Average Customer Center Supervisor Salary in Medina, Saudi Arabia for 2024

In this article, we will look at the average Customer Center Supervisor salary for 2024 in Medina and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Saudi riyal. To keep things simple, we are using the SAR currency code instead of the currency symbol ر.س.

How Much Does a Customer Center Supervisor Make in Medina?

A Customer Center Supervisor working in Medina will typically earn around 93,660 SAR per year, and this can range from the lowest average salary of about 48,300 SAR to the highest average salary of 138,200 SAR.

Average Annual Salary
93,660 SAR
Average Monthly Salary
7,805 SAR

Lowest Annual Salary
48,300 SAR
Lowest Monthly Salary
4,025 SAR

Highest Annual Salary
138,200 SAR
Highest Monthly Salary
11,516 SAR

These are average salaries for a Customer Center Supervisor in Medina and include benefits such as housing and transport. It's also possible for a Customer Center Supervisor to earn more or less than the average salaries shown above.

Customer Center Supervisor salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Center Supervisor Salaries in Medina

So we've looked at the average salaries a Customer Center Supervisor will earn in Medina. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Center Supervisor can earn between 48,300 SAR and 138,200 SAR on average in Medina. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Center Supervisor in Medina is 83,640 SAR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 83,640 SAR, and 50% of the population earn more than 83,640 SAR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Center Supervisor salary in Medina, 25% of the population are earning less than 58,800 SAR while 75% of the population earn more than 58,800 SAR.

75% of the population earn less than 101,980 SAR, and 25% of the population earn more than 101,980 SAR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Center Supervisor Salary by Experience Level in Medina

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average customer center supervisor salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Center Supervisor in Medina that has less than two years of experience can expect to earn somewhere in the region of 59,240 SAR.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Center Supervisor salary would increase to 72,260 SAR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Center Supervisor, the average salary would be 97,640 SAR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 114,380 SAR.
  • 15 - 20 Years Experience. A Customer Center Supervisor with 15 to 20 years of experience can earn an average of 124,400 SAR.
  • 20+ Years Experience. For a Customer Center Supervisor with more than 20 years, the expected average salary increases to 134,600 SAR.

Average Salary by Experience Chart

0-2 Years
59,240 SAR
2-5 Years +26%
72,260 SAR
5-10 Years +32%
97,640 SAR
10-15 Years +18%
114,380 SAR
15-20 Years +11%
124,400 SAR
20+ Years +6%
134,600 SAR

Customer Center Supervisor Salary by Education Level in Medina

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Center Supervisor in Medina based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Center Supervisor in Medina with a high school education can earn an average salary of 71,020 SAR.

  • Certificate or Diploma. A Customer Center Supervisor in Medina with a certificate or diploma education can earn an average salary of 80,920 SAR.

  • Bachelor's Degree. A Customer Center Supervisor in Medina with a bachelor's degree education can earn an average salary of 105,980 SAR.

  • Master's Degree. A Customer Center Supervisor in Medina with a master's degree education can earn an average salary of 128,500 SAR.

Average Salary by Education Chart

High School
71,020 SAR
Certificate or Diploma +13%
80,920 SAR
Bachelor's Degree +32%
105,980 SAR
Master's Degree +24%
128,500 SAR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Saudi Arabia is around 83,500 to 251,000 SAR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Center Supervisor Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Medina, a male customer center supervisor will earn an average of 84,180 SAR, while a female customer center supervisor will earn around 77,340 SAR.

This means that a male customer center supervisor earns approximately 9% more than a female customer center supervisor for performing the same job.

Average Salary by Gender Chart in Medina

Male
84,180 SAR
Female -9%
77,340 SAR

Customer Center Supervisor Average Pay Raise in Medina

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Center Supervisor in Medina is around 9% every 17 months.

The national average pay raise across all professions and industries in Saudi Arabia is around 8% every 17 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 17 ) × 12  = 6%

What this means is that a Customer Center Supervisor in Medina can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in Medina for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Saudi Arabia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
2%
Energy
4%
Information Technology
6%
Healthcare
8%
Travel
1%
Construction
3%
Education
5%

Customer Center Supervisor Bonus and Incentive Rates in Medina

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Center Supervisor is a low bonus based job, with 49% of employees reporting at least one bonus in the last 12 months.

51% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 4% to 5%.

Received Bonus
49%
No Bonus
51%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Saudi Arabia earn approximately 8% more than private sector employees in the same role.

Public Sector
207,800 SAR
Private Sector -8%
192,600 SAR

Salaries for Jobs Similar to a Customer Center Supervisor

In the table below, we have salary information for jobs that are similar to a Customer Center Supervisor in Medina.

Job Title Category Salary
Account Representative Customer Service and Call Center 91,560 SAR
Account Service Representative Customer Service and Call Center 86,760 SAR
Business Support Specialist Customer Service and Call Center 119,900 SAR
Call Center Advisor Customer Service and Call Center 93,140 SAR
Call Center Duty Manager Customer Service and Call Center 127,700 SAR
Call Center Manager Customer Service and Call Center 225,300 SAR
Call Center Manager Customer Service and Call Center 237,400 SAR
Call Center Quality Analyst Customer Service and Call Center 137,400 SAR
Call Center Representative Customer Service and Call Center 70,700 SAR
Call Center Representative Customer Service and Call Center 72,740 SAR
Call Center Scheduler Customer Service and Call Center 83,900 SAR
Call Center Scheduling Manager Customer Service and Call Center 125,100 SAR
Call Center Supervisor Customer Service and Call Center 100,280 SAR
Call Center Team Leader Customer Service and Call Center 124,400 SAR
Client Engagement Specialest Customer Service and Call Center 136,200 SAR
Client Executive Customer Service and Call Center 98,120 SAR
Client Liaison Officer Customer Service and Call Center 69,260 SAR
Client Relations Manager Customer Service and Call Center 271,300 SAR
Client Relationship Executive Customer Service and Call Center 228,000 SAR
Client Relationship Manager Customer Service and Call Center 268,900 SAR
Client Service Analyst Customer Service and Call Center 146,200 SAR
Client Service Representative Customer Service and Call Center 69,400 SAR
Client Strategy Specialist Customer Service and Call Center 148,300 SAR
Contracts Specialist Customer Service and Call Center 119,900 SAR
Customer Care Officer Customer Service and Call Center 71,660 SAR
Customer Care Representative Customer Service and Call Center 69,180 SAR
Customer Experience Analyst Customer Service and Call Center 89,280 SAR
Customer Experience Manager Customer Service and Call Center 271,300 SAR
Customer Experience Specialist Customer Service and Call Center 157,600 SAR
Customer Fulfillment Specialist Customer Service and Call Center 142,300 SAR
Customer Insights Analyst Customer Service and Call Center 148,300 SAR
Customer Problem Manager Customer Service and Call Center 154,700 SAR
Customer Relations Manager Customer Service and Call Center 253,400 SAR
Customer Relations Specialist Customer Service and Call Center 159,100 SAR
Customer Sales Representative Customer Service and Call Center 70,940 SAR
Customer Sales Support Customer Service and Call Center 72,780 SAR
Customer Service Administration Customer Service and Call Center 92,720 SAR
Customer Service Advisor Customer Service and Call Center 161,600 SAR
Customer Service Agent Customer Service and Call Center 73,800 SAR
Customer Service Associate Customer Service and Call Center 68,400 SAR
Customer Service Coordinator Customer Service and Call Center 87,760 SAR
Customer Service Country Manager Customer Service and Call Center 294,700 SAR
Customer Service Executive Customer Service and Call Center 168,100 SAR
Customer Service Manager Customer Service and Call Center 246,500 SAR
Customer Service Manager Customer Service and Call Center 257,700 SAR
Customer Service Officer Customer Service and Call Center 72,380 SAR
Customer Service Representative Customer Service and Call Center 68,360 SAR
Customer Service Sales Support Customer Service and Call Center 67,800 SAR
Customer Service Specialist Customer Service and Call Center 70,880 SAR
Customer Service Supervisor Customer Service and Call Center 111,240 SAR
Customer Service Team Leader Customer Service and Call Center 168,100 SAR
Customer Service Trainer Customer Service and Call Center 137,400 SAR
Customer Service Working Supervisor Customer Service and Call Center 123,400 SAR
Customer Solutions Representative Customer Service and Call Center 159,100 SAR
Customer Success Manager Customer Service and Call Center 228,000 SAR
Customer Success Specialist Customer Service and Call Center 159,500 SAR
Customer Support Agent Customer Service and Call Center 69,060 SAR
Dispute Resolution Specialist Customer Service and Call Center 128,900 SAR
Field Service Representative Customer Service and Call Center 73,120 SAR
Guest Relations Officer Customer Service and Call Center 54,280 SAR
Guest Service Agent Customer Service and Call Center 58,860 SAR
Inbound Call Center Representative Customer Service and Call Center 70,260 SAR
Inbound Sales Representative Customer Service and Call Center 66,960 SAR
Internet Banking Supervisor Customer Service and Call Center 225,700 SAR
Lead Administrator Customer Service and Call Center 146,200 SAR
Logistics Coordinator Customer Service and Call Center 79,360 SAR
Operations Support Manager Customer Service and Call Center 221,500 SAR
Real Time Analyst Customer Service and Call Center 139,100 SAR
Regional Account Manager Customer Service and Call Center 239,000 SAR
Service Administrator Customer Service and Call Center 108,340 SAR
Service Delivery Manager Customer Service and Call Center 253,400 SAR
Service Writer Customer Service and Call Center 62,460 SAR
Sourcing Assistant Customer Service and Call Center 52,820 SAR
Telephone Operator Customer Service and Call Center 54,280 SAR
Vendor Administration Specialist Customer Service and Call Center 93,340 SAR
Workforce Manager Customer Service and Call Center 146,200 SAR

Salary Comparison by City

If you want to compare salaries with different cities in Saudi Arabia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Abha 86,760 SAR
Dammam 89,120 SAR
Jeddah 91,520 SAR
Khubar 83,200 SAR
Mecca 88,580 SAR
Riyadh 95,860 SAR
Tabuk 83,300 SAR
Taif 80,840 SAR

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