service Advisor in Osaka based on the education level of the employees in order to find out whether a better education level would increase your salary.
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High School. A Customer Service Advisor in Osaka with a high school education can earn an average salary of 3,529,600 JPY.
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Certificate or Diploma. A Customer Service Advisor in Osaka with a certificate or diploma education can earn an average salary of 5,209,200 JPY.
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Bachelor's Degree. A Customer Service Advisor in Osaka with a bachelor's degree education can earn an average salary of 7,980,700 JPY.
Average Salary by Education Chart
| High School |
3,529,600 JPY
|
|
| Certificate or Diploma | +47% |
5,209,200 JPY
|
| Bachelor's Degree | +53% |
7,980,700 JPY
|
How Much is a Master's Degree or MBA Program?
The approximate cost of a master's degree or post-graduate program like an MBA in Japan is around 2,570,000 to 7,720,000 JPY and takes two years to complete.
As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.
It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.
Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.
Customer Service Advisor Salary Compared by Gender
In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.
In Osaka, a male customer service advisor will earn an average of 5,123,800 JPY, while a female customer service advisor will earn around 5,471,700 JPY.
This means that a male customer service advisor earns approximately 6% less than a female customer service advisor for performing the same job.
Average Salary by Gender Chart in Osaka
| Male |
5,123,800 JPY
|
|
| Female | +6% |
5,471,700 JPY
|
Customer Service Advisor Average Pay Raise in Osaka
In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.
From our research, we can see that the average pay raise for a Customer Service Advisor in Osaka is around 10% every 17 months.
The national average pay raise across all professions and industries in Japan is around 8% every 16 months.
In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.
To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:
Annual Increase = ( Increase Rate ÷ Months ) × 12
So for this example, it would be:
Annual Increase = ( 10 ÷ 17 ) × 12 = 7%
What this means is that a Customer Service Advisor in Osaka can expect to receive an average pay raise of around 7% every 12 months.
Annual Pay Raise by Industry in Osaka for 2024
In the chart below, you can see the average annual pay raise percentages for each of the major industries in Japan.
You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.
| Banking |
8%
|
|
| Energy |
7%
|
|
| Information Technology |
6%
|
|
| Healthcare |
5%
|
|
| Travel |
4%
|
|
| Construction |
3%
|
|
| Education |
2%
|
Customer Service Advisor Bonus and Incentive Rates in Osaka
Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.
Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.
A Customer Service Advisor is a moderate bonus based job, with 56% of employees reporting at least one bonus in the last 12 months.
44% reported that they had not received any bonuses in the previous 12 months.
For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.
| Received Bonus |
56%
|
|
| No Bonus |
44%
|
What are the Types of Bonus?
There are a number of difference types of bonus you can receive in a job. Including:
- Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
- Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
- Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
- Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.
Government vs Private Sector Salaries
Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.
Public sector employees in Japan earn approximately 4% more than private sector employees in the same role.
| Public Sector |
6,300,400 JPY
|
|
| Private Sector | -4% |
6,048,900 JPY
|
Salaries for Jobs Similar to a Customer Service Advisor
In the table below, we have salary information for jobs that are similar to a Customer Service Advisor in Osaka.
Salary Comparison by City
If you want to compare salaries with different cities in Japan, you can use the links below to explore the data for each specific city we have researched.
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